Waraporn McRoy
Hixson, TN *****
****************@*****.***
My name is Waraporn but go by "Mint". I'm a graduate from Miller-Motte and seeking employment in the medical field. In my free time I like to coach soccer for middle school kids through Red Bank Middle
School. Additionally, I am fluent in Thai.
Authorized to work in the US for any employer
Work Experience
Phlebotomist
CHI Memorial Hospital - Chattanooga, TN
May 2022 to April 2023
I draw blood at nursing homes and enter on specimen. Physical Therapist Assistant
Center for Sports Medicine & Orthopedics - Hixson, TN August 2021 to May 2022
Scheduling
Patient Charts
Show Patients Exercise
Customer Service
Patient Care
Manager
Advance Auto Parts - Hixson, TN
August 2019 to September 2021
Management
• Courteously greeted customers and efficiently process transactions within busy, fast-paced retail environments.
• Operated cash register, scanners and computers to itemize and total customer purchases; collected payments and made changes for cash transactions; balanced drawer at the end of each shift.
• Assisted with store stocking, floor-sets and opening/closing procedures.
• Put up signage regarding promotions, changes to store regulations, etc.
• Responded to service inquiries and coordinates resolutions with management and floor associates.
• Placed special orders to call other stores to find desired items.
• Recommended, selected, and helped locate or obtain merchandise to customers. Manager
Auto Zone - Hixson
July 2018 to August 2019
Management
• Courteously greeted customers and efficiently process transactions within busy, fast-paced retail environments.
• Operated cash register, scanners and computers to itemize and total customer purchases; collected payments and made changes for cash transactions; balanced drawer at the end of each shift.
• Assisted with store stocking, floor-sets and opening/closing procedures.
• Recommended, selected, and helped locate or obtain merchandise to customers.
• Placed special orders to call other stores to find desired items.
• Responded to service inquiries and coordinates resolutions with management and floor associates.
• Put up signage regarding promotions, changes to store regulations, etc. Manager
Dairy Queen - Hixson
March 2015 to July 2018
March 2015 - July 2018
Management
• Maintained working knowledge of restaurant's policies and procedures.
• Organized and cleaned restaurant during downtime; maintain a sanitized work environment at all times.
• Built and maintained internal and external customer satisfaction.
• Assisted supervisors to identify and resolve issues in the restaurant.
• Maintained high standards of customer service during high-volume, fast-paced operations.
• Communicated clearly and positively with coworkers and management.
• Mastered point-of-service (POS) computer system for automated order taking.
• Handled currency and credit transactions quickly and accurately.
• Followed procedures for safe food preparation, assembly, and presentation.
• Assisted management with inventory control and stock ordering.
• Built loyal clientele through friendly interactions and consistent appreciation.
• Resolved complaints promptly and professionally.
• Cross-trained and coordinated scheduling with team members to ensure seamless service.
• Took initiative to find extra tasks when scheduled duties were completed.
• Provided accurate product information.
• Effectively managed large amounts of incoming calls.
• Generated sales leads.
• Identified and assessed customers? needs to achieve satisfaction.
• Built sustainable relationships of trust through open and interactive communication. Education
Associate's degree in Medical Billing & Coding
Miller-Motte College - Chattanooga, TN
April 2023 to Present
College Degree in Phlebotomy
Allied Health Careers - Chattanooga, TN
March 2022 to April 2022
Associate’s in Medical Assisting
Miller-Motte College - Chattanooga, TN
September 2018 to January 2020
Skills
• Knowledge of medical terms, approved medical abbreviations, and symbols
• Can administer basic urinalysis, urine dipstick, blood typing, strep test, and blood sugar
• Ability to assume responsibility, make decisions, and work independently
• Microsoft Office
• Food Preparation
• Retail Sales
• POS
• Phlebotomy
• Laboratory experience
• Laboratory techniques
• Laboratory procedures
• Patient care
• Venipuncture
• Clinical laboratory experience
• Blood sampling
• Patient service
• Medical terminology
• Hospital experience
• Vital signs
• Specimen collection / processing
• Computer Skills
Certifications and Licenses
Certified Phlebotomy Technician
April 2022 to April 2024