Stephen G. Adams

***** ******* ****.

St. Louis, MO 63114

(314) 429-***-****

adw4wn@r.postjobfree.com

Objective

A challenging position in Human Resources/Administrative functions wherein improvements in the timely and cost effective delivery of customer services and communications are desired.

Professional Experience

Department of the Treasury

December 2012 - Contact Representative –Advanced Accounts

Current Internal Revenue Service – Saint Louis Call Center

Robert A. Young Federal Building

St. Louis, MO

Major Responsibilities:

Assist taxpayer by answering their questions and explaining their tax situation.

Analyze taxpayer account and examine current tax regulations to provide answers.

Protect sensitive personal and financial information, and use judgment to resolve issues such as taxpayer disputes and delinquencies.

Aerotek Professional Services

January 2012 - Global Mobility Specialist (Contract Hire)

July 2012 Anheuser Busch Companies, Inc.

One Busch Plaza

St. Louis, MO 63118

Major Responsibilities:

Specialized analyses and auditing of the various components of expatriate and international compensation policies and practices.

Formulate cost effective policy revisions which are compliant with industry and IRS standards.

Prepare implementation and communication plans for policy revisions.

United States Department of Agriculture

November 2011 - Enumerator Coach

January 2012 National Operations Center

9700 Page Avenue

Olivette, MO 63132

Major Responsibilities:

Implementation and improvement of standards for survey operations, questionnaire design, and training.

Conducting routine assessments and evaluations to ensure all standards and criteria are met.

Enforcing security regulations to protect statistical data collected.

Providing enumerator training and evaluate the training process.

Stephen G. Adams

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Department of Commerce – United States Census Bureau

January 2009 - Assistant Manager of Administration

September 2010 United States Census Bureau – St. Louis North Office

1441 Bass Pro Drive

St. Charles, MO 63301

Major Responsibilities:

Supervising and managing the employee selection, payroll, personnel and other administrative activities for 1,000+ employees. Ensured these activities are accomplished efficiently and expeditiously by monitoring work status and making adjustments to expedite production.

Provided for the development of administrative staff via orientation and on-the-job training.

Prepared and/or reviewed and analyzes financial, quality and progress reports relating to program expenditures and accomplishments. Assured administrative operations are conducted within prescribed time schedules and budget allocations. Identified problems and communicated clearly and persuasively the actions associated with encountered problems.

The Boeing Company – Shared Services Group

June 1990 -

August 2004 Senior Manager – Global Staffing and Employee Mobility

The Boeing Company

PO Box 516

St. Louis, MO 63166

Major Responsibilities:

Responsible for the successful and cost effective administration of Domestic and International Relocations and Assignments.

Manage and improve Cost, Customer Satisfaction, Cycle Time and Quality Defect Metrics.

Negotiation, selection, administration and oversight of internal and external service providers.

Advisory capacity to World Headquarters Compensation Administration

Development and implementation of Global Employee Mobility Policies.

May 1989 - Manager - Administration

June 1990 McDonnell Douglas Australia Pty. LTD. - Melbourne Australia

October 1986 - Section Manager – Contract Cost Analysis

May 1989 McDonnell Aircraft Company

May 1983 - Project Accountant – Program Management Office

October 1986 McDonnell Douglas Services, Inc. - Riyadh, Saudi Arabia

Education

Maryville University – St. Louis, MO

BS in Business Management May 1983

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