Customer Service Admin Assistant
Resume:
PROFILE
WORK EXPERIENCE
Mandisa CURRICULUM VITAE
Orange Farm
1841
****************@*****.***
A highly competent, reliable and responsible administrator and community caregiver who is passionate about administrative support and vulnerable children and who is willing to use her extensive skill, knowledge and experience. Excellent Microsoft, sage intact and a great telephone manner person who seeking an employment with a fast growing start-up. I bring two years experience in administrative industry and more than three years experience in drop in center industry.
2022 - 2022 Pack n stack Agility
Merchandiser
Monitoring sales and identifying any looses or stock wastage. Working with suppliers and distributors to negotiate prices and order large volumes.
Collaborates with executives, market and sales people to set prices that are good for the market and profits.
Getting to know the customer base and understanding their motivation and sales drivers.
Reviewing customer feedback to predict sales trends and seasonal stock demand.
Briefing staff on stock display and rotation to ensure every space is optimized.
Researching and monitoring industry trends and consumer behavior to anticipate demand and changes in buying patterns. Making predictions based on sales data, customer feedback and market trends.
Assessing the effectiveness of different products displays and store layouts on sales figures.
Reviewing competitors including pricing, profit, marketing and other progress.
2022 - 2023 Arekopaneng Afrika tikkun foundation
Administrator
Co-ordinate office activities and operations to secure efficiency and compliance to company policies.
Supervise administrative staff and divide responsibilities to ensure performance.
Manage agendas, travel arrangements, appointments etc for the upper management.
Support budgeting and bookkeeping procedures.
Create and update records and database with personnel, financial and other data.
Track stocks of office suppliers and place order when necessary.
Submit timely reports and prepare presentations/ proposals as assigned.
Assist colleagues whenever necessary.
2018 - 2018 Admin assistant
Siyabonga multipurpose and telecentre
Customer service
Inbound and outbound calls
Carried out general administrative duties such as
photocopying,filling,faxing,archiving,scanning,printouts and etc
Pro-actively provide administrative support for our clients including filing, word processing and reprographic work To assist in the compilation of reports and records and assessments of data as may be required by the company. To use computerized system eg. Word, Excel, outlook and data base.
Maintained complex calendar's and prioritized meeting request.
EDUCATION
LANGUAGES
2018 - 2021 Siyabonga Drop in center
Caregiver
Identify orphaned and vulnerable children and inform orphan co-ordinators
Follow up on identified children through homevisits Keep records of visits and issues that need to be followed up. Link children with homework assistance
Provides emotional support to children and their families. Assist families to apply for state assistance such as grant, birth documents and etc.
Attend school meetings in respect of children that do not have adult caregivers.
Compiling states, CO6 and other documentations.
Run small group interventions of child protection, sexual harassment, Vutshilo 1,2&3, HIV and Aids.
2020 - 2021 Gravitas compliance
Business administration management internship without fundamental
2018 - 2018 Play SA
Grade 1-3 play based learning course
Grade R play based learning course
2-5 years play based learning course
2017 - 2017 Siyabonga multipurpose and telecentre
End user computing and office administration
Level 3&4
2016 - 2016 Candabuthule High School
Grade 12
Physical Science
Life Science
Mathematics
IsiZulu home language
English first additional language
Life oriantation
Agricultural science
SKILLS
REFERENCES
English fluent
IsiZulu fluent
Sesotho
Xhosa
Procurement skill
Excellent secretary skill
Advanced and competence with Microsoft skill
Strongly empathetic and understanding by nature.
Excellent communication skills
Clanscina Majola
Supervisor
Arekopaneng Afrika tikkun
General Manager
Manny Mhlanga
Contact this candidate