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Customer Service Admin Assistant

Location:
Johannesburg, Gauteng, South Africa
Salary:
R5000
Posted:
May 15, 2023

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Resume:

PROFILE

WORK EXPERIENCE

Mandisa CURRICULUM VITAE

**** ********* *

Orange Farm

1841

072*******/063*******

adw4vj@r.postjobfree.com

A highly competent, reliable and responsible administrator and community caregiver who is passionate about administrative support and vulnerable children and who is willing to use her extensive skill, knowledge and experience. Excellent Microsoft, sage intact and a great telephone manner person who seeking an employment with a fast growing start-up. I bring two years experience in administrative industry and more than three years experience in drop in center industry.

2022 - 2022 Pack n stack Agility

Merchandiser

Monitoring sales and identifying any looses or stock wastage. Working with suppliers and distributors to negotiate prices and order large volumes.

Collaborates with executives, market and sales people to set prices that are good for the market and profits.

Getting to know the customer base and understanding their motivation and sales drivers.

Reviewing customer feedback to predict sales trends and seasonal stock demand.

Briefing staff on stock display and rotation to ensure every space is optimized.

Researching and monitoring industry trends and consumer behavior to anticipate demand and changes in buying patterns. Making predictions based on sales data, customer feedback and market trends.

Assessing the effectiveness of different products displays and store layouts on sales figures.

Reviewing competitors including pricing, profit, marketing and other progress.

2022 - 2023 Arekopaneng Afrika tikkun foundation

Administrator

Co-ordinate office activities and operations to secure efficiency and compliance to company policies.

Supervise administrative staff and divide responsibilities to ensure performance.

Manage agendas, travel arrangements, appointments etc for the upper management.

Support budgeting and bookkeeping procedures.

Create and update records and database with personnel, financial and other data.

Track stocks of office suppliers and place order when necessary.

Submit timely reports and prepare presentations/ proposals as assigned.

Assist colleagues whenever necessary.

2018 - 2018 Admin assistant

Siyabonga multipurpose and telecentre

Customer service

Inbound and outbound calls

Carried out general administrative duties such as

photocopying,filling,faxing,archiving,scanning,printouts and etc

Pro-actively provide administrative support for our clients including filing, word processing and reprographic work To assist in the compilation of reports and records and assessments of data as may be required by the company. To use computerized system eg. Word, Excel, outlook and data base.

Maintained complex calendar's and prioritized meeting request.

EDUCATION

LANGUAGES

2018 - 2021 Siyabonga Drop in center

Caregiver

Identify orphaned and vulnerable children and inform orphan co-ordinators

Follow up on identified children through homevisits Keep records of visits and issues that need to be followed up. Link children with homework assistance

Provides emotional support to children and their families. Assist families to apply for state assistance such as grant, birth documents and etc.

Attend school meetings in respect of children that do not have adult caregivers.

Compiling states, CO6 and other documentations.

Run small group interventions of child protection, sexual harassment, Vutshilo 1,2&3, HIV and Aids.

2020 - 2021 Gravitas compliance

Business administration management internship without fundamental

2018 - 2018 Play SA

Grade 1-3 play based learning course

Grade R play based learning course

2-5 years play based learning course

2017 - 2017 Siyabonga multipurpose and telecentre

End user computing and office administration

Level 3&4

2016 - 2016 Candabuthule High School

Grade 12

Physical Science

Life Science

Mathematics

IsiZulu home language

English first additional language

Life oriantation

Agricultural science

SKILLS

REFERENCES

English fluent

IsiZulu fluent

Sesotho

Xhosa

Procurement skill

Excellent secretary skill

Advanced and competence with Microsoft skill

Strongly empathetic and understanding by nature.

Excellent communication skills

Clanscina Majola

Supervisor

079-***-****

Arekopaneng Afrika tikkun

General Manager

Manny Mhlanga

071*******



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