Property Manager Customer Service
Resume:
TONYA DEAN
SKILLS
• Photography Shoots
• Financial Accounting
• Proposal Writing
Policy and Procedure
Modification
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• Vendor Liaising
• Report Preparation
• Monthly Closings
• Calculating Deductions
Dedicated professional with a history of meeting company goals utilizing consistent and organized practices. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand. WORK HISTORY
December 2022 - April 2023
Office Manager Professional Property Manager, Harrison, AR
July 2022 - August 2022
Oversaw office inventory activities by ordering and requisitions and stocking and shipment receiving.
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Maintained professional demeanor by staying calm when addressing unhappy or angry customers.
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• Coordinated special projects and managed schedules. Established workflow processes, monitored daily
productivity, and implemented modifications to improve overall performance of personnel.
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• Managed 120 apartments.
Used industry expertise, customer service skills and analytical nature to resolve customer concerns and promote loyalty
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Managed office operations while scheduling appointments for department managers
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Established workflow processes, monitored daily
productivity, and implemented modifications to improve overall performance of personnel
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Maintained professional demeanor by staying calm when addressing unhappy or angry customers
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Oversaw office inventory activities by ordering and requisitions and stocking and shipment receiving
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Developed and maintained successful relationships with vendors, suppliers and contractors
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Updated reports, managed accounts, and generated reports for company database
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CONTACT
Everton, AR 72633
*******@*****.***
Personal Care Assistant Countryside At Rock Springs, Harrison, AR
August 2000 - July 2022
Paraprofessional OUR Unlimited Resources, Valley Springs, AR
Assisted clients with daily living needs to maintain self- esteem and general wellness.
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• Assisted patients with self-administered medications. Engaged patients in meaningful conversation, socialization, and activity while providing personal care assistance.
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Assisted with daily living activities, running errands, and household chores.
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Maintained clean personal areas and prepared healthy meals to support client nutritional needs.
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Recognized and reported abnormalities or changes in patients' health status to case manager.
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Conferred with supervisor to discuss patient condition and medical care.
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Remained alert to problems or health issues of clients and competently responded
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Built strong relationships with clients to deliver emotional support and companionship
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Recorded temperature, blood pressure, pulse, or respiration rate as directed by medical or nursing staff
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Turned and positioned bedbound patients to prevent bedsores and maintain comfort levels
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Assisted with feeding and monitored intake to help patients achieve nutritional objectives
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Recognized and reported abnormalities or changes in patients' health status to case manager
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Documented residents' mental status, sleep, and eating patterns in medical record books
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Supported clients with mental support and physical activities to accomplish quality of life and sustain needs
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Assisted clients with daily living needs to maintain self- esteem and general wellness
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Assisted with dressing guidance, grooming, meal
preparation, and medication reminders
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Conducted weekly review sessions to help students prepare for exams.
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Cleaned, organized and restocked classrooms for upcoming classes.
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Laminated teaching materials to increase durability under repeated use.
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Collaborated with instructors to develop engaging lesson plans.
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Assisted in maintaining engaging and respectful
educational environment by promoting discipline and cooperation.
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Maintained and operated classroom equipment to
maximize use and lifespan.
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Supervised students on field trips for safety and proper behavior in public settings.
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Took part in professional development workshops to boost skills.
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• Prepared reports and maintained administrative records. EDUCATION
May 1993
High School Diploma
Valley Springs High School, Valley Springs, AR
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