Customer Service Private Chef
Resume:
Michelle Toole 404-***-****
**** ****** ******** *****, *************, GA 30043 *************@*****.*** PROFESSIONAL SUMMARY
In an ever-changing workforce, a steadfast attitude of commitment and job ownership can be difficult to find. My dedication reflects the kind of commitment that can seem elusive these days. My skills are varied and my experience is vast. I excel in a fast-paced environment and thrive on continuing to learn and grow. I have a great deal to offer in any Food and Beverage and/or Events environment.
Catering and Event Planning
Exceptional Organizational Skills
Written and Oral Communication Skills
Administrative Support
Accounting and Billing
Computer Proficient
Employee and Customer Relations
Supervision and Management
PROFESSIONAL ACCOMPLISHMENTS
Administrative Support
Management and Supervision of Business Operations
Writing, proofreading, and editing of correspondence, and promotional materials
Ability to recognize flaws in procedure and make necessary corrections
Excel in a team environment
Developed highly-tuned skills of accuracy and efficiency in all areas of job performance Catering Sales and Coordinating Catering Events
Created Catering department where none existed
Consistently improved outside sales
Organized Catering Events from booking to billing Customer Service, Client Relations
Promote and maintain exceptional Customer Service
Handled direct Client interaction with highest level of success
Managed all aspects of client accounts
Highly proficient in both phone contact and one-on-one client services WORK HISTORY
Private Chef Rescue Foods 101 Feb 2014 to Present
Catering Director St. Angelo’s, Vinings, GA Aug 2009 – Jan 2014 Catering/Asst Restaurant Manager Sand Wedge Café, Ocala, FL Apr 2006 – July 2009 Owner/Operator Home for Dinner - Restaurant Jan 2004 – Mar 2006 Owner/Operator Mimi’s Golden Egg Catering Jan 1997 – Sep 2005 EDUCATION
Master’s-Child Psychology Georgia State University, Atlanta, GA 1981-1983 Bachelor’s-Spec Ed/Early Childhood
Education
University of Miami, Miami, FL 1978-1981
REFERENCES
References included in subsequent pages.
MICHELLE TOOLE
2180 Ashley Crossing Court, Lawrenceville, GA 30043 404-***-****
OBJECTIVE
Seeking full-time employment in events, catering, or food and beverage, utilizing my 20+ years of experience to potential.
EXPERIENCE
Rescue Foods 101, Duluth, GA
February 2014 to Present
Personal Chef — Design nutritional eating plans to help improve health and well-being through nutrition. Personally design and prepare meals to include packaging for delivery. St. Angelo’s, Vinings, GA
August 2009 to January 2014
Catering Director — Developed the Catering Department for outside sales. Created custom menus for clients, supervised delivery and setup at events, and promoted quality control. Primary managerial responsibilities included supervision of up to 10 employees and handled all aspects of billing and collection for events. Sand Wedge Café at Spruce Creek Reserve, Ocala, FL April 2006 to July 2009
Catering Manager/Assistant Restaurant Manager — Responsible for multiple tasks in the day-to-day operations of this fast paced restaurant. Daily administrative functions. Primary managerial responsibilities included supervision of up to 15 employees, booking catering functions and overseeing all aspects of their success, designing menus, handling marketing and sales promotions, and managing kitchen as needed. Home for Dinner
January 2004 to March 2006
Owner/Operator of Restaurant — Responsible for all aspects of restaurant including all cooking, marketing and sales, menu planning, administrative functions, and managing revenues and expenses.
Mimi’s Golden Egg Catering
January 1997 to September 2005
Owner/Operator of Catering Business — Responsible for all aspects of catering business including all cooking, marketing and sales, menu planning, organizing and decorating for events, and managing revenues and expenses.
Page 3 Michelle Toole
(ADDITIONAL PREVIOUS EXPERIENCE)
Horseshoe Bend Country Club, Roswell, GA
June 1995 – January 1997
Catering Director — Responsible for all inside and outside sales for catering department, planned menus, worked with outside vendors for a variety of services, handled all revenues, and supervised expenses for catering department. Generated approximately
$120,000 to 160,000 per month in catering sales. Supervised a staff of 60 people. Sous Chef — Day shift Sous Chef. Duties included ordering food, preparation of all high- end products, handled kitchen payroll, kitchen inventories, and acted as executive chef in chef’s absence. Promoted to Catering Director.
Old Towne Athletic Club, Marietta, GA
January 1993 – June 1995
Catering Manager — Similar responsibilities as subsequent positions. Generated approximately $90,000 per month in catering sales for a smaller facility. Supervised a staff of 35 people.
Sous Chef, Banquet Manager — Day shift Sous Chef. Promoted to Banquet Manager. Responsible for all aspects of event functions. Promoted to Catering Manager. Bergoff’s Restaurant and Micro-Brewery, Chicago, Illinois December 1991 – January 1993
Catering Director — General duties. Supervised a staff of 70 people. Business closed. ACCOMPLISHMENTS
F-22 FIGHTER PLANE ROLLOUT – Working through Aramak at Lockheed, Marietta, organized and coordinated catering for approximately 3,000 people for the rollout party introducing the F-22 Fighter Plane.
RESTAURANT CONSULTANT – From 1983 to 1987, in addition to working the positions listed above, also worked as independent restaurant consultant for numerous clients. Handled all aspects of turning around failing restaurants. EDUCATION
Bachelor’s Degree Education, University of Miami, 1980 Master’s Degree in Special Education from Georgia State University, 1982 Page 4 Michelle Toole
MICHELLE TOOLE
2180 Ashley Crossing Court, Lawrenceville, GA 30043 404-***-****
REFERENCES
Sonia Francis, Owner of Sand Wedge Café at Spruce Creek Reserve in Ocala, Florida 352-***-****
Vicki Woods, Procurement Card Coordinator, University of Alabama in Huntsville 256-***-****
Anissa Fowler, Personal Reference
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