Administrative Assistant Customer Service
Resume:
Linda Payne
Emmitsburg, MD *****
******.*****@*****.***
Authorized to work in the US for any employer
Work Experience
Store Manager
Dollar General - Emmitsburg, MD
October 2021 to Present
• Provided store management and scheduling
• Opened and closed the store at end of night
• Handled customer inquiries and complaints
• Achieved sales goals
• Responsible for budget management
• Monitored and ordered supplies
• Regularly supervised a crew of 7
• Trained, developed, and managed store employees
• Developed a productive team environment
• Completed performance reviews
• Processed team members time cards
Parts Coordinator
Beckley's Camping Center - Thurmont, MD
August 2016 to February 2020
Performed walk throughs, ordered parts/created POS for store, inventory, inbound/outbound calls, billing, marketing, packed orders and assisted Managers as needed. Lead the team each morning, opened & closed store, facilitate pulls from both the warehouse & barn for orders. Education
Business
Mount Saint Mary's University - Frederick, MD
May 2006 to September 2008
Skills
• Microsoft Office & Word, Excel, Power Point (10+ years), Excel, Time Management, Administrative Experience, Retail Management, Microsoft Word, Customer Service, Product Demos, Sales Experience, Supervising Experience, Networking, Word Processing, Store Management Experience, Business Math, Planograms, Cash Handling, English, Office Experience, Multi-line Phone Systems, Bookkeeping, Proofreading, Microsoft Office, Retail Sales, Leadership Experience, Basic Math
• Negotiation (2 years)
• Microsoft Office (10+ years)
• Typing (10+ years)
• Purchasing (6 years)
• Inventory control (6 years)
• Computer literacy (10+ years)
• Administrative experience (10+ years)
• English (10+ years)
• Customer service (10+ years)
• Pricing (6 years)
• Human resources (2 years)
• Sales management (6 years)
• Upselling (10+ years)
• Profit & loss (2 years)
• Customer relationship management (6 years)
• Microsoft Excel (4 years)
• Manufacturing (4 years)
• Management (6 years)
• Merchandising (6 years)
• Salesforce (10+ years)
• Operations Management (6 years)
• POS (10+ years)
• Recruiting (2 years)
• Business Development (2 years)
• Payroll
• Marketing
• Product Development&öGV7BFWfVÆ ÖVç@
• Writing skills
• Windows
• Google Docs
• Interviewing
• Employee orientation
• Bookkeeping
• Retail maths
• Team management
• Shift management
Assessments
Administrative Assistant — Proficient
October 2019
Evaluates the knowledge and skills essential to administrative assistant jobs. Full results: Proficient
Problem solving — Completed
October 2019
Measures a candidate's ability to analyze relevant information when solving problems Full results: Completed
Attention to detail — Completed
October 2019
Identifying differences in materials, following instructions, and detecting details among distracting information.
Full results: Completed
Accounting skills: Bookkeeping — Completed
February 2020
Calculating and determining the accuracy of financial data Full results: Completed
Receptionist — Proficient
February 2020
Using basic scheduling, attention to detail, and organizational skills in an office setting. Full results: Proficient
Indeed Assessments provides skills tests that are not indicative of a license or certification, or continued development in any professional field.
Contact this candidate