ANN M

KOLL

adw4kf@r.postjobfree.com

858-***-****

San Diego, California 92117

Attentive social service specialist with background providing professional observation, assessment and individualized services. Seasoned at teaching skills to boost quality of life and promote positive interactions. Focused on delivering and propelling seamless care through consultation with caregivers. Caring professional prepared to deliver case management and client advocacy. Dedicated to helping others achieve progress toward goals and meet specific needs. Wide-ranging knowledge of applicable services and professionals appropriate for clients.

PROFESSIONAL SUMMARY

San Diego Unified School District - Volunteer

San Diego, CA • 02/2007 - 12/2022

National Alliance On Mental Illinois - Volunteer

San Diego, CA • 04/2012 - 03/2020

Recovery Innovations International - Peer Support Specialist San Diego, CA • 03/2012 - 09/2015

WORK HISTORY

• Assisted with special events or programs.

Maintained clean, neat and operational facilities to serve program needs.

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Used strong interpersonal communication skills to convey information to others.

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Supported engaging, fun and smooth-running events by helping with organization and planning.

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Greeted visitors and answered questions about program, requirements and opportunities.

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Volunteered with groups and organizations to help make measurable differences for program recipients.

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• Assisted with special events or programs.

Maintained clean, neat and operational facilities to serve program needs.

•

Used strong interpersonal communication skills to convey information to others.

•

Supported engaging, fun and smooth-running events by helping with organization and planning.

•

Volunteered with groups and organizations to help make measurable differences for program recipients.

•

Built relationships with others based upon trust and honesty by using active listening and dynamic communication skills.

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Increased awareness of and supported participation in self-help and advocacy organizations.

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Provided ongoing assessment, problem-solving and skill teaching to assist individuals with activities of daily living.

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Demonstrated extensive knowledge of recovery and wellness principles and shared this information with others struggling during recovery.

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SKILLS

• Group Tutoring

• Community Outreach Programs

• Vocational Education

• Project Oversight

• Family Support

• Group Sessions

• Data Evaluation

• Group Instruction

• Compassionate Care

San Diego Mesa College

San Diego, CA • 06/2001

Associate of Arts: American Sign

Language (ASL)

San Diego Mesa College

San Diego, CA • 06/2000

Associate of Arts: Psychology

San Diego Mesa College

San Diego, CA • 06/2000

Associate of Science: Speech

Communication And Rhetoric

San Diego Mesa College

San Diego, CA • 06/1999

Associate of Arts: Liberal Arts And

General Studies

San Diego Mesa College

San Diego, CA • 06/1999

Associate of Arts: Selective Studies

EDUCATION

CERTIFICATIONS

Peer Support Specialist

Certification Training - 2014

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Domestic Violence Certification

Training - 2001

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ASL Interpreting Certification

Training - 2001

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NAMI Basics Certification Training

- 2019

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San Diego State University - Educational Assistant San Diego, CA • 01/2008 - 03/2011

Community Solutions, Inc. - Voluntary Worker

San Diego, CA • 03/2001 - 04/2001

Assisted individuals in identifying and re-engaging with family, friends and other natural supports to build support system..

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Communicated with individuals' family members, offering information and insight into support services available at community level.

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• Provided support to help students with special needs learn and grow. Supported student learning objectives through personalized and small group assistance.

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Used behavior modeling and specialized teaching techniques to share and reinforce social skills.

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Partnered with teacher to plan and implement lessons following school's curriculum, goals and objectives.

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Interviewed clients and family members to obtain key information for case planning and management.

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Assessed cognitive abilities and physical and emotional needs of clients to determine appropriate interventions.

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Obtained and supplied information to coordinating agencies to provide best possible guidance to clients.

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Attended over 60 hours of meetings, conferences and training courses to advance professional knowledge of social work.

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Counseled individuals and families regarding mental health, substance abuse, physical abuse and rehabilitation issues.

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American Sign Language

Native or Bilingual

LANGUAGES

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