Time Delivery Customer Service

Planned demand for Cannondale bikes + long lead time planner of imported

goods for high-end Caloi brand bikes; 147 Bikes;

Managed production plan constraints analysis and presentation of monthly Operational Review meetings at the IBP cycle;

Planned Materials for 8.796 Part Numbers with 19 suppliers; stock of Usd 34 Million

Fulfilled new orders for each bike and send them to the supplier through SAP; Forecasted stock to next 4 years and forecast the No movers and potential obsolete;

Tracked CKD, MKD, and SKD until delivery to each production plant; Awarded for best idea of innovation;

Planned demand by SAP and Excel forecasting for monthly consumption in JIT operation.;

Leaded Sales and Operations Planning (S&OP), integrated planning, and analyzing the entire commercial demand chain and product availability; Issued new orders, make and analyze purchase orders for components and raw materials according to demand;

Followed up with every 46 suppliers ensuring that delivery is carried out within the stipulated deadlines; Tracked 36 to 48 cargos per week door to door to ensure OTIF;

Develop a new supplier;

Coordinated raw materials 107 part numbers for international and domestic Materials Requirement Planning(MRP) via SAP, ERP System for OEM Toyota and General Motors;

Managed attendance through Key Performance Indicator(KPI) of 46 suppliers with overseas operations from Asia, Europe, Africa, North America, and Centrals America of On-time Delivery(OTD);

Managed stocks of Usd 10 Million monthly related to raw materials and finished goods, in 7 productions lines with 37 finished goods parts numbers in a JIT(Just- in-Time) operation;

Analyzed Customer Electronic data interchange (EDI) for 5 Customers with 130 Usd Million in sales yearly and Forecasted demand; Supported new projects Engineering change request(ECR), Part Trail Run(PTR); Managed complaints in SAP system with 8D Management from customers and Suppliers Claims;

Trained colleagues in Standard procedures and Elaborated RASIC and Budgets; Controlled Continuous projection cost to Regional and Global Team related to logistics and Supply chain;

Leaded Logistics monthly and bimonthly results meeting with board directors; Forecasted Stock and Cash Flow projections through 16 months. Awarded: Toyota Latin America & Caribbean "logistic performance" award for reducing customer cargo losses from 50% to zero; and Benteler Mercosur

'Achievement Working Capital Target' award for reducing inventory levels by 33% and increasing inventory turnover by 50% in six months; CALOI

A major bicycles Brazilian manufacturer that attends 1.8k B2B clients Senior Materials Analyst - Brazil 07-2022 to 04-2023 BENTELER Group

Logistic Analyst - Brazil 12-2017 to 07-2022

*****.********.******@*******.*** (1-407-***-**** in/jorgeteixeirasantos Orlando, Fl C A R E E R H I G H L I G H T S

J O R G E T E I X E I R A D O S S A N T O S

S U P P L Y C H A I N A N D L O G I S T I C S

P R O F I L E

E D U C A T I O N

M.B.A, INTERNATIONAL BUSINESS and

FOREIGN TRADE

Fundacao Getulio Vargas, Brazil 2016

B.S. Economics

Centro Universitario Fundacao Santo

Andre, Brazil 2013

M.B.A, LOGISTICS, MATERIALS, and

SUPPLY CHAIN MANAGEMENT

Live University, Brazil 2020

Multilingual professional, I'm a

proactive supply chain and

international logistics professional

with +10 years of experience

transforming processes and have

implemented +10 projects in 4

different fields. I am known for

improving the operational workflow

for efficiency and implementing

low costs which led me to be

Customer-centric. I also high

experience with overseas in 5

different continents and end-to-

end operations with +1000

materials planned and long lead

time planning. I have faced

directly with OEM as Toyota and

General Motors, I have earned

awards and worked with JIT

operation, Moving forward, I am

looking for a role where I can

apply all supply chain and

international logistics expertise

and overseas the administration

and management of stocks and

planning.

Planned materials imported and national with 316 Part Numbers with ERP System, SAP and Analyzed customer Electronic data interchange; Monitored service level provided to customers (KPI); Reported Daily declaration production;

Maintained information updated system as a Key User of the Supplier Qualification Program (SQP);

Elaborated Stock reduction actions / Freight budget; Freight recovered Usd 1.2 Million; Leaded import and export process; Analyzed invoice, Packing List, HAWB, AWB, DDE, DI, and Proformas; Monitored the complete dispatch process with forwarders; Supported for continuous improvement - Cross-project in the area of Logistics and customer service.

Controlled process of filling export documents (Invoice, Proforma, Packing List, Certificate of Origin, Health Certificate, Technical Reports, Production List, and Validations, among others); Usd 12 Million in sales yearly

Analyzed of Letters of Credit; Follow-up daily reports on production. Dispatched instructions to freight agents, and consignments for issuing relevant documents (RE, SD, CNCA). 34 clients worldwide Controlled and maintenance of applications in the integrated system ORACLE R12 EBS, IGLO LINUX with all metrics;

Executed customer service and sales by phone.

Sold Payroll loans, and sold bank services package with customer interactions.; Sold as internal interaction.

Managed Portfolio in Latin American sales customers / European / Asian with monthly sales targets;

Followed customs bureaucratic proceeds;

Developed plans for import/export; International finance control; Organized documents archives( folder / invoices Export / Import); Planned international fairs and other events managers participation; Visited international customers;

Followed raw material imported.

MAGNETI MARELLI

Supply Chain Jr Analyst - Brazil 01-2016 to 12-2017 M. DIAS BRANCO S.A.

Multinational food industry with a market value of 2.8 USD Billion Export assistant - Brazil 09-2013 to 01-2016

ITAU UNIBANCO S.A.

Largest banking institution in Brazil, as well as the largest in Latin America, and the seventy-first largest bank in the world.

Internship - Payroll Credit - Brazil 04-2012 to 04-2013 IMPOL Instrumental e Implantes LTDA

Traditional orthopedic industry in Brazil, offering solutions and manufacturing of orthopedic prostheses and implants for over 50 years. International Trade Internship - Brazil 09-2010 to 03-2012 *****.********.******@*******.*** +1-407-***-**** in/jorgeteixeirasantos Orlando, Fl J O R G E T E I X E I R A D O S S A N T O S

S U P P L Y C H A I N A N D L O G I S T I C S

C A R E E R H I G H L I G H T S

C O N T I N U E D

L A N G U A G U E S

PORTUGUESE - Native

ENGLISH - Fluent

SPANISH - Fluent

TURKISH - Intermediary

Microsoft Excell / Office

Forecasting and Data Analysis

Strong mathematical and analytical

Strategic Planning

Logistics

Inventory Management

Project Management

Process Management

Supply Chain Network Design

Negotiation

Supply Chain Risk Management

Leadership

Costs review project

Lean and TPS tools implementations

KPI Implementation

S&OP and SIOP Meeting / IBP cycle

PPC Meeting

Budgets planning

VSM studies

SAP key user MM, PP, SD

ERP process

ORACLE EBS

LINUX IGLO VERSION

LFMEA CERTIFICATE

MMOG V4 Norma CERTIFICATE

TPS (Toyota Production System)

Internal Process AUDITOR

K E Y S K I L L S

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