Service Representative Data Entry

JUDY JORDAN

*** *** **.

Bennett, CO ***** 720-***-****

PROFILE

Personable, goal oriented individual, is seeking a position which will allow me to contribute to a company by utilizing my strong work ethic abilities, flexibility, motivation and loyalty while being adaptable to a changing professional environment. EDUCATION

Everest College, Aurora, CO

Medical Administrative Assistant Diploma

GPA 4.0

Portland Community College, Portland, OR

Professional Musician Certificate

GPA3.64

LICENCES

• Colorado Health & Life Insurance

PROFESSIONAL EXPERIENCE

Receptionist/Recruiter

Action Appliance, Inc. - Aurora, CO

8/ 2022 to Present

• Collaborating with department managers to compile a consistent list of requirements.

• Attracting suitable candidates through databases, online employment forums, social media, etc.

• Conducting interviews and sorting through applicants to fill open positions.

• Assessing applicants' knowledge, skills, and experience to best suit open positions.

• Completing paperwork for new hires.

• Keeping up-to-date on current employment legislation and regulations and enforcing them within the company.

• Answer phones and take messages

• Respond to emails

• Manage mail correspondence

• Greet clients and visitors

• Assist with invoicing

• Perform data entry and filing tasks

• Manage inventory of office supplies

• Perform other clerical tasks as needed

Licensed Health and Life Insurance Agent

Healthcare Solutions Team - Bennett, CO

May 2022 to August 2022

Explaining the terms of coverage and how insurance works to clients

Negotiating prices with insurance companies on behalf of clients

Selling life insurance policies to individuals, families, businesses, and other entities

Selling health insurance policies to individuals who do not have coverage through their employer

Providing customers with information about insurance products and services

Explaining how insurance works and how to use it to meet their needs

Helping clients plan for retirement by creating a financial strategy that includes insurance options such as annuities or mutual funds

Resolving customer complaints about their insurance policies or claims with the help of an insurance company representative

Selling insurance policies to businesses, including small businesses that cannot afford to hire an in- house broker

Parts Runner

Action Appliance, Inc. - Aurora, CO

12/2021 to 5/ 2022

• Picking up parts from warehouses, vendors, or suppliers and delivering them to the work site

• Coordinating with other departments to ensure that all orders are filled properly

• Maintaining an inventory of parts

• Preparing invoices

• Loading and unloading trucks with deliveries of parts

• Gathering information about parts requests

• Recording information about incoming shipments of parts using computers

• Making sure that all parts are properly stored to prevent damage or loss Customer Service Representative – Circle K

Bennett, CO 1/2021 – 12/2021

Served Customers

Ran register and Comdata for diesel sales

Stocked shelves

Managed cash

Processed store orders

Cleaned store to Circle K standards

Processed Inventory

Customer resolution and satisfaction

Referral Specialist – Lutheran Spine Center

Lakewood, CO 09/2014 - 11/2020

Medicare and Medicaid knowledge

Responded to all incoming and internal patient referrals

Verified insurance, obtained authorizations

Collected both self-pay and co-pay amounts from patients

Created documents as needed

Verified and Researched proper ICD & CPT Codes

Entered Charges into Epic System

Scanning documents into OnBase system.

Professional References:

Richard Velasquez Lutheran Spine Care Practice Manager 303-***-****

Lisa Benjamin Bridges of Silence Executive Director 303-***-****

Jacob Morris GoHealth Sales Manager 406-***-****

Contact this candidate