Medical Assistant Services Specialist

Professional Summary

Skills

Experience

MELISSA SOUHRADA

*** * ******** **., ******, TX 76569 210-***-**** ************@*****.*** Skilled team player with strong background in School and Medical environments. Works well independently to handle assignments and always ready to go beyond basics assignments. Quick learner with good computer abilities. Multitasking Analytical thinking

Healthcare system navigation Clinical practice operations Verbal communication Coordinate referrals

Accounts payable and receivable Update policies

Office management software Training and development Administrative support

Substitute Teacher, K-12 08/2019 to Current

Rogers ISD – Rogers, Texas

Referred classroom management and disciplinary issues to principal's office. Facilitated hands-on activities to support student learning objectives and engagement.

Attended school-related functions and activities as required. Kept classroom environment safe and clean, following important procedures and guidelines for upkeep.

Followed lesson plans left by teachers to support learning goals and minimize gaps in curriculum pacing.

Supervised students, escorting safely to and from classrooms and assemblies. Followed established guidelines for attendance recording and reporting. Left notes for teachers regarding activities and student behavior. Helped students with work and assignments.

Patient Services Specialist 10/2011 to 10/2013

Baylor Scott and White – Temple, Texas

Explained admitting procedures and obtained signatures on admission, clinical and financial forms.

Collected copayments and deductibles in alignment with insurance coverage. Education

Interacted with patients, maintaining focus on courtesy, respect and professionalism. Provided patients with required paperwork and verified information for records. Coordinated appointments and confirmed follow-ups to meet patient needs. Recorded patient data in EMR system with strict compliance to regulatory requirements.

Built trusting rapport with patients and caregivers. Referred patients and coordinated paperwork to obtain healthcare support services. Helped patients obtain necessary services to meet healthcare needs. Medical Office Manager 09/2002 to 10/2009

Dr. Kenneth and K. Jane Lyssy – San Antonio, Texas Coordinated and directed business's financial and budget activities, including billing, coding and collections.

Determined and researched purchases on capital equipment for back and front office, including medical equipment, computers and office supplies. Handled patient check-in and check-out processes with co-payment collection, follow-up exam scheduling and account reviews.

Improved efficiency and facilitated smooth office operations by creating and coordinating work schedules to guarantee coverage. Obtained patient medical history to enter data into computer for scheduling, filing and medical documentation.

Gained confidence quickly with new office technologies and software packages to help manage implementation.

Processed and submitted payroll ahead of strict deadlines. Hired and terminated administrative personnel based on fluctuating operational needs.

Technical Certificate: Medical Assistant Oct 1995

San Antonio College of Medical and Dental Assistants - San Antonio, Texas High School Diploma: General Studies May 1993

Floresville High School - Floresville, Texas

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