Service Representative Customer

TIPHANIE

* * * * * M A N ******@*******.***

TIPHANIE OAKERMAN Certified customer service representative. Young, attentive and eager

to lear. Patience oriented and looking for an active position with room to grow. Customer

and Personal Service Time Management, Hardworking and passionate job seeker with strong

organizational skills eager to secure entry-level bottle girl position. Ready to help team

achieve company goals.

Billing and Payment Processing Organizational Efficiency

Customer Service Best Practices Attentive Service

Processing Credit Card Payments Guest Satisfaction

Waxologist + Radiant Waxing

Bountiful, UT + October 2021 to Current

* Provided quality services to accommodate guests best interest

+ Received cash, made change and issued receipts.

* Input services and product purchases into system at point of sale and created guest

checks

+ Maintained quality of environment cleanliness and welcoming and friendly rapport with

guests

‘+ Stored supplies according to salon policies and health code requirements.

+ Tracked salon stock levels and promptly replenished low materials to prevent

shortages.

+ Demonstrated respect, friendliness and willingness to help wherever needed.

Removables Technician + Critical Thinking, Dental Prosthetics, Inc

January 2018 to August 2018

+ Developing beginning stages of dentures, working with power tools and chemicals in a

safe manner

+ Assisting coworkers with their work load aswell as finish my own work load in a timely

manner.

Register Cletk » Domino's Pizza

December 2017 to December 2017

+ Answering phones and relaying orders, working computer systems aswell as

multitasking skills.

Wireless Customer Service Representative + Verizon, Afni

December 2016 to March 2017

+ Customer service skills such as assisting with issues on customers side, de-escalating

irate customers, connecting personally and building report, aswell as answering

phones, multitasking skills and working computer programs.

GED - Pima County Community College District

Tucson, AZ

Cosmetology License - Cosmetology + Avalon School of Cosmetology

Layton, UT + May 2021

+ Continuing education in Permanent Makeup

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