Jazlyn Anderson

Rochester, NY *****

adw4da@r.postjobfree.com

+1-585-***-****

Proficient and efficient Account Payable Specialist with 7+ plus year of demonstrated experience in Accounts

Payable Processes & Management. Excellent Call center/Customer relation experience in a fast-paced call center environment with specialization in de-escalation, rapport building and team leading.

Work Experience

Account Payable Specialist

Roc Solid Trucking and Transport, LLC - Rochester, NY January 2021 to Present

• Receives and verifies expense reports; reconciles expense and other financial reports with account balances and other office records.

• Facilitates payment of vendors, which may include reviewing purchase orders, invoices and resolving discrepancies.

• Ensures outstanding obligations are credited upon payment, identifies discount opportunities, and issues purchase order amendments or stop-payment orders as needed.

• Assist with accounting records and ledgers by reconciling monthly statements and transactions.

• Calculates and reports sales tax based on paid invoices.

• Process and enter vendor invoices/credits/etc. Identify and research any payment discrepancies.

• Enter preauthorized automatic payments, as well as credit card payments.

• Reconcile vendor monthly statements and address any discrepancies.

• Reconcile credit card statement and schedule the online payment.

• Review with management the invoices to be paid, then prepare the check run. Mail signed checks on a timely basis.

Accounts Payable/Administrative Assistant

Superior Plus Propane - Rochester, NY

August 2018 to February 2023

• Identified and manually post payments received, that were not allocated to the proper account.

• Handled the processing, distribution, accuracy verification and maintenance of invoices, interfacing extensively with a vendors and suppliers.

• Resolved backlogged work, restored order and organization to processes/records in disarray, researched and solved billing problems and corrected invoicing and journal entry errors that had previously been missed.

• Update Coding for all loads into proper software programs and send out proper coding and locations for proper billing.

• Processed confirmed and validated all loads and driver paperwork into proper software programs.

• Collected and reviewed 3-point checking system to process payment to vendors.

• Communicated with vendors to obtain billing paperwork in a timely fashion for payment and processing.

Customer Service Representative

Sutherland - Rochester, NY

October 2021 to October 2022

• Provide inbound customer service for AT&T mobility customers.

• Capitalize on all opportunities to expand AT&T services

• Open and maintain customer accounts by recording account information accurately. • Resolved product or service problems by clarifying the customer's complaint; determining the cause of the problem; selecting and explaining the best solution to solve the problem; expediting correction or adjustment; following up to ensure resolution.

• Recommend potential products or services to management by collecting customer information and analyzing customer needs

• Prepare product or service reports by collecting and analyzing customer information. NYS Unemployment Claims Specialist

Navient - Rochester, NY

August 2020 to August 2021

• Made claims for unemployment insurance benefits by questioning claimants

• Verified accuracy of wage and employer information with claimant; take additional information if claimant indicates wages and/or employers are omitted or incorrect; requested evidence of earnings such as W-2's or wage stubs to process benefits accurately.

• Informed claimant of maximum and weekly benefit amount, basis for computation of benefits, length of claim, maximum allowable earnings and rights and responsibilities while collecting benefits; explained mail-in procedures for receiving benefit checks, issues pay orders and informational materials.

• Reviewed pay orders completed by claimants receiving benefits on a continuous basis for completeness and reported earnings during benefit week; records on claimants master file information such as date, pay order number, and deductions from weekly benefit amount.

• Entered data on computer terminal, verified claim and benefit payment information

• Answered questions from claimants, employers, and Social Service agencies regarding benefit filing procedures, claim status, lost or late checks and appeal rights. Full Charge

Bookkeeper/Office Manager

Too Pretty To Eat, LLC ( Contract) - Rochester, NY August 2018 to October 2018

• Finalized posting transactions

• Recorded daily financial transactions

• Maintained records and financial statements

• Dispatched orders out in a professional and timely manner

• Processed accounts payable/receivable. Handled payroll in a timely manner

• Verified transactions were properly recorded in the correct day book and ledgers

Credit Contract Specialist

Pyramid Consulting, Inc. - Rochester, NY

June 2016 to March 2018

• Send reminders for payments and contact customers if needed

• Answer requests from clients and vendors.

• Send out bills and invoices to customers via available channels (physically or via email or another digital system)

• Check payments for accuracy, including cash and online payments.

• Assist customers and handle billing complaints.

• Update accounting records with new payments, balances, customer information etc.

• Prepare all information needed for bills receivable calculation.

• Discuss billing adjustments with clients and vendors.

• Prepare reports to company's executives and senior managers.

• Maintain customer accounts, checking for debts, incomplete information, and other issues.

• Check for billing data accuracy and fix any errors as needed.

Accounts Payable/Receivable Specialist

OCD Ortho Clinical Diagnosis - Rochester, NY

December 2013 to February 2016

• Responsible for receiving, processing and recording customer orders.

• Handled all Vendor inquiries.

• Enter preauthorized automatic payments, as well as credit card payments.

• Provided front-line customer service (both internal and external) to customers, in a professional and timely fashion.

• Created orders and inquiry management for internal and external customers (hospitals, distributors, and Field Sales), and supporting customer relationships.

• Created, entered and managed customer orders (via phone/fax or e-channels) from internal and/or external customers. Responsible for front-line inquiry/service complaint management.

Office Manager

Versatility Management - Syracuse, NY

January 2008 to October 2013

• Overseen and supported all administrative duties in the office and ensured that office is operating smoothly.

• Managed office supplies inventory and placed orders as necessary.

• Performed receptionist duties: greet visitors and answered and directed phone calls.

• Received and sorted incoming mail and deliveries and managed outgoing mail.

• Developed office policies and procedures, and ensured they are implemented appropriately.

• managed office layout planning and office moves, maintaining IT infrastructure.

• Managed office financial budget planning.

• Identified opportunities for process and office management improvements, and design and implemented new systems.

• Provided administrative support as necessary, including scheduling group meetings, maintaining calendars, doing research, and created reports.

• Maintained payroll information by collecting, calculating, and entering data.

• Overseen mandated drug test, ensuring compliance of all policies and procedures.

• Determined payroll liabilities by calculating employee federal and state income and social security taxes and employer's social security, unemployment, and workers compensation payments. Education

Associates of Science in Business Administration

Everest Institute Rochester - Rochester, NY

May 2011

Accounting Licenses

QuickBooks

Expires: November 2023

State: NY

Skills

• Accounting

• Accounts Payable

• GAAP

• Office Management

• SAP

• Accounts Receivable

• QuickBooks

• Microsoft Excel (8 years)

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