Denise Cortez
Senior Loan Processor
Orange, CA *2869
*********@*****.***
To maintain a challenging and rewarding position in the mortgage industry. Authorized to work in the US for any employer
Work Experience
Sr. Loan Processor
American Financing Corporation - Aurora, CO
September 2019 to January 2023
• Processed applications for all loan programs submitted by loan officers in corporate office. FHA/CONV/ VA/PURCHASES
• Contacted applicants for intro call and status of loans.
• Communicated with realtors and attorneys regarding status of loans.
• Re-priced and rework loans to qualify.
• Requested supporting documentation such as voes, title reports, vods, appraisals, income, etc.
• Submitted files to underwriting department for review of documentation received for approval and sign off.
• Completed files for closing and reviewed alta statements with clients.
• Scheduled signing appointments with clients and notaries.
• Coordinated with funders to confirm receipt of signed loan documents back from escrow.
• Obtain funding conditions requested from funders for underwriting.
• Informed clients of funding and confirmed escrow of disbursement. Senior Loan Processor
Nationstar Mortgage - Santa Ana, CA
January 2017 to August 2019
• Processed applications for all loan programs submitted by loan officers in corporate office. FHA/CONV/ VA/PURCHASES
• Contacted applicants for intro call and status of loans.
• Communicated with realtors and attorneys regarding status of loans.
• Re-priced and rework loans to qualify.
• Requested supporting documentation such as voes, title reports, vods, appraisals, income, etc.
• Submitted files to underwriting department for review of documentation received for approval and sign off.
• Completed files for closing and reviewed alta statements with clients.
• Prepped loan documents for signing with DOCMAGIC system.
• Scheduled signing appointments with clients and notaries.
• Coordinated with funders to confirm receipt of signed loan documents back from escrow.
• Obtain funding conditions requested from funders for underwriting.
• Informed clients of funding and confirmed escrow of disbursement.
• Trained processors the workflow of purchase money. Senior Loan Processor
Cash Call - Orange, CA
September 2015 to December 2016
• Processed applications for all loan programs submitted by loan officers in corporate office. FHA/CONV/ DURP/OA/STREAMLINES/PURCHASES
• Contacted applicants for intro call and status of loans.
• Requested supporting documentation such as voes, title reports, vods, appraisals, income, etc.
• Submitted files to underwriting department for review of documentation received for approval and sign off.
• Completed files for closing and reviewed alta statements with clients.
• Prepped loan documents for signing with DOCMAGIC system.
• Scheduled signing appointments with clients and notaries.
• Coordinated with funders to confirm receipt of signed loan documents back from escrow.
• Obtain funding conditions requested from funders for underwriting.
• Informed clients of funding and confirmed escrow of disbursement. Senior Loan Processor
Loan Depot - Foothill Ranch, CA
May 2013 to September 2015
• Processed applications for all loan programs submitted by loan officers in corporate office. FHA/CONV/ DURP/OA/STREAMLINES
• Contacted applicants for intro call and status of loans.
• Requested supporting documentation such as voes, title reports, vods, appraisals, income, etc.
• Submitted files to underwriting department for review of documentation received for approval and sign off.
• Completed files for closing and reviewed alta statements with clients.
• Prepped loan documents for signing with DOCMAGIC system.
• Scheduled signing appointments with clients and notaries.
• Coordinated with funders to confirm receipt of signed loan documents back from escrow.
• Obtain funding conditions requested from funders for underwriting.
• Requested wires to be sent to disburse funds.
Senior Loan Processor
New American Funding - Tustin, CA
August 2011 to May 2013
• Processed applications submitted by loan officers in corporate office. FHA/CONV/DURP/OA/ STREAMLINES
• Contacted applicants for initial calls on status of loans.
• Requested supporting documentation such as voes, title reports, vods, appraisals, income, etc.
• Submitted files to underwriting department for review of documentation received for approval and sign off.
• Prepped files for closing and sent out doc orders to loan officers for review.
• Received doc order from loan officers and submitted files to closing department for loan documents to be prepared.
• Coordinated with fun-ders to confirm receipt of signed loan documents back from escrow.
• Obtain funding conditions requested from funders for underwriting.
• Received confirmation from funders regarding disbursement of funds to escrow companies. Loan Document Specialist/Relationship Specialist
Wells Fargo Home Mortgage - Santa Ana, CA
March 2009 to August 2011
• Processed applications submitted on AOW by all branches worldwide. FHA/CONV/DURP/OA/ STREAMLINES
• Contacted HMC and Branch Managers for initial calls on status of loans.
• Requested supporting documentation such as voes, title reports, vods, appraisals, income, etc.
• Submitted files to underwriting department for review of documentation received for approval and sign off.
• Prepped files for closing and sent out doc order to HMCs for review.
• Received doc order from HMCs and submitted files to closing department for loan documents to be printed.
• Obtained promotion as a Relationship Specialist coaching others the process of Wells Fargo guidelines.
• Printed and distributed 4506t results to all Loan Document Specialists for review.
• Managed a team of Loan Documents Specialists with daily process.
• Assigned new files that were received at fulfillment center.
• Assisted team lead manager with daily duties and prepared reports.
• Reviewed loan pipelines for all Loan Document Specialists making sure files close accordingly.
• Assisted team lead manager to expedite process on loans requested from HMCs.
• Communicated with Regional Managers and Branch Managers regarding monthly goals. Sr. Loan Processor
Union Bank of California - Brea, CA
May 2008 to March 2009
• Processed all applications submitted by 11 local branches. FHA/CONV/DURP/OA/STREAMLINES
• Contacted clients for initial contact to verify terms of loan.
• Reviewed documentation submitted by branch officers to qualify clients for loan.
• Requested paperwork from clients such as insurance, mortgage statements, income, etc.
• QC title reports and appraisals to determine value of property.
• Received document draw instructions from clients to type loan documents.
• Typed loan documents and remoted to branches for signing.
• QC signed loan documents and prepped files for booking.
• Requested recording confirmation from title companies for deed of trusts.
• Prepared funding tickets for all disbursements and booked loans.
• Sent wires and overnighted client's proceeds to home address. Sr. Loan Processor/Escrow Officer
All American Lending - Newport Beach, CA
November 2006 to May 2008
• Worked with numerous banks such as Encore, Indymac, Wells Fargo, Mortgage Express, Fremont Investment and Loan, Greenpoint Mortgage, Washington Mutual, Pacific Residential and many more.
• Managed escrow department using Virtual Escrow system.
• Worked with 25 loan officers and 1 sales manager.
• Processed over 30 loans in the sub-prime, FHA and A-paper programs.
• Ordered title and escrow threw company's in-house escrow division.
• Coordinated appraisal reports with clients to obtain value of home.
• Requested credit reports from credit bureaus to determine client's qualifications.
• Calculated income documentation to verify monthly housing expenses.
• Submitted requests for payoffs, verification of employment, payment histories, closing statements, satisfactions of judgments/liens, closing protection letters, and much other documentation to support loan for funding.
• Requested loan documents from lenders and prepared them for signing with notaries.
• Funded many loans and requested wires to be sent to our escrow unit for recording.
• Set up mortgages to record and received recording confirmation for County's Recorder Office.
• Cut checks and balanced files for disbursement.
Sr. Loan Processor/Manager
Help U Finance - Santa Ana, CA
July 2004 to January 2006
• Worked with numerous banks such as Encore, Fremont Investment and Loan, Greenpoint Mortgage, Indymac, Washington Mutual, WMC, New Century Mortgage and many more.
• Managed company's processing department to meet monthly quota.
• Worked with 40 loan officers and 3 branch managers.
• Processed over 50 loans in sub-prime and A-paper programs.
• Ordered title and escrow with many escrow companies nationwide.
• Coordinated property inspections with clients to obtain reports for value of home.
• Requested documentation such as payoffs, verification of employment, payment histories, closing statements, satisfactions of judgments/liens, closing protection letter and much more to support loan for funding.
• Emailed loan documentation to escrow officers for signing and review.
• Funded many loans and requested wires to be sent to title and escrow companies.
• Received recording confirmation from County Recorder's Office. Account Manager
Olympus Mortgage Company - Orange, CA
May 2004 to July 2004
• Processed over 50 loans a month in the company's sub-prime programs.
• Worked with 4 account executives to meet monthly quota.
• Ordered appraisal reviews daily with company's appraisal department.
• Coordinated submitted loans with numerous brokers nationwide.
• Received and analyzed documentation from broker's to meet company's guidelines.
• Emailed and shipped loan documentation to be signed to required locations.
• Reviewed signed legal documents for correct signatures and submitted them to funding department.
• Wired funds to numerous escrow companies for disbursement to clients.
• Received recording confirmation from County Recorder's Office. Account Manager
Fremont Investment & Loan - Anaheim, CA
March 2004 to May 2004
• Processed over 50 loans a month in the company's sub-prime programs.
• Worked with company's top account executive to meet monthly quota.
• Coordinated submitted loans with numerous brokers nationwide.
• Received an analyzed documentation to meet company's guidelines.
• Emailed and shipped loan documents to be signed to required locations.
• Reviewed signed legal documentation for correct signatures and submitted them to funding department.
• Wired funds to numerous escrow companies for disbursement to clients.
• Received recording confirmation from County Recorder's Office. Loan Coordinator/Underwriter
Ameriquest Mortgage - Orange, CA
January 2002 to January 2003
• Worked with 12 loan officers and operation managers.
• Ordered credit reports to qualify customers for financing.
• Underwritten sub-prime loans and approved over 50 applications a month.
• Processed numerous applications for 1st and 2nd mortgages for customers nationwide.
• Ordered title reports, appraisals, verifications of employment, verification of mortgage, payment histories for mortgages, payoffs, quitclaims, wiring instructions, signing services, and closing statements to support customer's loans.
• Coordinated closings with many escrow officers.
• Funded and disbursed numerous loans for receipt of funds to customers.
• Received recording confirmations from County's Recorder's Office. Education
certificate in Computer Information Systems
Fullerton College JC - Fullerton, CA