Administrative Assistant Legal Receptionist
Resume:
Keila Flores
* ****** *****, ****** ** *****
***********@*******.***
ABOUT ME
I am a highly skilled healthcare professional with expertise in medical terminology, HIPAA privacy and security rules, private and government payers, patient registration and scheduling, vital signs, medical records, injections, suture removal, and ECG. I have a strong background in healthcare administration, with experience in both clinical and administrative settings. With over 25+ years of honed, seasoned, and diverse skill sets and experience in all manner of professional settings, I am an asset to any healthcare team looking for a dedicated and knowledgeable professional. I am committed to providing excellent patient care while maintaining compliance with industry regulations and standards. EDUCATION
May 2022 – May 2023
Certificate of Completion – Certified Clinical Medical Assistant SUNY Orange County Community College Middletown, NY May 2017 – June 2020
Associate Degree of Applied Science (A.A.S.)
SUNY Orange County Community College Middletown, NY WORK EXPERIENCE
April 2021 – Current
Home Health Care Assistant
Siblings Home Care LLC Chester, NY
● Provide compassionate and personalized care to clients in their homes
● Assist with activities of daily living including bathing, dressing, and grooming
● Monitor and record vital signs and assist with medication management
● Plan and prepare nutritious meals and assist with feeding, as needed
● Assist with the transportation of clients to appointments and activities as necessary
August 2017 – December 2017
Part-Time Administrative Assistant
Peter DiNatale & Associates Cold Springs, NY
● Worked closely with all teammates within the construction department to provide guidance, structure, and support, to those both in the office and in the field
● Coordinated and facilitated construction project commencement
● Assisted field operations in the documentation and approval of the change order process
● Researched vendor inquiries relating to payment and purchase order requests
● Coordinated service & warranty work orders
Keila Flores
1 Linden Trail, Monroe NY 10960
***********@*******.***
October 2016 – June 2017
Service Delivery Specialist
MediaCom Communications Corp Chester NY
● Coordinated service delivery process (Fiber TLS/DIA, PRI, Hosted PBX) from customer signature through customer acceptance of delivered services
● Managed service delivery resources including scheduling and coordination with other teams and external vendors
● Established and maintained MetaSolv Workflow Management processes December 2015 – March 2016
Legal Receptionist and Intake Paralegal
Legal Services of Hudson Valley Poughkeepsie NY
● Interviewed potential clients for eligibility to the LSHV programs
● Assisted callers in evaluating their legal issues and assignment of legal advocates
● Opened cases in the case management database for tracking and funding October 2005 – October 2015
Zone Sales Assistant
Paychex Inc Fair Lawn, NJ
● Coordinated all sales leads and documentation of assigned sales personnel
● Balanced and reconciled initial customer financial statements
● Recorded and reconciled all sales activities and presentation reporting on a weekly, monthly, and quarterly basis for corporate statistical and financial statements
● Provided training and orientation to newly hired personnel and assisted with their integration within the organization
SUMMARY
Highly skilled healthcare professional with expertise in medical terminology, HIPAA privacy and security rules, private and government payers, patient registration and scheduling, vital signs, medical records, injections, suture removal, and ECG. Strong background in healthcare administration, with experience in both clinical and administrative settings. Exceptional customer service and communication skills.
Contact this candidate