Ramp Service Customer

NICOLLE STOWE

***** ********** ****** ****

Porter, Texas 77365

346-***-**** Mobile

Email: **********@******.***

OBJECTIVE: To support the growth and profitability of an organization that provides challenge, encourages advancement, and rewards achievement with the opportunity to utilize my substantial experience, skills, and proven abilities in the shipping industry. I have extensive experience in all areas of the industry (import/export) including, ocean freight, logistics coordinating, dispatching, containers, break-bulk, hazardous, and non-hazardous material, rail, stevedoring, ships accounting, bookings, brokerage, and up to date with all U.S & International regulations.

EDUCATION: Accounting Courses and Criminal Justice - 2002 - Kingwood College, Kingwood TX

EDUCATION: 1996 - Kingwood High School, Kingwood, TX - Varsity Tennis, and Varsity Cheerleader

CERTIFICATION: 2013 - IATA CERT. / TSA CERT.

2015 – IATA CERT / TSA CERT RENEWED

2012 - HAZARDOUS MATERIAL COURSE & TEST TAKEN - RECEIVED HAZ MAT CERT

2008 - TWIC CARD RECEIVED

2015 - TWIC CARD RENEWED

2008 - RECEIVED MY PORT OF HOUSTON AUTHORITY - ESCORT BADGE

2015 - ESCORT BADGE RENEWED

SKILLS: 85 WPM, Microsoft Word, Works, Excel, PowerPoint, Adobe, Kronos Timekeeper, QuickBooks 2009 & 2013, Real World and various import/export programs, MAGAYA, Shipnet, Vilden, Tietan, SAP, CargoWise, AES US Customs, EDI, FileNet etc.

2020-Current Chevron Phillips HQ

The Woodlands, Texas

FREIGHT PAYABLES

• Process domestic freight invoices using VIM Validation & SAP

• Accurately enter data in VIM Validation for payment processing in SAP

• Work with Supply Chain group with any rate issues/approvals needed

• Work with freight vendors to obtain proper backup documentation to process invoices

• Process import/export freight invoices as well as all Rail shipments

• Work with team members of various business units in order to process payments in SAP

• Manually pay invoices utilizing shipment cost documents, or G/L coding, PO & Delivery with SAP

• Work with several freight vendors to keep accounts current.

• Follow up with the carriers on any payment status requests

• Responsible for paperwork retrieval Bill of Lading, Customs Invoice, Proof of delivery/pick up - POD

• Trained and worked with employees to assist them in their daily tasks and customer service

• Provided customers with domestic and international rate quotes Domestic

EXPERIENCE:

2015-2019 Jetco Delivery

Houston, Texas

INTERMODAL – CUSTOMER SERVICE

• Coordinated rail shipments with drayage companies for rail pick up

• Secured and validated booking information of containers with various rail/port lines

• Electronically billed containers for ramp-to-ramp service

• Traced containers daily through destination and scheduling delivery appointments

• Worked with various ports and drayage companies for import/export containers

• Handled customer service calls for questions and updates any customers may have regarding their shipments

• Assisted the owner and sales team in pricing projects/bid packages for customers

• Audited carrier and rail invoices

• Converted freight information for cross border shipments to meet domestic regulations

• Responsible for paperwork retrieval Bill of Lading, Customs Invoice, Proof of delivery/pick up - POD

• Trained and worked with employees to assist them in their daily tasks and customer service

• Provided customers with domestic and international rate quotes Domestic

EXPERIENCE:

2013-2015 ASL Global Logistics, Inc.

Houston, Texas

AIR & OCEAN EXPORT OPERATIONS - FREIGHT FORWARDER

AIRFREIGHT (EXPORT) - Duties

• IATA DG Certification

• Ability to make and handle demanding deadlines / able to work miracles in the logistics industry.

• Knowledge of domestic & international geography including countries, major cities, and ocean ports along with knowledge of U.S. Regulatory Laws.

• Completed all TSA Training as well as hold TSA badge and cert.

• Knowledge and understanding of US Export Compliance Regulations

• Complete understanding of all international logistics, cargo movement and related requirements to work in an environment of Freight Forwarding, trucking, etc. in which has enabled me to provide excellent customer service as well as detail orientated along with very passionate about this industry.

• Detail Orientated, thorough and accurate as well as having the ability to efficiently solve most all problems

• Handled all personnel files, problems, and in charge of all operations meetings weekly, handled all problems within office and client issues that arise. Able to compromise and make customers and team players happy! Always keeping the freight/cargo moving to its destination and then some.

• Handled all AWB#s, from creating, booking with all major Airlines, BA, EY, AA, Cargo-Lux, TNT, FedEx, Qatar, etc.

• Handled stocking of all AWB's through CNS through IATA online, etc.

• Ability to establish priorities and accomplish multiple tasks, very well organized

OCEAN EXPORT - Duties

• Handled daily all new orders (bookings) for Air Export then moved back to Ocean Export to Help

• Handled & created all Ocean Export bookings (new, rolled & cancelled) for the a/m companies

• Input all data into Magaya

• Enter all booking information into Magaya to be transmitted to warehouse/customer

• Handled daily all AES Filing for each booking/container per SS line & rail internal cut-off dates both HAZ & NON-HAZ material

• Once AES is filed through U.S. Customs and approved then I created a Master Bill of Lading Instruction for each booking/container which is required by the SS Line before documentation cut-off

• Proofed all Bill of Ladings that were received daily from the SS lines for any errors or corrections then resubmitted any corrections & released B/L's for OBL's (original bills of lading) needed to close each file

• Responsible for closing every file in Magaya within 3 days of vessel or rail sail date

• Responsible for electronically sending in all original documentation into DMS system (copy file per every order in Magaya) by ASL file number, booking, and or Customer PO# this includes all booking information and email correspondences etc.

• Kept in very close contact daily with all customers to ensure all orders received, booked & processed before scheduled & approved cut-offs for warehouse to load

• Worked closely with ASL warehouse & specialty warehouses & all Truckers to ensure smooth exporting process from point A to B my file wasn't closed until product reach its final destination

• Handled all Hazardous material orders for clients, I was the only person in our office who passed and held a Hazardous Materials Certificate.

2011 to 2012 BDP INTERNATIONAL, INC.

Houston, Texas

LOGISTICS COORDINATOR II - FREIGHT FORWARDER - OCEAN & RAIL EXPORT

• Handled daily all new orders (bookings) for Total Petrochemicals & Exxon Mobil

• Handled & created all Ocean Export bookings (new, rolled & cancelled) for the a/m companies

• Input all data into Tietan (BDP's Worldwide System) for SAP

• Enter all booking information into Tietan and transmit to warehouse/customer through EDI

• Handled daily all AES Filing for each booking/container per SS line & rail internal cut-off dates both HAZ & NON-HAZ material

• Once AES is filed through U.S. Customs and approved then I created a Master Bill of Lading Instruction for each booking/container which is required by the SS Line before documentation cut-off

• Proofed all Bill of Ladings that were received daily from the SS lines for any errors or corrections then resubmitted any corrections & released B/L's for OBL's (original bills of lading) needed to close each file

• Responsible for closing every file in Tietan within 3 days of vessel or rail sail date

• Responsible for electronically sending in all original documentation into DMS system (copy file per every order in Tietan) by BDP file number, booking, and or Customer PO# this includes all booking information and email correspondences etc.

• Kept in very close contact daily with Total & Exxon CSRs to ensure all orders received, booked & processed before scheduled & approved cut-offs for warehouse to load

• Worked closely with all KTN warehouses & specialty warehouses & all Truckers to ensure smooth exporting process from point A to B my file wasn't closed until product reach its final destination

• Handled all Hazardous material orders for Total Petrochemical & Exxon Mobil I was the only person on our team who received a 100% on the Hazardous Materials test which was an 8-hour class followed by a test

• Handled daily conference calls with Total Petrochemicals & Exxon Mobil clients, as well as maintained daily spreadsheet, for both customers

2010 to 2011 BRIDGE TERMINAL TRANSPORT, INC. (MAERSK)

Houston, Texas

LOGISTICS COORDINATOR - IMPORT/EXPORT - OCEAN & GROUND FREIGHT

• Support dispatcher in their duties of dispatching trucks to meet our customer requirements

• Handled all the CAT and DOW Accounts

• Create PROS, using the Inbound File-net System

• Check release status in WCRS and other applicable systems

• Input correct data into WTRK as required by the work order

• Validate Bookings in GCSS

• Determine and select the correct rates from WTRK rate table or use PC Miler to create new rates for new customer lanes

• Monitor import container releases from the pier/ rail to prevent demurrage

• Make appointments for pickup and delivery and update OPS in accordance to company standard.

• Keep track of empty container availability & ensure container is picked up within 48 hours of notification.

• Provide customer service as needed.

• Monitor electronic communication using Outlook.

• Handled daily conference calls with CAT/DOW/BDP clients, as well as maintained daily spreadsheet, for all my customers.

• Traveled to the Seguin/Waco locations for CAT plants.

• Maintained all dispatches for over 15 DOW chemical warehouses.

• Handle all HAZ & NON HAZ paperwork for HAZ approval, rail billing, and pre-advised

containers

2009 to 2010 NORDANA USA, INC.

Houston, TX

OCEAN FREIGHT - ACCOUNTS AP

• Establish proper vendor and freight forwarder records in Accounting System

• Enter all approved invoices into the Shipnet system and schedule for payment

• Process brokerage payments from Vilden system

• Issue check runs as needed to pay invoices and brokerage within due dates to avoid any late finance charges

• Create and maintain vendor files

• Match copy of checks with copies of original approved invoices in vendor file

• Ensure checks are signed and mailed

• Handle requests for manual checks as needed. Ensure requests are approved by Department

• Process wire transfers to remit funds in advance to Sub-agents.

• Produce Preliminary Vessel Disbursement reports and send by email

• Issue final Vessel Disbursement of Accounts in compliance with Nordana guidelines - 6 Weeks after each vessel sails from last US Port.

• Send all Disbursement and monthly Statement of Accounts with original backup

• Handle proficiently vendor inquiries concerning payment status of invoices etc.

• Assist within the entire Accounting Department when needed

2009 Off & On till 2012 GULF STREAM MARINE, INC.

Houston, TX

OCEAN FREIGHT - VESSEL CLERK

• Responsible for all cargo that is loaded or unloaded from vessel and for all documentation of vessel and cargo

• Prepare all paperwork for Checkers, Vessel Superintendents, and Port Captain

• Responsible for all Checkers and their paperwork

• Prepare all preliminary/final paperwork

• Responsible for getting all paperwork signed by Chief Mate/Captain

• Prepare and finalize bay plan/reports for ship line

• Maintaining communications between ship line and terminal for cargo releases etc.

• Responsible for sending all final documents to ship line and designated people

2005 to 2009 IAMGOLD PURCHASING, INC.

Houston, TX

ACCOUNTS PAYABLE - SHIPPING AND RECEIVEING

• Responsible for all account payables

• Balancing of all accounts including petty cash

• Create monthly reports and spreadsheets for all accounts

• Resolved all human resource issues with corporate for employees

• Responsible for all general cargo & CAT Shipping/Receiving documents

• Data entry of all shipping/receiving documents

• Handled and filed all shipping documents/receipts from Stevedore/Vessel

• Worked with other employees to ensure all material arrived for cut-off date

• Knowledge in buying process for the Gold Mines

• Responsible for documents/communication between Rosebel Gold Mine & Houston Accounting/ Payroll

1998 to 2004 CST ENVIRONMENTAL, INC.

Houston, TX

ACCOUNTING - PAYROLL

• All accounts payable and receivables

• Balancing of all accounts including petty cash

• Create monthly reports and spreadsheets for all accounts

• Entering and maintaining all employee’s time

• New/updating employee's payroll paperwork new hire packs

• Handling deductions for payroll (child support, court orders, loans etc.)

• All insurance process and deductions for employees

• Accounts Payable

1997 to 1998 TEXAS FREIGHT SERVICES, INC.

Houston, Texas

SAFETY, ACCOUNTING & LOGISITICS

• Responsible for all account payables; all owner operators pay, gas and logs; and all log audits, responsible for demurrage, started to learn dispatching of drivers and their runs.

PROFESSIONAL REFERENCES:

Andy Velpel Mike Swanson - Shipping/Receiving Manager

Caterpillar, Inc. Caterpillar, Inc. - Seguin Shippers

309-***-**** Office 830-***-**** Mobile

309-***-**** Mobile

Julie Dozert Suzanne Loe - Broker

DHL Global, Inc. 832-***-**** Mobile

309-***-**** Office

Laura Chavarria - Terminal Manager Mike Garcia - Ocean Export Manager

Mason Dixon Intermodal, Inc. BDP International, Inc.

713-***-**** Office 281-***-**** Office

832-***-**** Mobile 832-***-**** Mobile

**********@************.*** ****.******@****************.***

Crystal Breazeale - Rail Export Manager Joel - Transportation Manager

BDP International, Inc. BDP Transport, Inc.

281-***-**** Office 832-***-**** Mobile

281-***-**** Mobile

*******.*********@****************.***

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