Customer Service Independent Contractor
Resume:
Jacob Durazo
The first one in, and last one out!
Phoenix, AZ 85019
****.**.******@*****.***
Hard working attitude, and great customer service!
• Very smart individual who has been doing a great job in helping others to achieve their dreams of happiness through his own work and his passion for professional development in his own company.
• Quick learner and self motivator who enjoys working in a detail oriented environment, I am a professional selfless person who is passionate and willing to learn new things about the work subject and how I can improve towards achieving a customer’s goal of success, as with a professional approach and an overall understanding of what the job is for me and how it will impact the customers experiences conducting business within my work environment!
• I Have been working for 16 years now!
• Authorized to work in the US for any employer
• Very well suited for multiple roles and enjoys being in a position where the most important things are done to the highest degree of accuracy and professionalism!
• Prides oneself in the knowledge that the most critical aspect of a job description or a career is to understand a certain level of preparation and skill to succeed in the best way possible.
• This includes the ability to quickly adapt to any job environment and the challenges that arise from daily work tasks such as working with clients or managing a team in an environmentally sensitive area such as manufacturing or construction organizations set out to achieve a high level of production and efficient use of workforce safety implementations. Willing to relocate: Anywhere
Authorized to work in the US for any employer
Work Experience
Drywall Hanger
Pete King Construction - Phoenix, AZ
January 2023 to Present
• Completed drywall installations at new construction sites as well as on large and small businesses including government offices and new schoolhouses!
• Accurately measures spaces to be drywalled and measured and cut sheets accordingly.
• Secured drywall to wall studs using a nail gun.
• Used needed measurement tools to ensure even installation.
• Completed old wall tear-outs prior to installation of new drywall when needed.
• Installed drywall according to tight construction deadlines.
• Was timely on all installation projects.
• Made appropriate use of all materials and components to ensure that all the work was completed properly!
• Inspected installation areas for drywall and precisely Installed drywall using own tools.
• Exercised good communication to make sure job was done right. Independent Contractor
Sonoran field services - Mesa, AZ
June 2020 to Present
• The owner personally said, “ Jacob you’re a very hard worker, who does the work of 2-3 men!”
• Fabricated fresh water pipes in a small manufacturing yard which provides fresh water supply lines to local communities in rural areas and in urban districts in the Phoenix and surrounding areas as well as in Tucson, Arizona
• Welded together pipeline joints.
• Performed concrete finishing, inside and out the pipe, from patches to joint fill ins.
• Sand blasted throughout the interior and exterior of the metal canisters to create a more comfortable surface profile to allow the adherence of a smooth finish when applying a rust resistant paint, that would otherwise protect the pipes from the many elements of society.
• Air tested finished welds both inside and outside the pipeline with air pressured gauges to ensure that the welded lap joints were properly sealed and the weld was properly filled to ensure the safety of the pipes overall integrity while maintaining proper air sealing in order to prevent leaks from the weld joints and to ensure that no leaks were found during the installation process of this system’s final product inspection process.
• Performed quality control tests on all components of the system to ensure the quality of work performed was satisfactory to the government standards and regulations they set forth for each component of the system.
• Installed and tested pressure control valves along with city monitors to check the water pressure levels in the system to see if there were any problems, issues, or concerns that may arise with the water supply system or if the water level was too high or too low Drywall Hanger/Framer
ADOBE DRYWALL - Phoenix, AZ
April 2018 to June 2022
• Hung drywall installation both on the wall and ceilings as well as demonstrated immaculate cutting skills for proper top out installation in commercial settings which are up to the deck and also do framing for commercial buildings.
• Demo old layout and install new framing and drywall.
• Team environment as I would work side by side with a partner.
• Completed drywall installations at new construction sites as well as on large and small property.
• Accurately measured spaces to be drywalled and measured and cut sheets accordingly.
• Secured drywall to wall studs using a nail gun.
• Used needed measurement tools to ensure even installation.
• Sanded nailed drywall and taped and sheetrocked seems.
• Completed old wall tear-outs prior to installation of new drywall
• Installed drywall according to tight construction deadlines.
• Was timely on all installation and maintenance issues .
• Inspected installation areas for drywall and appropriately measured them.
• Installed drywall using own tools.
• Exercised good communication to make sure drywall was properly installed!
• $31 an hour
Self Employed Owner/Operator
Jacob’s Transportation and Construction Services - Phoenix, AZ January 2018 to April 2019
• In charge of landscaping projects and various other projects along with my workers. Over seeing from start to finish.
• Would do initial walk through with customer and see what they would like to do with the layout for the project.
• Also was in charge of materials and labor for the entirety of the job.
• One on one time with the client and a final walk through assessment of the completed project, which I gathered customer satisfaction information and provided a summary of what was done to the property.
• Personally acknowledged the property owner for their business and thanked them for the opportunity to work together with them.
• In charge of Payroll for my guys, keeping their hours worked and time off requests, so that I could be able to pay them for their correct hours worked!
• Loaded and unloaded equipment
• Followed all site rules
• Operated hydraulic equipment
• Followed all PPE policies and procedures
Education
High school diploma in Business Managemen- specializing in small business entrepreneurship
DeVry University - Glendale, AZ
Gateway Technical College - Kenosha, WI, US
Skills
• Drywall (2 years)
• Welding (1 year)
• Plumbing (Less than 1 year)
• Fabrication (5 years)
• Carpentry (2 years)
• Manufacturing (3 years)
• Trim Carpentry (Less than 1 year)
• Mechanical Knowledge (10+ years)
• Door Hanging (1 year)
• Construction (10+ years)
• Electrical Experience (Less than 1 year)
• Construction Management (3 years)
• Remodeling (3 years)
• Customer service (10+ years)
• Bilingual (5 years)
• Sales (5 years)
• Customer relationship management (3 years) (10+ years)
• Handyman (10+ years)
• Caulking (3 years)
• Tile Laying (10+ years)
• Lawn Care (2 years)
• Low Voltage (Less than 1 year)
• Mowing (10+ years)
• Landscape Maintenance (3 years)
• Automotive Repair (2 years)
• Equipment Repair (Less than 1 year)
• Roofing (Less than 1 year)
• Management (Less than 1 year)
• Negotiation (Less than 1 year) (10+ years)
• Brake Repair (Less than 1 year)
• Communication skills (10+ years)
• Blueprint Reading
• Construction Estimating
• Facilities Maintenance
• Commercial construction (8 years)
• Spanish
• Welding
• Remodeling
• Drywall
• Construction
• Handyman experience (10+ years)
Languages
• Spanish - Intermediate
Links
http://www.indeed.com/r/Jacob-Durazo/50e9eebc9005d3c3 https://www.facebook.com/jacob.tcservices
Certifications and Licenses
Forklift Certification
Driver's License
AZ drivers license
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