Khalid Hassan

St Augustine, FL • 386-***-****• adw49d@r.postjobfree.com

https://www.linkedin.com/in/khalid-hassan-57244b219

Skills

Languages: Fluent in English and Arabic

Hard skills: Software Configuration, Microsoft Office, Html, Hardware Configuration, Technical support, and Computer networking

Soft Skills: Communication, Problem solving, Critical thinking, Negotiation, Collaboration, Time management, Customer service, and Adaptability

Experience

Fayruze International Lake City, FL

Sales Consultant 12/2017 – 03/2019

Received product inquires and constructed estimates based on customers’ needs for more than 100+ existing and new clients

Ensured high detail orientation, and accuracy, while achieving all key performance metrics, prepare and process all required documents and permits for quality, shipping and record purposes in a timely manner bringing about repeat business

Demonstrated strong understanding of products and services to identify new opportunities, resulting in 14, $100k+ contracts, and 2-multimillion-dollar contracts

Achieved designated sales quota for every quarter, resulting in increased commission rate along with higher client management

I-75 Autos Lake city, FL

Salesperson 07/2021 – 01/2022

Manage existing, new CRM leads via text, call, and email resulting in 5-12 new confirmed appointments on an average weekly basis

Meeting with customers to discuss needs, promoting sales offers, services, products, and providing access to inventory across 150+ dealerships, use of at home and dealership demos, resulting in 75% closing rate

Expanding customer base through referrals, social media, advertisement, and achieving top Salesperson 3 month is a row, with the highest month having $250,000+ in gross sales for the dealership

Car Max Laurel, MD

Inventory Associate 03-2022- 06-2022

Transport vehicles from CarMax site to various auction sites such as Iaa, Copart, which allowed for more space and higher productivity of other departments

Process Loaner vehicles, keep track of goods and supplies at CarMax, manage orders to facilitate sales or production, sign off on shipments

Detail Cars to CarMax service standards, assist other departments in various tasks such as transport, scanning in, and assisting licensed buyers

Jacksonville, FL

Itel Laboratories

IT Systems Administrator/ Help desk Intern 01-2023- present

Managing Windows, Linux, and Mac systems

Upgrading, installing, and configuring application software and computer hardware

Troubleshooting and providing technical support to employees with a high performance rate

Creating and managing systems permissions and user accounts

Experience with Jira, Sales force, Microsoft intune, Office 365 applications and various other cloud applications

Diagnosis and repair of various devices such as laptops, PCs, high end lab equipment, printers, and various technical equipment

Completion of numerous projects completed individually, one example is the integration of a new asset manager for the company and its various other subsidiary's

Assisting with various other teams such as hardware repair, and server maintenance as needed

Providing after hours support on the ticketing system

Education

Florida State College at Jacksonville Jacksonville, FL

I.T. Security (A.S) 06-2022 – Present

Pursuing I.T. Security degree with description of program of study

Earning 4 college credits towards an I.T. Security at Year Up

Relevant courses include: Technical support, Hardware configuration, and Software Configuration

Certifications complete CompTIA Network+, and CompTIA Security+

Western Governors University

Computer Science (B.S) 04-2023 – Present

Year Up Jacksonville, FL

Professional Skills Training 06/2022 – Present

Year Up is a leading one-year career development program with 250 corporate partners around the country; the program includes college-level courses, professional training, and a six-month internship

Developed an understanding of skillsets and traits necessary to achieve success in a corporate environment.

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