Case Picker Customer Service

Ian Wallace

** ******* ***., ********, ****, ****0, US • 740-***-**** • *************@*****.***

Results-driven IT professional seeking a career opportunity in a technical environment. Excellent interpersonal, communication, analytical thinking, and creative problem-solving skills. Able to apply customer service concepts to It to improve user experience for clients, employees, and administration. Always able to adapt quickly to new environments and provide stability on a team. Microsoft Cloud Strategy

Microsoft Firewalls

Microsoft Office 365 Suite

Windows 7/8/10

Troubleshooting

Hardware Installation

End-user Support

Router & Switches

Active Directory

Test Equipment Operation

Operations Maintenance

Computer Diagnostics & Repair

Server 2016 Installed Server 2016 onto a vital machine 2020 Windows Server 2008 Installed Windows Server 2008 onto a vital machine 2020 Windows 10 Installed Windows 10 Server onto a vital machine 2020 Ubuntu Installed Ubuntu server onto a vital machine 2020 Information Technology - Information Technology Security Administrator - 2020 MyComputerCareer - Columbus, OH

Inbound Associate - April, 2020 to Present

Amazon Fulfillment Center (CMH4) - West Jefferson, OH Learning Ambassador for inbound dock

GTDR opening and closing trailers

building pallets to send up to be stowed

Step-Op Operator / Case Picker - March, 2019 to March, 2020 DSC Logistics, Inc - West Jefferson, OH

Monitored stock control systems and processed special orders. Reported instances of safety code violations to management to reduce risk of accidents. Located and picked merchandise weighing up to [Number] pounds to fulfill [Number] daily customer orders. PROFESSIONAL SUMMARY

SKILLS

ADDITIONAL INFORMATION

EDUCATION

WORK HISTORY

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