Customer Service, Digital Communication, Attention to Detail
Resume:
Yesenia Iniguez
Richmond VA, *****
WORK EXPERIENCE:
Hostess - Conejo Cocina Mexicana, Richmond VA
August 2022 - Present
● Help maintain a positive and welcoming atmosphere
● Restock server stations with the necessary equipment in a timely manner
● Prepare seating arrangements and organize reservations to ensure guest satisfaction
● Manage multiple phone calls at once whilst maintaining a calm and professional disposition
● Inspect dining and serving areas for cleanliness and when necessary, step in to improve the appearance of the dining spaces
● Collaborate with others in times of urgency to ensure the optimal dining experience VOLUNTEER EXPERIENCE:
Teachers Aide - James River High School, Richmond VA October 2022 - Present
● Confer with teacher about plans for the upcoming class period
● Assist in organizational methods of the classroom and working spaces
● Observe needs to be met and conduct activities to meet those needs Stage Manager - James River High School, Richmond VA October 2022 - January 2023
● Call the show for all technical rehearsals and professional performances
● Conduct regular meetings with the director and assistant director to conclude the best possible ways to ensure the production is on time and running smoothly
● Fill in for actors when they’re absent by: reading lines, writing their blocking movements, and filling them in once they’ve completed their absence Yesenia Iniguez
Richmond VA, 23235
(434) - 221 - 9184
Stage Manager - EC Glass High School, Lynchburg VA August 2021 - May 2022
● Facilitated communication throughout all roles; artistic, technical, and administrative
● Lead and steered multiple performances from the beginning of the rehearsal process to the end of closing night and strike
● Aided all aspects of the technical production and stepped in for actors when needed
● Kept record of directors wishes to ensure their ideal vision was kept for the duration of the rehearsal and performance timespan
● Conversed with both artistic and technical director to promote healthy working conditions for all in company and to establish an ongoing professional relationship
● Maintained actors contracts and documents keeping files organized for the directors
● Wrote and produced rehearsal reports stating needs for the productions, relaying words and conditions from the director to actors, and instructed any needs for the upcoming rehearsals or performances
Babysitter - At Home, Lynchburg VA
December 2016 - Present
● Independently took care of young child (brother) when parents were away
● Prepared meals and bottles in accordance with the recommended portion sizes and nutrition; asking for help when needed to ensure the best possible conclusion
● Put young child to sleep and assisted in ensuring a comfortable sleeping environment
● Kept young child entertained for multiple hours including: playing active games, figuring out shapes and colors, assisting with tv show selections appropriate for young children, and helping wash up after messy and fun activities
● Disciplined child's behavior with gentle but effective measures and provided alternatives that still accomplished the initial goal with a better outcome
● Assisted with bathroom activities and provided privacy to the child unless asked for help
● Assisted with homework and made sure said homework was completed and ready for the next school day
Yesenia Iniguez
Richmond VA, 23235
(434) - 221 - 9184
Shelter Volunteer - Humane Society, Lynchburg VA
June 2018 - June 2019
● Greeted potential families and helped explain the layout and general workings of the building; assisted with animal names and behaviors upon request
● Assisted in the upkeep of the main floor by sweeping and mopping
● Washed dishes, bowls, and foodware to maintain cleanliness
● Brushed and cleansed the animals to maintain a professional appearance
● Gave treats and feeds to animals when needed and regularly took attendance of all animal diets and restrictions
● Played with cats, dogs, kittens, and puppies to maintain a healthy upbringing Teacher’s Assistant - Holy Cross Regional Catholic School, Lynchburg VA December 2017 - June 2019
● Made and presented copies of worksheets and needed lesson plans
● Independently supervised students whilst the teacher stepped out of the classroom
● Helped grade papers and organized the workflow of students and teacher alike
● Conversed with the teacher on multiple occasions to conclude how to best achieve a working relationship and classroom
Food Preparer/Server - Gateway Program, Lynchburg VA October 2016 - May 2019
● Assisted in preparing foods for dinner service ensuring meal readiness
● Provided assistance to main servers with general tasks such as: taking out the trash, prepping fruits and vegetables, clearing and wiping the tables for dinner, and washing the dishes before and after dinner was served
● Served hot and ready food to patrons with light upbeat conversation and a smile
● Connected to patrons in need in different forms of advice, conversation, and active listening skills
Yesenia Iniguez
Richmond VA, 23235
(434) - 221 - 9184
EDUCATION:
High School Diploma - James River High School, Richmond VA August 2022 - May 2023
Upward Bound Program - Virginia Tech University, Blacksburg VA June 2021 - July 2021
● Enhancement courses including French, Career Readiness, and Postsecondary Planning EXTRACURRICULAR ACTIVITIES:
Theatre - Holy Cross Regional Catholic School, Lynchburg VA
● Played Finch in production of Newsies
Theatre - EC Glass High School, Lynchburg VA
● Played Riley Crawford in production of Will They See Me
● Served as Stage Manager for production of All Together Now
● Served as Assistant Stage Manager for productions of Big Love and Mary Poppins
● Served as a Run Crew Member for production of I Hate Hamlet Theatre - James River High School, Richmond VA
● Served as Stage Manager for production of Radium Girls Theatre - SPARC, Richmond VA
● Served as Stage Manager for production of I’m Trying. Just Listen. Travel Soccer - Central Virginia United (CVU), Lynchburg VA
● Served as Goalie and Defender for CVU Travel Team Yesenia Iniguez
Richmond VA, 23235
(434) - 221 - 9184
School Sports - Holy Cross Regional Catholic School, Lynchburg VA
● Served as Defender on school Soccer Team
● Served as Setter and Outside Hitter on school Volleyball Team
● Served as Small Forward, Power Forward, and Center on school Basketball Team School Clubs - Holy Cross Regional Catholic School, Lynchburg VA
● Participated in Spanish Club
School Clubs - E C Glass High School, Lynchburg VA
● Participated in Spanish Club
● Participated in Drama Club
School Clubs - James River High School, Richmond VA
● Participated in Drama Club
SPECIAL SKILLS:
Hard Skills:
● Acting
● Administrative
● Digital Communication
● Analytics
● Writing
Soft Skills:
● Creativity
● Organizational
● Emotional Intelligence
● Attention to Detail
● Responsibility
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