Administrative Assistant Service Representative
Resume:
Kathy Eckman
Toledo, OH *****
************@*****.***
I am interested in obtaining a part/ full time position that will allow me to bring to a potential employer a mix of skills that can contribute to the companies success in a variety of ways Addition Information:
I believe I would be an asset to any company because I am versatile, Non-smoking, and adaptable. Sensitive to time constraints and other pressures. I am computer literate and familiar with many software packages such as Microsoft windows, word, excel, power point, and access. I adapt quickly to new situations and am broad-minded to learning new techniques that may make me more productive in my position.
Authorized to work in the US for any employer
Work Experience
Service resolution supervisor
Cornerstone brands/HSN - Toledo, OH
July 2021 to Present
• Managed customer accounts
• Resolved customer issues
• Take orders
Customer Service Representative
Alliance One LLC - Maumee, OH
October 2020 to May 2021
Made bonus almost every month. Worked in loss mitigation mortgage department working remotely receiving and making calls from call center web based applications. Help clients with financial assistance or repayment programs to bring mortgage accounts current. Forklift Driver
Norplas industries - Northwood, OH
January 2016 to October 2020
Worked as a production worker building automotive parts for the major car manufacturers. Achieved fork lift certification and set bays with partial and empty racks. Kept components supplied as build styles changed and waste materials removed regularly. Moved full racks to shipping drop zones. Cook
Lutheran Home of Toledo
2013 to 2015
Assistant Manager
Taco Bell - Whitehouse, TN
2006 to 2007
Administrative Assistant
Flagship truck and tire service - Nashville, TN
2006 to 2006
Responsible for writing up service orders, greeting visitors, answering phones, data entry, inventory, and part running.
Executive Administrative Assistant
Letica corporation - Fremont, IN
July 1998 to March 2003
forklift driver, janitor, executive administrative assistant. Greeted visitors, clients, salespeople. Answered multi-line phone system. Data entry for all departments. Assisted human resources department with payroll preparation and distribution. Oriented new employees. Prepared new files for new hires. Prepared forms and testing materials, and conducted training programs for Haz-mat, sexual Harassment, and MSDS. Education
Sophmore in nursing
University of Toledo
1993 to 1998
Skills
• Forklift (5 years)
• Order Picking
• Microsoft Windows (10+ years)
• Computer Literacy (10+ years)
• Custodial Experience (5 years)
• Human Resources (2 years)
• Accounts receivable
• Customer service (10+ years)
• Microsoft Word (10+ years)
• Microsoft Office (10+ years)
• Cleaning (10+ years)
Certifications and Licenses
Forklift Certification
Assessments
Call center customer service — Highly Proficient
May 2021
Applying customer service skills in a call center setting. Full results: Highly Proficient
Indeed Assessments provides skills tests that are not indicative of a license or certification, or continued development in any professional field.
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