Medical Assistant Support Technician

BRIANNA J. WILLIS, MA

Contact: 323-***-**** *************@******.*** pronouns: she/her/hers

Education

Charles R. Drew, Mervyn M. Dymally School of Nursing In Progress, August 2024 Master of Science in Nursing, Registered Nurse, Public Health Nurse 3.92 GPA Loyola Marymount University August 2020

Master of Arts, Bioethics 3.63 GPA

West Los Angeles College, Allied Health Sciences December 2017 Clinical/ Administrative Medical Assisting, Associate of Science in Medical Assisting 3.9 GPA Loyola Marymount University May 2016

Bachelors of Arts, African American Studies 3.4 GPA Professional Experience

Resident Support Technician

Malibu, Ca January 2023-Present

Monitors resident detoxification process including checking on detox clients every 15 minutes, monitor non- detox clients every 30 minutes or more frequently as assigned

Reports current resident status to the RS Manager and on shift change

Performs resident supervision in accordance with established policies and procedures

Ensures resident compliance with facility rules and guidelines

Assessing residents throughout their stay as directed

Acts as a liaison between residents and the treatment team Medical Assistant

Planned Parenthood Los Angeles, Santa Monica, Ca March 2018- June 2021

Complied with infection control, safety, and emergency guidelines

Complied with sharp handling, biohazard usage, and knowledge of the sterilization process including Autoclave usage and Attest

Educated clients on affordable and accessible healthcare options

Ran dipstick urinalysis, low/ high sensitivity, pregnancy tests, HIV preliminary tests

Assisted with procedures including IUD insertion & removal, implant insertion & removal, acid wart treatment, male and female exams, LEEPs, colposcopies, pap smears, medication abortions

Maintained the front office: checked in patients, verified insurances, and consented patients Medical Assistant

El Segundo Medical Center, El Segundo, Ca October 2017- December 2017

Manage a fast pace, customer service driven medical office (including triaging patients and general office procedures)

Prepare patients for examination by performing preliminary physical tests, visual acuity tests, urinalysis and vital signs

Perform various clinical duties including injections, EKG’s, venipunctures, ear and eye washing, hemo-occult tests and lab orders

Secure patient information and maintained patient confidence by completing and safeguarding medical records and keeping patient information confidential

Manage equipment by troubleshooting breakdowns, maintaining supplies, performing preventive maintenance, and administering equipment operating tutorials for co-workers

Keep exam rooms stocked with adequate medical supplies, maintain instruments, prepare sterilization as required

References available upon request.

Academic Recognition and Awards

2023 Sigma Nurse Leader

2020 Recognition for Outstanding Medical Assistant (Planned Parenthood Los Angeles Organization)

2019 Research Seminar Presenter, Research: “Isolated & Imprisoned: An Ethical Discussion of Reproductive Rights for Incarcerated Women” (Loyola Marymount University, Bioethics Institute)

West Los Angeles College Full Time Dean’s Honor List (Spring 2017, Fall 2017)

FOS Literacy Grant Scholarship Recipient (Spring 2015, Fall 2015, Spring 2016)

Organizer of LMU's 1st Sub-Saharan African Youth Refugee Teach-In (2016)

Loyola Marymount University, Dean’s List (2015-2016/2018-2020)

Alpha Kappa Alpha Outstanding Undergraduate Achievement Award (2014) Community Service Endeavors & Involvement

CDUSG National Student Nurses Association – Community Liaison Chair (April 2022-Current)

CDUSG – Academic Senator (2021-22)

Children’s Fund San Bernardino Community Volunteer (2020- Current)

AKA Theta Mu Omega Graduate Chapter 2022 Girl’s Conference: Speaker (Apr 2022)

COVID Community Canvassing in Watts (Oct 2021)

Organizer of Virtual Fundraiser for The Loveland Foundation’s Therapy Fund for Black Women & Girls

(June 2020)

Alpha Kappa Alpha Sorority, Incorporated, Tau Kappa Chapter (April 2013-Present)

Asian Pacific & Latina Women’s Center Volunteer (August 2015 – December 2015)

Association of Black Women Physicians, Los Angeles Chapter (August 2015- December 2015)

Family of Schools Mentoring Program (August 2013- May 2016) Licenses and Certifications

Fire Safety (Hospital & Outpatient Clinic), Exp. August 2025 BLS / CPR, via American Heart Association, Exp. Aug 2023 CPR & FIrst-Aid via National CPR Foundation, Exp. Jan 2024 PALS via United Medical Education, Exp. August 2024 Postpartum Doula via DONA International – Certificate Received August 2022 Lactation and Infant Feeding: Body Feeding for Doulas – Certificate Received August 2022 Medical Assistant - Clinical and Administrative - Certificate Received December 2017 Skills

Technical Skills: Microsoft Applications (WPM 65), Teams, SPSS, Oracle, EPIC, KiPu

Languages: English, Communicative Spanish

Interests: reading, playing chess, sports enthusiast, and cooking Clinical Rotations

Fundamentals (PIH Whittier) - 48 Patient Care Hours Medical Surgical I (Cedar Sinai) - 96 Patient Care Hours Medical Surgical II (Kaiser - South Bay) - 96 Patient Care Hours Pediatrics - (CHLA - Sunset) - 48 Patient Care Hours Labor and Delivery (PIH Whittier) - 48 Patient Care Hours NICU (PIH Whittier) - 48 Patient Care Hours

Mental Health - Adults and Adolescents (Gateways Hospital) - 48 Patient Care Hours Residency I - Emergency Medicine (Kaiser Downey) - 108 Patient Care Hours

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