Customer Service Bartender

Laura Hagger

**** ****** **** *****, *******, FL 33594

**********@***.***

Ph: 978-***-****

Professional Summary

Goal-oriented employee and dedicated to high levels of customer satisfaction and meeting aggressive business goals. Enthusiastic and driven with specialized understanding in customer service and product knowledge.

Skills

Customer and Personal Service Clear Communication skills

Patient and attentive Time management skills

Product knowledge Negotiation and People oriented

Sales skills Positive attitude

Problem analysis-Problem solving

Experience

Server/Bartender

Chili's

Feb 2003-Present

Valrico, FL

Answer telephones and give information to callers, take messages, or transfer

Calls to appropriate individuals.

Greet customers in a timely and friendly manner.

Serve food and make beverages.

Train new employees.

Handle payments and end of shift money accurately.

Address and resolve guest complaints empathetically and professionally.

Teller Aug 2001-Aug 2005

Jeanne D'Arc Credit Union Lowell, M A

Cash checks and pay out money after verifying that signatures are correct

Numerical amounts agree, and that accounts have sufficient funds.

Receive checks and cash for deposit, verify amounts, and check accuracy of deposit slips.

Enter member transactions into computers to record transactions and issue computer-generated

Receipts.

Balance currency, coin, and checks in cash drawers at ends of shifts.

Prepare and verify cashier's checks.

Resolve problems or discrepancies concerning member's accounts.

Open and close accounts.

Promote bank products and various types of accounts

Education

High School Diploma: All areas Dracut Senior High School

Nursing

Fortis College

Early Childhood Education

Middlesex Community College

Jun 2000

Dracut, MA

Tampa, FL

Lowell, MA

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