Customer Service Office Manager
Resume:
DEBBIE MOORE
***********@*****.***
SKILLS/SOFTWARE EXPERIENCE
Office Manager/Property Manager & Bookkeeper AIA Billing /Human Resources,Quickbooks online Customer Service, inside sales, Bilingual Spanish. Nexus payables/ Sage/ Peachtree/Great Plains/Clockworks/Tabs III/PC Law/Morningstar/JD Edwards/SAP/Payroll Specialist- software --Ceridian/ADP/Paychex/1000EE's- Multi State/ Various tax softwares-Drake & Community QuickBooks/Quicken/Condominium Manager Software.
Employment
November 2021 - present
Contract bookkeeping and property management. Employed with Lion of Judah Inc, doing part time bookkeeping and AGeorge Consulting. Bank reconcilaitions, invoicing, and accounts payable. Collections and customer service. Personal and Small Business tax returns.
December 2017- November 2021
Project Management/Bookkeeping- Contract employment
Bookkeeping- Quickbooks Online...creating invoices, receiving payments, reconciling bank accounts, calling and emailing delinquent accounts . Transferring invoices to Opts and Nexus for payment from management companies. Payroll, preparing the month end financial statements and closing the month. Personal and small business tax preparation. Worked for an investor. greeting incoming visitors, turning over units for AirBnB guests. Checking reservations for future guests. Overseeing contractors on different projects.
February 2016 thru November 2017
The Landmark HOA
Property & Office Manager/Full Charge Bookkeeper
•Management of 205 condominiums . Daily operations of 22 story building Attendance of HOA Board meetings.
•Prepare yearly budget income and expenses for forecasting.
•Coordinate tenant relations activities to establish and maintain a professional relationship with tenant representatives
•Ensure that the building mechanical systems and property are clean, secure, energy-efficient, and are operating properly and in compliance with building codes.
•Manage property improvements and tenant build-outs. Current COI's on file.
• Assist Real Estate Sales Agents with information regarding the building,purchasing and selling units, rules and regulations. Following gudelines, working with third party vendors and being very timely for assistance to Senior Mortgage people.
•Maintain pool and parking operations and procedures.
•Prepare monthly and quarterly operating reports to management, with material variances noted and explained. Bank reconciliations, month end closing.
•Prepare bi-weekly payroll and yearly 1099's. Maintain HR functions, icluding insurances of different types, new hire paperwork, exit updates and workers comp.
•Coordinate all service contracts, and ensure contractors are meeting the specified terms of agreements building allowances and resident concerns.
•Renew or re-bid service contracts upon expiration.
•Supervise building engineers and third party building staff, including contract personnel, such as housekeeper, maintenance man and weekend concierges .
•Building seasonal decorating. Event planning
Nationwide Construction/Real Estate Developers/Property Management, Atlanta, GA
Bookkeeper/Office Manager Sept 2011 – February 2016
•Overseeing company support staff and facilities management. HR duties with reviews, insurance maintenance and renewals, budget preparations .
•Bookkeeping including accounts payable, accounts receivables, payroll, union labor reports and job costing, bank reconciliations, posting of deposits for condo sales. Collections for past due association dues.
•Preparation of 1099's. Project management support. Event planning.
•Calculation of AIA documents 702/703 for payments. Sales and Use tax monthly reports.
•Month end close procedures with journal entries and balancing the General Ledger, producing financial statements.
•Customer service involving answering telephones, working with contractors and subcontractors, and vendors.
Marshall Trucking, Fairburn, GA October 2004 – September 2011
Bookkeeper/Office Manager
•Manager of daily operations for freight company
•Bookkeeping including accounts payable, accounts receivable, payroll, and reconciling accounts
•Month-end closing procedures with journal entries, balancing the General Ledger and producing financial statements on Peachtree software
•Contract labor payments budget/cost analysis against expenditures, contract review, banking, tax preparation, facilities management and overseeing repairs of vehicles.
Contractor September 2002 – October 2004
Bookkeeper
Greer Klosik Daugherty & Swank, Atlanta, GA
Firm Administrator March 2001 – Sept 2002
•Office Manager for law firm, supervisor, oversaw secretarial support
•Performed all bookkeeping functions, review tax filings, prepare financial statements
•Prepared budgets, ADP payroll processing, banking and escrow account reconciliations
•Human resources, administering of HR policies, reviewing and renewing insurances, compliance with internal policies, identifying hiring criteria and proceeding with selection of candidates, performance reviews, and terminations. Oversaw billing.
•Facilities maintenance and event planning
Previous member Atlanta Legal Administrators
Education: Penn State University—Spanish major
Georgia Licensed Real Estate Agent Inactive
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