Office Manager Customer Service
Resume:
Ana Gloria Soca
Hollywood FL 33021
*************@*****.***
Objective:
To continue working in an administrative role. Bilingual with excellent knowledge of customer service, human resource, administrative functions, Basic payroll, and marketing. Well versed in project management and accounting principles. I maintain a successful employment record, highly adaptable to any situation, fluent Italian, English, and Spanish. My skills are strong in strategic and analytical thinking and communication. Able to work collaboratively, I enjoy teamwork, am a fast learner and multi-tasker.
Education:
Notary Public 2023
Keiser University, Ft. Lauderdale, FL
Bachelor of Arts in Business Administration, 2019
Management concentration
Nicolas Guillen Batista. Camaguey Cuba 2008
Special education teacher.
Cubanacan S.A Camagüey Cuba 1994
Hotels and tourism concentration
Waiver support coordinator pre-service training (Case Manager) 07/28/2019
Thales ironwork
Office Manager
Correspondence, Fax, Emails, Billing and Payments, Payroll, Schedules, Employees hiring. Perform the day-to-day operations of the office. Check and arrange workers' schedules.
Teamwork solves problems and conflicts, make decisions. Coast 2 coast support Inc.
Office Manager Fort Lauderdale 2022
Correspondence, Fax, Emails, Billing and Payments, Payroll, Schedules, Employees hiring, Check permits for new jobs, Registrations in different counties, make travel and lodging reservations, buy office furniture. Perform the day-to-day operations of the office. Check and arrange workers' schedules. Teamwork solves problems and conflicts, make decisions. A&D CARE CORP AGENCY Weston, FL
Case Manager 2019-2021
• Provide medically necessary support and services for eligible individuals with developmental disabilities.
• Work with recipients and their families to develop natural and community support.
• Assist recipients with employment search, based on the recipient’s interests, talent, and abilities.
My first Horizon.INC. Group home. Hollywood,
FL
Manager (part-time evenings while going to school) 2016-2019
• Perform the day-to-day operations of the office
• Check and arrange workers' schedules
• Verify and schedule residents' medical appointments
• Organize meetings.
Skills:
Tri-lingual English/Spanish/Italian
Microsoft Office (Word, Excel, PowerPoint, Outlook) Teamwork solves problems and conflicts, make decisions. Effective Communication, Proactive, Empathetic, Creativity, Results Oriented. Ana Gloria Soca
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