Title Clerk Customer Service
Resume:
Kimberly D. Baker
De Soto, MO 63020
adw46g@r.postjobfree.com
Multi-skilled professional who is self motivated, detail oriented and results driven, with a high degree of coaching and staff development. Experienced in Customer Service, E-Commerce, Logistics, Skilled in organization and solving complex issues all while operating under specific guidelines/laws, with well-developed people skills to include working with leadership, co-workers and business partners while promoting a positive work environment. Strong medical terminology, biology, and physiology background in Pre-Nursing and Pre-Nuclear Medicine studies.
Experience;
01/2018-Present FedEx Ground CSP MO/TN/IN
Driver/Trainer
Utilize multiple computer programs to efficiently route final mile delivery.
Train new hires to successfully complete all on-boarding processes, as well as drive, deliver, and interact with customers.
Address and problem solve with customers: face to face, online, and by phone.
Provide continued support to customers and new hires, working closely with upper management.
08/2016-01/2018 MO
Personal Attendant
Provided necessary care for my elderly Mother during her final days. Extremely familiar with peritoneal dialysis, and insulin calculations.
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05/2002-08/2016 License Office/Department of Revenue MO
Title Clerk/Trainer
Utilized multiple computer systems to Title, License, register all vehicles per State of Missouri Laws.
Process new and renew drivers license.
Answer multi line phone system, while simultaneously helping in person customers.
Train, observe, and evaluate new hires.
Organize and Quality Control of Titles, and all paperwork.
Prepare paperwork, Bank Deposits, Balance Sheets, and Inventory prior to daily submission to the State of Missouri.
Education:
Associate of Arts Degree, Chandler-Gilbert Community College, Gilbert, AZ
Associate of General Studies Degree, Chandler-Gilbert Community College, Gilbert, AZ
St. Louis University – Nuclear Medicine Program – 1 years
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