**** ****** **** **, ****** WA ***** 253-***-**** *****************@*****.***
Jason Roberts
Objective
To start a new and exciting career and create a solid foundation and optimistic outlook for myself and the company.
Experience
March 2019 - Present
Wireless Advocates
Issaquah, WA
Kiosk Manager
Take ownership of a Wireless Advocates Kiosk and run all daily operations including scheduling, maintenance, supply orders, sales audits, communicating with partner account reps to ensure compliance and set sales goals and working directly with the District Manager and HR business partners as necessary.
Train and develop new hires to drive sales, meet operational standards, and provide exceptional customer experience. Work with team members to set daily, weekly, and monthly goals. Use sales metrics to identify strengths and areas of improvement and come up with solutions and action plans to continue success.
I achieved and maintained a spot in the top ten in total sales throughout the district (12 kiosks and 42 employees). Because of my drive and performance, within two month I earned a promotion to a management position.
July 2015 – Feb. 2018
Renaissance Consulting Group Inc.
Tukwila, WA
Sales Consultant/Senior Corporate Trainer
Sales: While working in a self-motivated environment I conducted face to face marketing and created genuine and positive customer interactions. Interview customers and identify their needs to determine which products best suits their lifestyle.
Training: In a classroom, one-on-one and on the job setting I taught new hires an intense work ethic, basic and advanced sales techniques in order to lead them to their individual goals. I also taught company leaders how to successfully train and develop new sales reps. Conducted weekly sales meetings and training seminars.
Interviewing: Conducted over 100 professional interviews to assess new talent and attract strong hard working professionals and good people.
Leadership: I instilled high standards, outstanding work ethic and trained a team of five to produce over $2000 in sale per week. Assisted in expanding a successful new office location in Portland (Resergo Inc.). In the absence of the managers I often earned the privilege of running all office operations and even recorded office record sales for the weeks I was in charge.
Oct. 2010-June 2014
US Army
JBLM, WA
US Army Officer/ 1st Lieutenant
Assistant S4 (Supply and Logistics Officer): A subject matter expert on unit equipment and property loss investigations. Be knowledgeable on and enforce proper supply discipline in accordance with military regulations. Coordinate plan and conduct training for supply staff throughout the Squadron; Unit Movement Officer - Prepare and maintain unit movement plans for land, sea and air. Coordinate and conduct unit movement training for subordinate units. Ensure packing lists are properly prepared and displayed. Inspect all unit containers and ensure they are suitable for movement; Squadron Billing Official - Ensure transactions are legal, proper, correct and satisfy a bona fide need. Verify invoices and match the amount certified for payment. Certify authorized transactions and forward invoices for timely processing. Follow agency procedures for addressing all fraudulent, improper, abusive or questionable transactions; Class 1 Allocation OIC - Receive and process all Class 1 requests for the Squadron, Ensure requests are filled properly and received on time.
Platoon Leader: Responsible for the training, discipline and welfare of 31 Soldiers and their families; responsible for the maintenance and accountability of 10 Combat Vehicles and all ancillary equipment worth in excess of $10,000,000; Plan and execute various operations in a dangerous and continually changing environment; Charged with leading Soldiers in combat, guided by Army Values and Warrior Ethos; Demonstrate creativity and innovation.
Assistant Battle Captain: Apply critical thinking skills in high stress environments; develop situational awareness across the battle space for the Squadron Commander; display analytical and decision-making skills.
Sept 2003 – July 2007
CWU Calling Connection
Ellensburg, WA
Caller and Supervisor
Cold call and communicate advantages of donating to new donors.
Conduct professional interviews and build a strong team of highly motivated individuals to hit donation targets and surpass our quarterly goals.
Maintain high-energy and likable personality, display a professional appearance and demonstrate excellent communication skills to attract new donors and continue positive relationships with repeat customers.
Education
Sep 2002 – June 2006; June2009
Central Washington University
Ellensburg, WA
BA Communication Studies
Business Administration Minor
Track and Field Team Captain and Assistant Coach