Robert P. Addesso LinkedIn Profile

469-***-**** adw426@r.postjobfree.com

Post Retirement Positions

W- Residences – Concierge – Full Time Third Shift

oMay 2020 - Present

Residence Inn – Mix Cook and Server – Part Time

oSeptember 2018 – May 2020

Springhill Suites – Rockwall Texas – Part Time Breakfast Attendant

oJuly 2017 – August 2018

Kroger – Rockwall Texas – Part Time Deli Cook

oJuly 2016 – October 2017

Professional Overview

A versatile manager offers a track record of success in securing new business, enhancing operations, and creating both top- and bottom-line improvements. Trains new staff and large teams in achieving all business goals while cultivating a strong positive relationship with the clientele. Achieves operational turn around by driving standardization, billing improvements, cost controls, and process improvements. Areas of Expertise Include:

Business Office Management Admissions/Registration Retail Management Auditing

Operations Management Cash Management Budget Administration Startups

Collections Management Project Management Process Improvement Proposals

Procedure Development Communications Inventory/Cost Controls Consulting

Facility Management Contract Negotiations P&L Management Procurement

Safety Regulations Labor Relations Cost Accounting MIS Operations

John Brooks Recovery Center

Chief Financial Officer (2005-2016) – Atlantic City, NJ

(Resigned due to relocation of spouse to Dallas, Texas for her 18-year career at Baylor Healthcare)

Managed all operations/financial aspects of a non-profit organization comprised of four substance abuse facilities offering treatment in various modalities, including outpatient, in-patient, and short-term care as well as counseling services and medical-assisted treatment options.

Headed financial and non-clinical departments such as accounting, administration, client accounting, MIS, dietary, facilities, housekeeping, and human resources personnel totaling 30+ team members.

Ensured a positive experience for a large facility that handles upwards of 1,100 patients per day.

Oversaw Board reporting, banking, grant/contract management, cash flow, and regulatory compliance.

Proved vital to planning and supporting the construction of two new sites, performing affordability studies and other research to aid in the decision-making process.

The Water Store

General Manager (2003-2005) – Lahaina, HI

Hired to streamline production and improve efficiencies of a privately-owned, family business that manufactured and sold purified water and related products in retail stores and home delivery.

Oversaw financials, plant management, and warehouse operations while managing 25 employees in generating more than $2M in annual revenue.

Assisted delivery drivers in planning routing and scheduling strategies.

Established a production scheduling system to reduce labor costs.

Developed a financial operating report to monitor performance results.

Installed point-of-sale software to automate older processes; coordinated volunteer/work study programs.

West Maui Carden Academy

Administrator / Vice Principal (2002-2003) – Lahaina, HI

Recruited to turn around and streamline operations for an elementary school/preschool with 400+ students from pre-K to 5th grade; responsible for operational/financial management of the school.

Oversaw grant management, banking, fundraising, facilities, housekeeping, and purchasing.

Established a volunteer schedule to cut costs and a financial reporting system to monitor performance.

Organized student records in such a way to reduce redundancies.

Tenet Health Systems

Vice President of Operations, Central Division – Syndicated Office Systems (1997-2002) – Dallas, TX

Promoted to manage operations for the Central Division of a wholly owned subsidiary of Tenet Health Systems (retained with Tenet when they acquired OrNda Healthcorp in 1997). Syndicated Office Systems served as a centralized resource for Tenet facilities.

Led efforts to provide services such as a licensed collection organization, Medicaid Eligibility Services, and product lines related to Hospital Business Office Operations; total annual placements exceeded $2B+.

Managed performance of four regional offices in Philadelphia, St. Louis, Dallas, and El Paso, and 500+ staff; directly oversaw operations managers, legal, billing/collections, and human resources.

Handled client and inter-company relations, product line management, financial performance, staff productivity, and results reporting.

Achieved or exceeded collection goals over a three-year period of time.

Vice President of Business Operations – OrNda Healthcorp (1994-1997) – Nashville, TN

Retained and promoted when OrNda Healthcorp acquired American Healthcare Management, Inc. in 1994; company was based in Nashville and was comprised of 51 hospitals spread across 15 states. OrNda Healthcorp was acquired and integrated into the Tenet Health System in 1997.

Directly supervised both office and field staff and owned responsibility for managing the performance of the company’s hospital business offices and related functional areas.

Set overall goals with the focus on maximizing cash collections and minimizing accounts receivable, bad debts, and cost of collections; generated monthly reports for hospital/corporate management.

Standardized accounts receivable and business office reporting for all hospitals.

Created and deployed continuing education programs for corporate and hospital business office staff.

Ensured compliance with policies and procedures, regulatory requirements, and internal control.

Led periodic operational reviews and audits to assist hospitals with improving operational performance.

Traveled extensively throughout the US to troubleshoot and improve performance.

Director of Business Office Systems – American Healthcare Mngt, Inc. (1990-1994) – King of Prussia, PA

Reported to the CFO, owning responsibility for overall management services and technical support for the business offices at 16 hospitals in 9 states; also managed centralized collections office.

Established goals for cash collections, billing, collection productivity, system management, and days in AR.

Conducted operational reviews and audits via routine site visits in order to improve productivity, ensuring conformity to systems of operation and internal controls, company policy, and regulatory requirements in areas such as admissions, medical records, and utilization review.

Coordinated MIS software development, documentation, installation, and training for AR related areas.

Led charge and revenue reviews to maximize revenue.

Education & Credentials

Master of Business Administration – Wilmington University

Bachelor of Science, Business Administration, Accounting – Widener University

Past President / Council Member 6 years – Cape May Lutheran Church

Board MEMBER / PAST PRESIDENT 3 YEARS – Lions Club of Stone Harbor

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