Server

Reno, NV ***** 954-***-**** **********@*****.***

JOLIE VARCO

Dependable server successful providing fast, high-quality customer service to guests in restaurant settings. Adaptable professional with expertise in personnel development, team collaboration and resolving issues with customers, waitstaff and management. Motivated server with engaging personality and flexible approach. Upbeat, friendly and anticipating customer needs to facilitate enjoyable dining experiences. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. PROFESSIONAL

SUMMARY

SKILLS ● Waiting Tables

Customer Service and

Rapport

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Menu Item

Recommendation

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Transactions and Cash

Handling

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● Course Suggestions

● Adaptable and Flexible

● Ability to Lift 30 Pounds

Customer Service and

Assistance

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Maintaining Clean Work

Areas

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● People Skills

● Sales

● Willingness to learn

● Responsible and punctual

● Reliable

ACE'S STEAK, SEAFOOD, ITALIAN 09/2022 to 04/2023

Ace Gonzalez, Smithville, TN

BATES APPAREL 01/2021 to 08/2022

Kathy Bates, Smithville, TN

WORK HISTORY

Printed dining checks with total due, collected payment and offered receipts to complete transactions.

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Maintained thorough menu knowledge to sufficiently answer questions regarding menu item sourcing, ingredients and cooking methods.

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Helped customers with dietary restrictions, allergies and intolerances obtain safe, delicious food by working closely with kitchen staff on alternatives.

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Resolved guest and employee complaints to maintain complete customer satisfaction and workforce effectiveness.

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● Served food and beverages promptly with focused attention to customer needs.

● Bussed and reset tables to keep dining room and work areas clean.

● Developed promotional strategies to increase store sales and meet monthly sales targets.

● Offered personalized customer service to all customers to support satisfaction and loyalty. Opened, shelved and merchandised new products in visually appealing and organized displays for optimal sales promotions.

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● Assisted customers with selecting clothing items and accessories based on individual needs.

● Stocked merchandise, clearly labeling items, and arranging according to size or color.

● Pressed and folded items upon arrival in store to increase visual appeal.

● Greeted customers, identified needs and provided product advice. Upper Cumberland, Smithville Tn

GED

EDUCATION

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