ANGELA
BROOKS
***********@*****.***
Middle River, MD 21220
SKILLS
Microsoft Office
Organization
Detail-Oriented
Verbal & Written Communication
Time Management
Editing and Proofreading
Accurate data entry
Ability to work remote
Strategic Planning
EDUCATION
Strayer University
White Marsh, MD • Expected in 03/2025
BBA: Information Technology Project Management
DUNDALK HIGH SCHOOL
Dundalk, MD • 06/1994
High School Diploma
PROFESSIONAL SUMMARY
Dedicated administrative professional adept at providing administrative and logistical support for various projects, programs and initiatives. Consistently responds to a wide range of technical challenges with focused and creative approach. Highly effective at problem solving and decision making.
WORK HISTORY
Process Wastewater Technologies LLC - Assistant Administrator
Rosedale, MD • 08/2022 - Current
Generated reports to suggest corrective actions and process improvements.
Maintained digital databases, physical files and area logs.
Managed purchasing, stocking and organizing inventory.
Maintained office equipment and placed orders for materials in short supply to manage office supply inventory.
Provided administrative support to Project Managers.
Wells Fargo - Research Remediation Associate
04/2021 - 04/2022
Provides Customer Service to Land Transactions Department
Gathers information and provides paperwork for customers for Customer Service Requests
Communicates with customers, merchants, executives, attorneys, and other agencies to ensure resolution of matters.
The Warner Companies - Associate
11/2018 - 09/2020
Administrative duties such as filing, typing, copying, and scanning
Preparing and editing letters, reports, memos, and emails
Assist Clients in the preparation of forms such as policy changes, investment allocations, and death claims
Scheduling client meetings for agents
HIGHER LEARNING CONSULTING, LLC - SR. Administrative Specialist
10/2017 - 02/2020
Assist principal consultant approximately 20-25 hours per month by providing general administrative support for consulting business
Responds to inquiries, correspondence, and client e- mails
Maintains Database and file maintenance
Project management including expense and time tracking, progress toward established client milestones, and generation of required reports and client invoices.
Little Sisters of The Poor - HR Assistant & Scheduler
07/2017 - 09/2018
Assisted Human Resources Director with the employee recruitment and hiring process
Maintained nursing records and updated certifications
Conducted interviews and new employee orientations
Prepared and processed paperwork for new hires and checked references
Scheduled medical personnel to cover all available shifts
BOWLEYS MARINA - Office Manager
08/2016 - 04/2017
Managed front office reception area and functions
Answered phones, responded to member's emails and other inquiries
Maintained inventory for marina merchandise, such as apparel and boating equipment
Ordered supplies for office and the Marina Manager as needed and requested
J & M SWEEPING, LLC - Administrative & Personal Assistant
09/2008 - 05/2015
Provided administrative and personnel support for the owner of company
Assisted with payroll preparation
Invoiced and billed contractors
Communicated with project managers and foremen at construction sites
Dispatched drivers to locations requested for service by clients
.