MELONIE REDMOND

adw419@r.postjobfree.com

862-***-****

Skills

CPR

Medical

Imaging

NATA

Compliance

USERRA

Compliance

Microsoft

Software

EMR/ SAGE

Fingerprint Tech

Cerner

Series

Soarian Training

Rave

INTERSHIP

EXPERIENCE

SWITCHBOARD OPERATOR 11/2022 – CURRENT

NORTHWELL HEALTH- STATEN ISLAND NY

Monitoring incoming calls to make sure they are answered within a reasonable amount of time

Providing information to callers, such as the location of nearby hospitals or emergency contacts for police, fire departments, or other services

Releasing information to the public regarding emergencies or other situations that may require evacuation

Answering questions about company policies and procedures

MENTAL HEALTH TECH 10/2020 – 3/2033

VETERAN HEALTHCARE SYSTEM -LYON NJ

Department: ICU, Emergency Room, and Psychiatric Unit

Excellent research, coding and analytical abilities

In-depth knowledge of computers and information systems

Outstanding organizational and communication skills

ADMINISTRATIVE ASSISTANT 4/2019 -10/2020

CLARA MAAS MEDICAL CENTER- BELLIEVE NJ

Department: Bariatric, Orthopedic, ICU, and Tele

Communicate with doctor, nurses and management

Schedule appointments and maintain calendars

Schedule and coordinate staff and other meetings

Collate and distribute mail

Prepare communications, such as memos, emails, invoices, reports and other correspondence

Write and edit documents from letters to reports and instructional documents

ACCOUNTING REPRESENTIVE 1/2009 – 1/2012

NEW JERSEY MEMORIALVETERAN HOME -PARAMUS NJ

Collect payments from patients for processing

Resolve any issues relating to the patient account

Answer any questions patients may have about their account

Assist patients with terms for repayment structures

Negotiate any overdue balance to recover payment from patients

Generate bills for patients including payment plan options

Explain insurance benefits to patients handled insurance claims, generated invoices, and established payment plans.

EDUCATION

Master of Health Administration (Concentration in Health Compliance and Privacy) MHA/HCP.

University of Phoenix

May 2022

Business Administration, B.A.

Berkeley College

Woodland, NJ

December 2017

Applied Science, A.A

Berkeley College

Woodland, NJ

December 2016

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