Sales Representative Customer Service

** ****** **** ***** *********, New York ***** Cell 585-***-**** Home 585-***-**** ********@*******.***

Objective Seeking an executive level sales/ management position which can offer growth opportunities.

Strengths Top producer with extensive successful experience in consultative selling. Consistently in the top 10% of the sales producers. A proven ability to drive growth, profitability, and customer satisfaction. Reputed for professionalism, dedication, and self-discipline to over-achieve. Highly transferable Selling skill set.

Education Rochester Institute of Technology - Rochester, New York

Bachelor of Science, Packaging Engineering 1998

RIT Alumni Scholarship, RIT Outstanding Freshman Scholarship, and Wegmans Scholarship.

Training Sales Training - Value Vision, Dale Carnegie, and Earl Nightingale.

Sales Advantech Industries – Rochester, NY January 2016 - Current

Experience Director of Sales – North America

Direct sales representative responsible for identifying, qualifying, and building new sales.

Highlights

●180% of quota in year 2

●400% of quota in year 3

●414% of quota in year 4

●Developed and implemented a CRM to help streamline sales and manufacturing processes. Which resulted in a 120% increase in personal sales for year 2

●Developed systems to build the infrastructure necessary to facilitate new business development.

●Educated a Jr. Sales representative in sales processes.

SimuTech Group – Rochester, NY February 2015 – January 2016

Business Development Manager – Alabama, Mississippi, and Western Tennessee

Direct sales position responsible for identifying, qualifying, and building new sales opportunities

Highlights

●Doubled the number of software licenses sold in Mississippi

●Developed sales relationships at NASA Stennis and other companies throughout Mississippi.

●Developed peer relationships at ANSYS and became self-educated in software capabilities.

N’Ware Technologies – Dover, NH April 2014 – January 2015.

Account Executive – Upstate New York

Direct sales position responsible for identifying and qualifying the business system requirements of new prospective customers in the manufacturing and distribution warehouse industry verticals. Generate revenue through cold calling, lead generation, and overall territory management..

Highlights

●Developed a marketing strategy to deliver a 3x quota pipeline of opportunities.

●Became an SAP Certified Sales Executive.

●Became the trusted advisor of C-Level executives across Upstate New York and Pennsylvania.

Verizon – Networkfleet – Rochester, NY July 2013 – March 2014

Account Executive – SMB

Direct sales position responsible for identifying, qualifying, and quantifying new business opportunities and customers in New York State and Pennsylvania. Generate revenue through cold calling, lead generation, and overall territory management.

Highlights

●Exceeded my new hire sales target objective in Q3 – 2013 (2 months after being hired)

●Developed a sales pipeline of 3x my quota through cold calling and lead generation management

●Delivered product training to customers and peers alike via WebEx and in person presentations

COMTEC SOLUTIONS – Rochester, NY August 2011 – July 2013

Sales Representative

The company’s first Epicor Sales Representative. Promoted and sold Epicor’s E9 ERP solutions and ComTec’s services throughout the Northeast. Generated revenue through cold calling, lead generation, and overall territory management. Targeting small to medium size businesses.

Highlights

●Built a sales pipeline to achieve the sales goals for 2011 and over achieve for 2012.

●Developed a process and built a database of prospective customers through company profiling.

●Developed a marketing plan to deliver sales messaging to new and potential customers.

NEWPORT CORPORATION – East Rochester, NY September 2010 – July 2011

Business Development Manager

Direct sales position responsible for qualifying and selling to identified new gratings business opportunities and customers in North America and Europe.

Highlights

●Assisted in refining the development of the existing sales distribution channels for Europe.

●Managed a group of European distributors through the successful conclusion of 2010.

●Implemented a Customer Relationship Management system to drive sales efficiency.

EMA DESIGN AUTOMATION - Henrietta, NY July 2003 – September 2010

Account Manager July 2003 – September 2010

Promote and sell EMA’s entire product and services portfolio to accounts throughout the mid-Atlantic states. Generate revenue through sales processes and territory management. Territory included over 3,500 accounts ranging from small businesses to large enterprises.

Highlights

●Developed a reputation for exemplary customer service, comprehensive knowledge of products, and provided solutions that shortened design cycle times.

●Achieved 109% of quota in 2007 and 135% of quota in 2008. Exceeded 2009 quota despite industry downturn. Produced the highest 2009 YTD sales of all account managers in the U.S.

●Received 2008 Territory Sales Achievement Award for over-achieving quota.

Computer Microsoft Word, Excel, Project, Access, Publisher, PowerPoint, and Outlook. Adobe Photoshop.

Skills ACT 2010, SalesLogix, AutoTask, SAP Business One, Epicor and SalesForce - CRM software.

Interests Golf, baseball, football, and volleyball

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