Customer Service Store Lead
Resume:
Deborah (Debby) Jones
Riverview, FL 33578
**.*****@*******.***
SUMMARY
Semi-retired and award-winning customer service professional seeking part-time, local employment with reputable employer. Experience spans thirty years of retail specialty sales (Pearle Vision, Wal-Mart, NVAL), owner/operator of a small service business, author of two published books and occasional blogger.
‘Customer service comes naturally to me. I am energetic, engaging, productive and customer oriented.’
ADDRESS
Currently transitioning from Central Pennsylvania to Riverview Florida. I may need to return to Harrisburg for a week in May, then a couple weeks in July to finalize some business but am otherwise eager and willing to begin work as soon as possible.
EMPLOYMENT HISTORY
Certified Dispensing Optician - Sam’s Club Optical Center (8175-Harrisburg) 2/16/2021 – 3/19/2023
Worked within a busy optical dispensary. Pre-testing, patient history, lens selection, contact lens teach, retail frame sales, insurance billing, cashier. Reference Contact; Jamie Roach, manager.
Small Business Co-Owner/Operator - The Lady Butler LLC (South Central PA) 12/15/1999 – 04/13/2023
Small women-owned customer service business: Housecleaning, cooking, painting, yard work, etc.
National Vision Associates, Ltd. – (1993-2000) Licensed and ABOC Certified Optician, Manager and Lead Trainer for areas in Mid-Atlantic and Northeast locations. Home office – Lawrenceville, Ga. Specialized in store operations, sales and training (4 locations). Reference Contact; Gene Guy, District Manager, Retired or Dr. Jane Forte (Leading Edge Optometry).
Wal-Mart Vision Centers – (1988-1993) Licensed and ABOC Certified Optician in Ohio and Western Pa. Specialized in sales and store operations, new store lead set-up. Assisted in local marketing and community outreach 2 locations). Reference Contact; Debby Brabant Manager, Retired.
EDUCATION
Capella University, 3 years, no degree. Philosophy and Behavioral Sciences
West Virginia Northern Community College, Associates Degree in Literature and Liberal Arts
Weir High School, Diploma, General Studies
Reference Contact Information: Available upon request.
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