Entry Clerk Service Representative
Resume:
Celeste Curley
#readytowork#
Fayetteville, GA **214
**************@*****.***
An able, enthusiastic, skilled, and reliable customer service representative seeking position that reflects my experience, skills, and personal attributes including dedication, meeting goals, creativity, and the ability to follow through. Strong multitasking skills and fast learning ability ensure quick contribution to your customer service team.
Work Experience
Resident Assistant
Arbor Terrace - Peachtree City, GA
October 2020 to February 2023
• Assist resident with meals, laundry, depend change, showers, daily hygiene, and dressing
• Check resident vitals, and weight
• Assist resident with light housekeeping
• Train new employees
• I was employee of the month for August 2021
Patient Care Assistant
Home Instead Senior Care - Peachtree City, GA
July 2020 to July 2021
• Assist resident with meals, laundry, depend change, daily hygiene and dressing
• Check resident vitals signs
• Reminder of taking meds
• Assist resident to doctor appointments
Resident Assistant (RA)
Garden View Assisted Living - New Iberia, LA
August 2018 to December 2019
• Assisted residents with meals, laundry, depend change, daily hygiene and dressing
• Assisted residents with daily activities
• Check residents vital signs
• Train new employees
• I was employee of the month for June 2019.
Customer Service Representative
Vegas Style North - Broussard, LA
May 2008 to March 2019
• Greeting customers
• Keeping the store tidy, answering telephone calls and taking messages
• Checking out customers, stock shelves, and doing c-store paperwork
• Counting money for c-store deposits and train new employees
• Assisted casino with counting daily deposit
• Order all grocery/supplies for C-store
• Assisted GM with daily C-store duties
• Fill in for GM with limited help/ authority
Secretary
CKC Enterprises - New Iberia, LA
November 2007 to May 2018
• Keeping documents and paperwork together
• Answering telephone calls and taking messages
• Doing payroll and keeping the office clean
• Finding loads for the truck drivers and running errands Customer Service Representative
First Heritage Credit - New Iberia, LA
August 2015 to August 2016
• Answering telephone calls and taking messages
• Calling customers to set up payment arrangements on past due accounts
• Assisting customers with renewing their contracts
• Maintaining a clean work environment and satisfying our customers needs Patient Service Representative
Lafayette General Health - Lafayette, LA
August 2011 to August 2014
• Collection of self pay, copays, and balances from patients
• Doing lab orders for patients
• Answering telephone calls and taking messages from patients
• Train new employees
• Team leader giving meetings for ER Dept
• Patient check in and out
• Insurance verification
• 100% Accuracy on patients accounts
Customer Service Representative
Food N Fun, Inc - New Iberia, LA
June 2004 to September 2007
• Keeping the store tidy, answering telephone calls and taking messages
• Checking customers out, cleaning and stocking shelves
• Doing paperwork, counting money for deposits and train new employees Data Entry Clerk
Pinnacle Oilfield Services - Broussard, LA
February 2006 to March 2007
• Keying in data for jobs that were complete
• Answering telephone calls and taking messages
Cashier and Customer Service
Simoneaud's Grocery - New Iberia, LA
June 1999 to June 2004
• Customer service and train new employees
• Cleaning and stocking shelves
• Keeping the store tidy and answering telephone calls Intern Instructor
Smile Community Action Agency - Lafayette, LA
February 2001 to June 2001
Teaching the different hardware and software of computers Education
Associate's degree in Nursing
Georgia Military College - Fayetteville, GA
March 2021 to June 2022
Technical Diploma in Office Systems Technology
Louisiana Technical College - New Iberia, LA
June 2007 to May 2010
High school diploma in Required
New Iberia Senior High School - New Iberia, LA
August 1995 to May 1998
Skills
• Laundry
• Memory Care
• Caregiving
• Medication Administration
• Home Care
• Dementia Care
• Cleaning Experience
• Alzheimer's Care
• Patient Care
• Senior Care
• Vital Signs
• Personal Assistant Experience
• Hospital Experience
• Microsoft Access
• Microsoft Word (10+ years)
• Data Entry
• Front Desk
• Customer Service
• Meal Preparation
• Microsoft Excel
• Supervising Experience
• Microsoft Powerpoint
• Microsoft Outlook
• Insurance Verification
• Multi-line Phone Systems
• Nursing
• Assisted living
• Nursing home experience
• Direct support
• Office Assistant (10+ years)
• General Clerk (10+ years)
• English
• Computer Skills
• Medical Office Experience
• Medical Records
Awards
Supportive Parent
May 2006
• Award received for being a support parent at New Iberia Headstart in May 2006 Honesty
January 2004
• Award received for showing honesty on returning a customer wallet to him safely Deans List
January 2007
• Able to be on the Deans List each semester since 2007 Best Attitude
May 2015
• Award received for best attitude 2015
Employee of the Month
June 2019
• Award received for employee of the month 2019
Honor Graduate
May 2010
• I graduated honors with a 3.645 GPA overall
Accuracy Award
March 2012
• Award received for inputting information correctly with patients accounts Employee of the Month
August 2021
• Award received for employee of the month
Certifications and Licenses
CPR
September 2022 to October 2024
• AED
• Adult CPR
• Child CPR
• Infant CPR
• First Aid
Driver's License
Additional Information
• Fast learner
• Well organizational
• Communicate well with others and speak well
• Able to handle multiple phone lines
• Multitask
• Good grammar and spelling
• Time management
• Adaptability
• Telephone Skills,
• Verbal Communication
• Microsoft Office Skills
• Strong Computer Skills
• Listening
• Professionalism
• Customer Focus
• Organization
• Informing Others
• Handles Pressure
• Phone Skills
• Flexibility to work extra hours as needed.
• Remote(work from home experience)
Contact this candidate