Stephanie M. McNamara

IT Business and Procurement Analyst

** ******* **

Toronto, On M9W3T4

416-***-****

adw3yk@r.postjobfree.com

Professional Experience

Ministry of Education & Children, Community, and Social Services, Toronto — IT Procurement Analyst

2019 - Present

●Perform a wide variety of complex analytical studies on matters related to acquisition activities, policy, and procedures.

●Initiate, develop, and recommend contracting policies and procedures for all types of acquisition activities.

●Develop written guidance for personnel and provide advice on contracting matters, as well as prepare procurement reports, contracts, legal agreements, and vendor briefings.

●Review, evaluate, and analyze client requirements and proposals while providing specific guidance on procurement risks, policies, and procedures pertaining to acquisition requirements.

●Ministry liaison for department and ministry special task groups to develop acquisition policies and launch of Flextrack system.

●Evaluate proposed regulations and directives from the ministry and operating activities that apply to contracts and procurement.

●Serve as liaison with business partners and IT sources on matters concerning contracts, procurement, and RFB development.

Ministry of Children, Community, and Social Services, Toronto — IT Programmer/System Support Analyst

2017 - 2018

●Analyzed SharePoint 2010 and 2013 site collections, saving over $7000 by identifying unused resources.

●Digitalized paper-based processes utilizing SharePoint workflows, and conducted accessibility tests using WAVE, AXE, NVDA, Paciello Web Accessibility Toolbar.

●Outlined improvements and documented business processes using Swim Lanes, UML, and other methodologies.

●As the Ministry AODA liaison, facilitating communications with internal staff and the ACOE to correct any issues that were discovered.

●Reduced costs by developing the CYSSC communications intake forms using “out-of-the-box” software features instead of developing a new custom application.

●Researched and analyzed improvements to business systems, and engaged stakeholders to prioritize improvements.

●Developed IT documentation, end-user training documents, and project plans.

●Facilitated and managed stakeholder communication to support informed decision-making on solution options.

Elections Ontario, Toronto — Business Analyst

2016 - 2017

●Launch of the Election Management System (EMS) 122 for the General Election 2018 2 weeks early

●Performed QA and UAT activities for the launch of EMS 122 utilizing Test Rail QA Software

●Preparation and development of working committee presentations, records of discussion, reports, and other communications and documentation

Georgian College, Barrie — Business Analyst

2013 - 2015

●Secure significant discount of new employee learning management software, Halogen

●Project managed a complex Telephony software upgrade project utilizing the Cisco Unity products

●Sped up the KPI Student Satisfaction Survey program and class selection process by utilizing “out-of-the-box” SharePoint 2010 features

●Research business needs and develop complex RFPs, leading the selection process, engage in contract negotiations, and implementation of technical and business systems

●Develop training strategies and end-user documentation for multiple audiences and skill levels

●Trained over 100 business employees in the use of SharePoint, Halogen, and other technologies

Madison Community Services, Toronto — Business Analyst

2013 - 2013

●Completed 6 complex LHIN one-time funding proposals in 7 days; all where approved and Madison received about $250,000 in one-time funding

●Analyzed and upgraded the Madison website and social media.

●Utilized WordPress for SEO analysis of the Madison website and other properties.

Centre for Addiction and Mental Health, IMG - Web and Portal Team, Toronto — Business Analyst

2009 - 2013

●Launched CAMH.ca, ProblemGambling.ca, NicotineDependenceClinic.ca, and the Monitor Your Gambling Apple, Android, and Blackberry Applications.

●Designed Microsoft InfoPath and Nintex Workflows for SharePoint applications.

●Developed and managed usability sessions, test cases, and focus groups for websites and mobile applications.

●Trained and facilitated over 100 staff in SharePoint as a part of change management.

●Developed and managed a 2-week diary study for the Problem Gambling Web Tools.

●Ensured CAMH technology and web content adhere to AODA guidelines by developing an AODA “cheat sheet” for CAMH content developers.

State of New Jersey, Treasury Department, Office of Management & Budget, Trenton— Business Analyst

2005 - 2008

●Accelerated the publishing process by creating custom modules in a legacy publishing program, Interleaf.

●Managed several computer database systems (Access, SQL, Legacy Mainframe Systems)

●Managed the Budget Book and Appropriations Handbook annual publications.

Objective

I am currently on the market for part-time work on evenings, weekends, and holidays to increase a downpayment for a house. However, I am also interested in remote full-time opportunities as my current workplace is instituting a return to the office policy in the near future.

Education

Ryerson University — MBA - Innovation & Technology, Information Systems

2009

Philadelphia University — Bachelor of Science in Information Technology

2008

Vocational Skills

Project Management

QA, UI, UX, UAT Strategy & Analysis

System Development & Implementation

Change Management & Implementation

Process Flows, Wireframes, & Report Layouts

IT Requirements Assessment & Analysis

RFP Documentation & Development

Business Process Mapping & Improvement

Software Quality Assurance Testing

Microsoft Office Suite, Advanced SharePoint skills.

Soft Skills

Active listening

Problem solving

Quality client service techniques

Strategic thinking

Technical writing

Presentation and public speaking

Courses & Certifications

Six Sigma Yellow Belt

Volunteer Experience

Upper Canada Daughters of the American Revolution - Chaplain

2020 - Current

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