Processing Technician Office Assistant

AARONLYNN BALLARD

San Bernardino, USA ***** 909-***-**** ************@*****.***

Summary

Receptionist who answers a high volume of incoming calls while handling in-person inquiries from clients and colleagues. Flexible and hardworking with the drive to succeed. Hardworking and reliable Information Processing Technician with strong ability in Case Management System and Paternity Website. Offering customer service, answering in-house calls and clerical support. Highly organized, proactive and punctual with team-oriented mentality.

Skills

Clerical

Communication

Planning

Multitasking

Organization

Conflict resolution

Log updating

Customer service

Experience

Information Processing Technician Jul 2000 to Dec 2020 County Of Orange Orange, CA

I have supported the Resource Development Management unit since, I have provided administrative support to my fellow management team members and co-workers

I am the Liaison for

Paternity for the entire County of Orange

My clerical duties are answering (in-office) phone calls concerning Paternity, Basic Needs, In-Office counseling, filing, scheduling appointments for the Paternity clients, Extensionally entering clients information in Case Management program, sorting and distribute mail, photocopying

We have to have a referral, court order/minute My duties entail me to make sure the referral and scheduling appointments for our clients for Paternity testing while incarcerated and Lab sites.

Kept documents moving in proper flow by applying strong organizational, planning and multitasking abilities.

Completed documents and work requests according to company standards. Education and Training

High School Diploma, Development Jun 1987

William Taft High School Woodland, CA, USA

Some College (No Degree)

Compton College Long Beach, CA, USA

Some College (No Degree), Computer And Information Sciences Santa Ana College Santa Ana, CA, USA

Accomplishments

Promoted from office Assistant to Information Processing Technician, in less than 12-months

Certifications

Child Development Training - 1988

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