Office Manager Customer Service

YVONNE LEWIS

*** ********** **** **********, ** *9607

**************@*******.*** 864-***-****

PROFESSIONAL SUMMARY

Highly organized and detail oriented Office Manager. Poses over thirteen years of experience and knowledge in management. I am seeking new opportunities that will utilize all my professional skills. PROFESSIONAL EXPERIENCE

5/2017-PRESENT- Kinsmith Finance Company(Ez Cash Loans & Best Cash Loans) Office Manager

Manage and maintain finance company.

Ensure all associates provide an exceptional customer service experience to customers in person and over the phone.

Help motivate and improve employee morale’s

Build strong relationships with current and prospective customers.

Market in the community and surrounding areas to increase sales. 6/2016-5/2017-Bojangles

Assistant Manager

Managed restaurant operations by directing staff in daily work assignments to maximize productivity.

Oversee compliance with food safety procedures and quality control guidelines are met.

Interview, trained new employees.

Coordinate and maintain staff budget hours.

Increase sales by offering promotional products to various corporate party needs.

Resolve customer concerns to the satisfaction of all involved parties 12/2005-6/2016-Jack In The Box

Shift Manager

Manage restaurant operations for by directing staff in daily work assignments to maximize productivity.

Oversee compliance with food safety procedures and quality control guidelines are met.

Interview, trained new employees

Coordinate and maintain staff budget work hours.

Help motivate and improve employee morale.

Verify associates cash draws, Reconcile operations daily gross deposits and perform nightly bank drops.

Monitor inventory and process purchase orders. Increase sales by offering promotional products to various corporate party needs.

Resolve customer problems or concerns to the satisfaction of all involved parties. EDUCATION

High School Diploma

References: Available upon request

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