MARCUS A. SMITH

adw3ul@r.postjobfree.com \ 816-***-****

A proven leader, offering a background distinguished by commended performance and exceptional results.

Experience

Lineage Logistics, Olathe KS

Operations Supervisor

August 2021 to December 2022

• Functioned as an Operations Supervisor in a fully automated warehouse facility.

• Led a team of 35 hourly associates including maintenance, process control, traffic clerks, and utility.

• Provided lift equipment, pic mod, safety, and automation procedure training for over 100 associates during the onboarding process.

• Led team to exceed shift goal of processing 50 loads per shift, 90 days earlier than scheduled due to proper training and execution.

Spencer’s Spirit Holdings Inc., Charlotte NC

Operations Supervisor

August 2020 to June 2021

• Oversaw store order fulfillment process for 400+ locations in the US and Canada.

• Supervised .com order fulfillment for #2 volume product category (Jewelry & Accessories).

• Lead a team of 45 hourly associates in outbound operations.

• Led team to consistently exceed daily outbound production goals of 88k units per shift.

• Functioned as a global leader within the facility supporting multiple departments. HD Supply Facilities Maintenance, Charlotte NC

Outbound Warehouse Supervisor

March 2018 to August 2020

• Lead daily meetings to prioritize and motivate teams for anticipated workload.

• Coach performance opportunities, find solutions, and implement corrections as a team.

• Set and achieved stretch goal of 100 items picked per hour exceeding company standard (75).

• Cross trained associates in all outbound functions, enabling agility across the business.

• Viewed labor to revenue hourly, making necessary adjustments needed to maintain area and building performance goals.

Denville Scientific Inc., Charlotte NC

Warehouse Supervisor

Nov. 2017 to Feb. 2018

• Managed warehouse operations including Inbound, Outbound and Inventory Control Handle. Led the team that fulfilled high priority lab supply orders for all major universities domestic and foreign which included cold chain product.

• Initiated team cross training within first 60 days resulting in improved performance in keys areas of compliance, accountability, and integrity.

• Achieved daily shipping average of 135k in orders with team of 12.

• Quickly addressed performance issues by coaching to expectations and creating promotion opportunities for temp employees.

Newgistics Fulfillment Center, Hebron KY

Inbound Supervisor Returns & Receiving Dec. 2016 – June 2017 Supervisor- MCB (Multi-Client Operation) outbound – March 2014 to December 2016

• Direct responsibility for 100 associates within multiple departments

• Maintained accuracy avg. (shipments shipped) to goal 99.98%

• Maintained fulfillment LMS (labor management system) compliance above 95%

• Achieved monthly L2R (labor to revenue) goal, avg. 52% Education: Cheney University, Electrical Engineering