Everette Hubbard

adw3tn@r.postjobfree.com • 770-***-****

LinkedIn Profile • San Antonio, TX 78258

Information Security Senior Director - Chief Operating Officer (COO)

Dynamic and highly organized leader with comprehensive experience driving business success through creating and executing business development initiatives.

Accomplished and resourceful professional with a proven track record of hiring, building, directing, motivating, and training multidisciplinary teams to achieve operational excellence. Oversee centralized operations, including system administration & optimization of member service platforms, incident escalation management, operational communications, business operation transformation, and the application of operational risk standards, including governance processes to create solutions for minimizing emerging operational risk. Strategic and out-of-the-box thinker with remarkable expertise in determining the best possible solutions in line with corporate goals while analyzing macro and micro aspects to create success roadmaps.

Areas of Expertise

NetSuite, Intuit & Dynamics

Salesforce and HubSpot

PeopleSoft, ADP, TriNet, and Paylocity

ISO, HIPAA, PCI, SOC2, HITRUST

Google, Slack, MS Office, Jira, Confluence, ServiceNow

M&A Due Diligence

Asana & Monday

Archer, Compliance 360 & RSAM

Key Career Accomplishments

Implement KPIs and framework to ensure accountability for meeting and exceeding operational goals.

Define and implement operations strategy, structure, and processes across multiple departments.

Recorded, reported, and aligned $4M+ program expenditures (COGS, OPEX, & Capex) by developing effective collaboration with plant operations finance administrators.

Initiated a program that supports external communication to investors and stakeholders on material developments in the Company's ESG performance and credentials.

Career Experience

Director Operations Acquisitions Compliance & Risk – Dura Software, San Antonio, TX 2021 – Present

Avoid potential issues by liaising with legal and finance teams while coordinating compliance, M&A, and security acquisition due diligence. Strengthen the organizational workforce by onboarding and training new hires in collaboration with HR professionals. Ensure the seamless transition of business processes by designing and leading technology, strategy, and operations centralization. Play an integral role in accomplishing desired business objectives by delivering expert-level support to policy creation, process mapping, and continuous improvement initiatives. Streamline overall workflow by interacting with business units on new standards and procedures for operations and digital transformation projects.

Committee the development of a diversity and inclusion strategic plan that included goals, objectives, and action steps

Conducted quarterly meetings with senior leaders to discuss progress on diversity initiatives and best practices for inclusivity

Utilize in-depth field knowledge to develop and execute nine companies' strategies across various industries.

Generated $8M in revenue within 18 months post-acquisition through excellent administration of all activities related to acquiring five companies.

App Dev Mgr Information Security – UPS Supply Chain Solutions, Alpharetta, GA 2018 – 2020

Expanded business operations by hiring, directing, and developing staff to manage all P&L and operational aspects for enterprise security. Contributed to driving business success by developing specific strategies, setting directions, and supporting planning processes. Accelerated decision-making by maintaining operational controls to identify and manage associated risks. Boosted overall productivity by designing standard operating procedures, planning implementation, scheduling, and controlling execution.

Improved business profitability by identifying and reducing the cost of technical debt by 60% of primary insurance products during the initial stages of public use.

Avoided legal issues and penalties by liaising with several legal departments regarding corporations' political, administrative, and compliance issues with government agencies.

Enabled optimal utilization of available resources by steering daily operations and controlling ~$5M operating budget.

Supported informed decision-making by developing and supporting 25+ executive presentations for the CFO, VP of Global Channels, VP of Global Distribution, and other channel executives & team members.

Senior Analyst, Business Continuity – FIS Global, Orlando, FL 2016 – 2018

Ensured business development and growth by overseeing the planning, execution, and coordination of the business continuity program. Demonstrated leadership abilities to lead finance, legal, human resources, and operations teams in managing enterprise product portfolios. Proposed necessary recommendations to senior leadership regarding strategic planning by presenting innovative ideas and exploring valuable opportunities.

Increased product awareness, market share, and company profit by developing and implementing robust strategies.

Collaborated with the human resources department to develop training programs designed to increase cultural competency among employees

Created an employee resource group (ERG) committee comprised of 7+ employees from diverse backgrounds

Motivated and guided a productive customer service-oriented team of support associates receiving continuous accolades and promotions for displaying exceptional performance.

Information Risk Manager – Finastra International, Lake Mary, FL 2015 – 2016

Employed proven field expertise to rescue small businesses needing more sound operating and risk structure and manage several unrelated business lines. Prevented excess and shortage of inventory by forecasting demand, evaluating potential needs, and determining the cost-effective method for reducing the risk of loss of assets. Achieved desired goals by identifying/managing external partners and cross-functional resources.

Resolved complex issues on time by understanding root causes and applying problem-solving and decision-making principles/processes.

Spearheaded implementation of the multi-year transformation program, including restructuring operations across multiple business units with $5M+ in annualized cost savings.

Secured mutually beneficial deals by negotiating and managing new ERP platform integration and product development programs, including in-house manufacturing rights and capability.

Defined business success metrics, represented monthly/quarterly scorecards, and assured alignment/measurement in 123 countries globally through implementing best practices.

Additional Experience: as Warehouse and Logistics Manager at Digital Satellite Source, an Insurance Sales Rep at Global Life, a Call Center Manager at Millwood Brown, Retail Sales Manager at Hausman Petroleum, Healthcare Claims Underwriter and Manager Employers Direct Health, and as Director IS (2020) at Klein Tools

Education

Master of Business Administration (MBA) – Western Governors University, Salt Lake City, UT

Bachelor of Science, Business Administration – Texas A&M Commerce, Commerce, TX

Professional Development

Certified Six Sigma Green Belt (CSSGB) - International Six Sigma Institute™ Project Management Professional (PMP) – Project Management Institute Certified Professional in Digital Marketing – SkillFront Certified Information Systems Security Professional (CISSP) – ISC2 Entrepreneur Program™: Foundations of Business And Entrepreneurship – SkillFront

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