Service Rep Call Center
Resume:
Ivy Cox Darnell
*** ****** ****** *********, ** *9646
********@*******.***
Skills
●Extensive medical experience: Hospitals, Private Patient Care, Doctor’s Care
●Complete patient check-in and check-out process
●Verify patient information and obtain registration documents including insurance
●Perform vital sign checks during intake and update patient charts
●CPR and HIPAA Certified
Employment History
Mental Retardation Specialist
Burton Center Greenwood, SC 12/2019 – 2/2020
●Trained consumers to manage life skills
●Administered meds
●Prepared meals and managed operations of consumer residency
Cardiac Monitor Technician in ER
Prisma Health System Greenville, SC 3/2018 – 5/2019
●Monitored 8 cardiac machines and up to 18 patients during shift
●Scheduled referrals to local physician offices and home health
Assembler II for Final Test
ZF Transmission Gray Court, SC 3/2015 – 4/2016
●Compiled and entered training manuals into computer
●Performed final quality assurance and performance tests on transmissions
Patient Service Rep
Doctor’s Care Greer and Greenwood, SC 11/2013 – 5/2015
●Answered calls at high volume in-bound call center
Insurance Tech
PMAB Charlotte, NC 3/2012 – 5/2013
●Billed for insurance benefits
●Scheduled appointments and surgeries for multiply departments
Education
Greenville Technical College Greenville, SC EKG and Cardiac Monitoring Certification
Piedmont Technical College Greenwood, SC CNA and Ward Secretary
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