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Customer Service Product Demonstrator

Location:
Schaumburg, IL
Posted:
May 13, 2023

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Resume:

CDS Part Time Product Demonstrator

Are you outgoing and enthusiastic about interacting with people? If promoting the best brands to today’s shoppers sounds appealing, then Club Demonstration Services (CDS), the in-house product demonstration company for Costco, might be the place for you! We are looking for Product Demonstrators who will promote, share samples and information about products to Costco members. You’ll join a global workforce of 31,000 employees providing demonstration services across the United States and in 9 countries around the world.

CDS is the preferred in-house event marketing provider to Costco. We offer the best person-to-person marketing services in the industry, driving sales for our customers and Costco. APPLY TODAY!

What We Offer:

Immediate, part-time positions

Competitive Pay Rates

Flexible hours

Speed to Paycheck / Early Paycheck Access

Access to employee discount program with over 30,000 national and local offers such as cell phone plans, education, travel and grocery discounts and coupons!

Accessible, Part-Time Benefits

What you'll be doing:

Prepare and demonstrate food and non-food vendor products to Costco club members

Interact with customers and management in a friendly, enthusiastic and outgoing manner

Generate brand awareness and positive product impressions to increase sales

Provide excellent customer service, including assessing the needs of the customer to best recommend products

Other duties as assigned

Requirements:

Flexible schedule, including weekend availability

Stand comfortably up to 6 hours a day

Basic computer skills

Legal Description

The Company is one of North America’s leading sales and marketing agencies specializing in outsourced sales, merchandising, category management and marketing services to manufacturers, suppliers and producers of food products and consumer packaged goods. The Company services a variety of trade channels including grocery, mass merchandise, specialty, convenience, drug, dollar, club, hardware, consumer electronics and home centers. We bridge the gap between manufacturers and retailers, providing consumers access to the best products available in the marketplace today.

Essential Job Duties and Responsibilities

Job Duties

Engage the consumer by creating brand awareness and enthusiasm

Dynamically sell product to the member

Assist other Sales Advisors as required in a team-oriented environment

Set-up and organize merchandise; prepare vendor products according to written instructions

Coordinate, organize and close down work area including cleaning and sanitizing, washing and drying dishes and proper storage of equipment

Adhere to all Food Safety handling and sanitation training and guidelines

Participate and adhere to all safety policies and practices

Perform other related duties as assigned or required

Supervisory Responsibilities

Direct Reports: This position does not have supervisory responsibilities for direct reports

Indirect Reports: This position does not have guidance or mentoring responsibilities for indirect reports

Minimum Qualifications

The following are the minimum job-related qualifications which an individual needs in order to successfully perform the essential duties and responsibilities of the job

Education Level: (Required): High School Diploma or GED or equivalent experience

(Preferred): High School Diploma or GED Or equivalent experience

Field of Study/Area of Experience: Degree Program/Major (e.g. Marketing, Business Administration or related field)

0-2 Years of experience in retail/grocery, sales and/or restaurant/food service highly desirable

Skills, Knowledge and Abilities

Excellent Customer Service Skills

Good Interpersonal Skills

Ability to Ensure High Levels of Service & Quality are Maintained

Track Record of Building & Maintaining Customer/Client Relationships

Well Organized, Detail Oriented, & able to Handle Fast Paced Work Environment

NEHA Professional Food Handler Certification required

Environmental & Physical Requirements

Field / Reps Requirements

Incumbent must be able to perform the essential functions of the job. Work is performed in a retail in-store environment. Typically requires the ability to spend 66%+ hours each work day doing the following activities: engage in considerable physical activity, ability to lift and/or push up to 74 pounds, stand on feet for long periods of time, use products or cook food as appropriate for the demonstration, and may be required to work in extremely cold conditions (i.e. refrigerated and freezer sections). Also required to travel and drive. The use of proper safety practices when handling the products and/or cooking is essential.

Additional Information Regarding The Company Job Duties and Job Descriptions

Job duties include additional responsibilities as assigned by one’s supervisor or other manager related to the position/department. This job description is meant to describe the general nature and level of work being performed; it is not intended to be construed as an exhaustive list of all responsibilities, duties and skills required for the position. The Company reserves the right at any time with or without notice to alter or change job responsibilities, reassign or transfer job position or assign additional job responsibilities, subject to applicable law. The Company shall provide reasonable accommodations of known disabilities to enable a qualified applicant or employee to apply for employment, perform the essential functions of the job, or enjoy the benefits and privileges of employment as required by the law.

Any estimate, schedule, or guideline provided to associates in this job description or elsewhere in connection with their jobs is only intended to help describe job duties and for planning purposes. Regardless of any such estimate, schedule, or guideline, associates must always record all time worked for our company (which includes but is not limited to on-site work time in an assigned store, office, or other work location; required waiting time; administrative time; and work-related travel time).



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