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Customer Service Sales Manager

Location:
Houston, TX
Posted:
May 13, 2023

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Resume:

Rob Junker

Exceptional operations leader

Houston, TX 77002

adw3sz@r.postjobfree.com

+1-346-***-****

Analytical and results-driven professional with extensive experience impacting organizational performance by leveraging data and systems thinking in various business roles. Authorized to work in the US for any employer

Work Experience

Client Consultant

Acorn Stairlifts - Houston, TX

December 2018 to Present

Work with potential customers to assess staircase mobility needs and develop in home solutions. Generated over 4 million dollars in sales from 2019 through 2022. Also assisted with any customer service needs when contacted.

Field Technical and Sales Manager

Nielsen Company - Houston, TX

March 2014 to April 2018

Experienced manager with a distinguished career and outstanding record of achievement through excellent management performance. Effective and detailed, with the ability to create and execute strategic, high-value solutions. Possesses the capacity to attract, recruit, mentor, manage, and retain productive teams and lead them in the execution of strategic initiatives that are key to the mission in both stable and unstable environments. Adept at leveraging solid communication and mentoring skills to lead teams that promote internal and external business relationships and strengthen customer confidence. Small business consultant

Kumon US - Houston, TX

2012 to 2014

Consult with business owners to achieve financial profitability and meet all corporate targets. Consulted on all aspects including process improvement, operations efficiency, recruitment, training, HR policies, product development, finance, and customer service. Small business investor/operator

Investor in GBR Restaurants Inc

2011 to 2012

Investor/Operator in quick service restaurant. Scouted locations, obtained government concessions, negotiated vendor agreements and leases, led financial strategy, targeted, recruited, hired, trained, and mentored employees while establishing excellence in quality and delivery. Achieved profitability within a year and excellence in budget, purchasing and labor. PHONE 346-***-**** I adw3sz@r.postjobfree.com I WEB LinkedIn

• New business start up

• Operations Leader

Regional Manager

The Nielsen Company - Houston, TX

June 1995 to March 2011

Experienced manager with a distinguished career and outstanding record of achievement through excellent management performance. Effective and detailed, with the ability to create and execute strategic, high-value solutions. Possesses the capacity to attract, recruit, mentor, manage, and retain productive teams and lead them in the execution of strategic initiatives that are key to the mission in both stable and unstable environments. Adept at leveraging solid communication and mentoring skills to lead teams that promote internal and external business relationships and strengthen customer confidence. Education

BS in Management

Purdue University-Main Campus - West Lafayette, IN Skills

• OPERATIONS (10+ years)

• FIELD OPERATIONS (10+ years)

• MARKET RESEARCH (10+ years)

• PROJECT LEADERSHIP (10+ years)

• Business Consulting (2 years)

• Sales Management (2 years)

• Process Improvement (10+ years)

• Recruiting (10+ years)

• Business Analysis (10+ years)

• Business Development (5 years)

• Product Development

• Strategic Planning

• Profit & loss

• Operations management

• ERP systems

• Management

• Field service

• Budgeting

• Quality assurance

• Team management

• Marketing

Links

https://www.linkedin.com/in/robjunker

Additional Information

EXPERTISE

Engagement

Field Operations Efficiency

Customer Rescue

Project Leadership

Market Research



Contact this candidate