Customer Service Property Manager

BRIDGET MCPEEK

**** ***** ****, ******, ****, ***24, US • 773-***-**** • *******.******@********.*** Dedicated team member with excellent communication skills and a pleasant demeanor. Good listening skills combined with a detail-oriented and attentive nature. Provide unrivaled support to effectively drive customer loyalty. Problem-solver with experience in customer service. Upselling target items and providing positive customer experiences to increase loyalty and repeat business. When it comes to answering customers' questions and recording order information, professionalism is essential. Administration strength

Business Development

Detail-oriented

Interpersonal Communications

Customer service

Targeted marketing

Positive

Business Management - Associate of Applied Science - 2023 Sinclair Community College - Dayton, OH

I gained a certificate in Hospitality.

Interpersonal Communications and Foundations of Marketing were two of my favorite courses taken. I have found them to be beneficial. High School - 2011

ECOT - Columbus

Property Manager - January, 2015 to Present

Joyce Properties - Huber Heights, OH

Was in charge of the management office's original leases and renewals. Finished final move-out walk-throughs with tenants to identify any repairs that were needed. Verified their income, assets, and expenses and completed a file tracking sheet for each applicant. I'm in charge of the entire property's upkeep.

Introduced and monitored effective lease renewal programs to maintain high occupancy rates. Communicated with key on-site and off-site tenant contacts on a regular basis to ensure tenant satisfaction with the building and services. Gathered and meticulously recorded rental payments. Kept accurate, detailed records that were fully compliant with reporting requirements to meet all state, local, and federal housing requirements. Communicated with the landlord about the building and the tenants. Vice President - July, 2021 to January, 2022

Mindy's Planet - Dayton, OH

Led the volunteer's through the gardening process. Depending on the day, we would water, harvest, sort gatherings, and weed out the gardens. Did research and advised the business in ways to benefit the community. Held fundraisings that its profits helped the organization. Collaborated with the administration to provide activities for the children to improve their skills. Set performance goals and suggested strategies for meeting them. Professional Summary

Skills

Education

Work History

I have experience in customer service for 10 plus years, in home health care and cleaning for 6 years, shipments and stocking for 2 years, working with payments for 13 years, and property management for 8 years. Additional Information

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