AMBRETT SPENCER 480-***-**** adw3p4@r.postjobfree.com 6609 N 44TH AVE, GLENDALE, AZ, 85301

WORK HISTORY

Glendale, AZ

Self-Employed /Contract

**/**** - **/**** • 2 years 6 months

Private Duty Caregiver

• Assisted client with walking

• Made business phone calls for him and some decision making

• Assisted client with shopping

• Picked up pharmacy medication and supplements and organized it for Morning, Afternoon and Night doses, up to 2 weeks at a time

•Scheduled Doctor appointments, drove him and assisted him with communicating with the Doctor

•Cooked meals, along with other housekeeping duties

•Gave client showers, cut his hair regularly, and shaved him as well

•Organized his files and assisted him with his checkbook, to keep it accurate and up to date

Reason for leaving: Contract Ended

Glendale, AZ

Self-Employed

11/2015 - 02/2017 • 1 year 4 months

Marketing Director

• Created opportunities with prospective companies by calling Management/Decision Makers' with a brief introduction of the company and gain interest with a short description of some products, with the intent of getting them to agree to an appointment/meeting or call from Specialist.

• Studied basic product information and memorized general details in order to have a good rapport with the prospective clients, although the goal of the phone call was to sell the appointment and leave the selling of the product to the Sale’s Representative

• “Not interested,” “Not at this time,” “Maybe in 6 months or 1yr,” were all opportunities for future appointments/Leads. My pipeline was a log with the prospective client’s information, very descriptive notes, including dates/times, and everyone spoken to. Pipeline to future Appt/Leads.

• Met and exceeded quota's and expected goals

Glendale, AZ

Beltone Hearing Center, Glendale AZ

02/2013 - 11/2015 • 2 years 10 months

Telemarketer/Insurance Manager/Trainer

• Scheduled patients

• Verified demographics, insurance and obtained authorizations

• Identified upcoming opportunities on the scheduled and discussed with pt and Dispenser. Scheduled appropriate title and time for the appointment

• Analyzed data and patient charts, to better identify possible opportunities for the patient and business

• Worked front desk: Patient check-in; Answering incoming calls; Notifying Dispensers of their patients' arrivals; Made copies of insurance cards

• With the reports I generated, I was able to strategically make calls to current patients to generate interest in either an upgrade from their current technology, interest in the new technology and/or interest in some accessories that could improve their hearing health and lifestyle

• Made telemarketing cold calls to prospective patients to offer a complimentary annual hearing evaluation

Glendale, AZ

Self-Employed

04/2012 - 02/2013 • 11 months

Phone Coach

•Coached Car Salesman on phone skills and setting appointments, to create opportunity

• Work from Home

• Listened to recorded calls made into my client’s dealerships and answered by one of the salesmen.

• When calls came into the dealership, the Salesmen were supposed to follow a script by having a certain type of greeting, and asking pointed questions, with the ultimate goal of getting the caller to accept/agree to an appointment in-person at the dealership, with the recordings forwarded to me for critique, training and grade.

• Once the calls were analyzed by myself, I would then forward it all to the Salesmen on the call and to the supervisor

• Made monthly video reports for dealership Management and for the Salesmen

Reason for leaving: Schedule

Tucson, AZ

El Dorado Audiology

10/2010 - 04/2012 • 1 year 7 months

Telemarketer/Patient Care Coordinator/Insurance Manager

• Scheduled patients

• Verified demographics, insurance and obtained authorizations

• Identified upcoming opportunities on the scheduled and discussed with pt and Dispenser. Scheduled appropriate title and time for the appointment

• Analyzed data and patient charts, to better identify possible opportunities for the patient and business

• Worked front desk: Patient check-in; Answering incoming calls; Notifying Dispensers of their patients' arrivals; Making copies of insurance cards

• Started the insurance process of verification, notification and filing claims for this company

• With the reports I generated, I was able to strategically make calls to current patients to generate interest in either an upgrade from their current technology, interest in the new technology and/or interest in some accessories that could improve their hearing health and lifestyle

• Made telemarketing cold calls to prospective patients to offer a complimentary annual hearing evaluation

• Landed a contract with the Diocese of Tucson for everyone employed with them, to have a Hearing Health Plan benefit with El Dorado Audiology for their hearing health needs. Devised a Hearing Health Plan, with annual hearing tests and regular office checkups. Wrote out the contract between El Dorado Audiology and the Diocese of Tucson

Tucson, AZ

Self-Employed/Contract

IT Lead Experts & WCI Broker

03/2009 - 10/2010 • 1 year 8 months

Marketing Director

• Dialed 80+ calls per day

• Personal Assistant & Appointment Setter for 14+ IT Sales Reps

• Created a win-win for both our current clients and their prospective clients

WCI Broker

• Created call lists and campaigns for the VP of WCI Broker.

• Made 20+ calls per day

• Spoke to business Owners/Decision Makers to gain interest in possible sale of their business

• Gathered prospective clients company information for my Sales Rep and set up an appointment for to discuss the possible sale of their companies

• Created opportunities

Reason for leaving: Contract Ended

Phoenix, AZ

B2B Lead Machine

09/2008 - 04/2009 • 8 months

Tele sales Representative

• Lead Generation

• Appointment Setting

• Invited prospective clients' Decision Maker's and Management to IT events that were designed by our clients to introduce their company, with a brief description of their products and newest production releases.

Reason for leaving: Contract ended

Tempe, AZ

Televerde

04/2007 - 04/2008 • 1 year 1 month

Tele sales Representative

• Business to business marketing

• Created opportunities for clients and prospective clients

• Called companies to introduce our clients and brief product description, in order to gain their interest and accept either a phone call or scheduled appointment with Sales Rep.

• Invited prospective clients to attend online events or in-person events.

• Made 100+ calls per day.

Reason for leaving: Contract ended

Unemployment gap time:

03/2006–04/2007

I was 9 months pregnant and had a placenta previa and lost my daughter. It was a very emotional time where I was also dealing with some legal issues as well.

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