Data Entry Service Coordinator
Resume:
Rosina M. Metrolis
Platte City, MO 64079
**********@*******.***
Outcomes, Inc. - Albuquerque, NM
Experience: Client Service Coordinator - November 2020 to August 2021 Set appointments for clients, did data entry, greet clients as they came in for appointments, assisted in coordinating crisis intervention classes for at-risk youth, and assisted counselors with client outreach, file management, and client appointments. Archdiocese of Santa Fe -Catholic Cemetery Association Gate of Heaven Cemetery and Mount Calvary Cemetery –Albuquerque, NM Experience: Supervisor - October 1998 to November 2017 Manage and oversee the operation of the assigned cemetery including purchasing, building and grounds maintenance, record keeping, financial services, budget requests and controls, inventory control, and all aspects of bookkeeping/accounting. Worked as project manager on several new development projects as well as initiated new product sales campaigns. I worked on the development of cemetery office operations and supervisor procedural manuals. Responsible for all personnel issues including training. Assist family services and pre-need advisors with families and attend services when necessary.
Experience: Family Service Coordinator
Assist the family in arranging services, including working with funeral home staff, ensuring that the burial site is prepared and meets safety standards, completing all necessary paperwork and directed to the correct departments, updating and maintaining the cemetery maps and burial register, and preparing and coordinating funeral masses. Experience: Pre-Need Advisor – Mount Calvary & Gate of Heaven Cemeteries Assist families in the pre-arrangement of burial services, as well as purchasing markers and other memorial items.
Hillcrest Funeral Home Albuquerque, NM
Experience: Office Manager/Funeral Director - August 1994 to October 1998 Responsible for all paperwork associated with funeral services and everyday business activities. Responsible for meeting deadlines for obituaries, permits, and service-related activities. Responsible for all accounts receivable and accounts payable, and collection accounts. Met with families to arrange and direct funeral services, including coordinating venues, and arranging for clergy, musicians, and other ceremonial professionals. Ensure all service items are purchased and transported to the venue, including memorial cards, register books, flowers, and photos.
Education:
● University of Phoenix Albuquerque, New Mexico
MBA w/specialty in Marketing May 2007
● University of Phoenix Albuquerque, New Mexico
Bachelor of Science Degree in Business Management May 2005
● Albuquerque T-VI Albuquerque, New Mexico
Associate of Applied Science Degree/Liberal Arts June 1994 Certificates:
● Food, Nutrition, and Health (16 contact hours).
Central Arizona Community College
● Nutrition, Chronic Disease, and Health Promotion (16 contact hours) Central Arizona Community College
Community Service:
Served on the Finance Committee for the Children’s Grief Center of New Mexico 2001 Volunteer at St. Joseph’s Hospital Skilled Nursing Unit -1994 - 1995 Organization Membership:
National Association of Professional Women
Notary Public for the State of New Mexico - 1994-Present Licensed from the State of New Mexico to sell life insurance - 1996-1998
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