Project Manager Student Intern

Christy Hawkins, CISM, CSM, ITILv*, MHIC#******

Email: adw3p2@r.postjobfree.com

Phone: 240-***-****

Location: Clinton, Maryland

OBJECTIVE:

IT support management professional with 24+ years’ experience. My career track record includes project and program management, enterprise implementations, solution designs, data center upgrades, c-level and executive reporting. Highly motivated with excellent management, leadership, communication, analytical and problem-solving skills in Information Technology and commercial/residential construction.

Experis – Bank of America Global Information Security

Fulltime – 40 hours a week

Senior Project Manager April 2022 – Present

•Schedule resources, assign responsibilities, and monitor progress to ensure compliance with the project plan, immediately notifying affected parties of any schedule changes.

•Communicate completion of milestones to clients and secure formal acceptance from them.

•Upon project completion conduct meetings with clients to ensure a smooth transition of services from implementation to support.

•Communicate with the regional implementation manager regularly, ensuring timely delivery of schedules and revenue projections; relaying personnel, and departmental issues; seeking assistance as needed with meeting revenue goals; and responding to directives that are issued to meet department goals.

•Manage relationships with internal and external partners.

•Run reports from Tableau, Oracle projects, Jira and PPRT systems for reporting current state to leadership via Dashboard.

KeyChoice Restore, Inc. MBE/DBE/SBE

Parttime – 30 hours a week

Senior Business Partner May 2020 – Present

•Develop and market business services and products to consumers.

•Work with the sales team on project scope and customer feedback to become familiar with contract requirements, program modifications, and other site-specific background information.

•Schedule resources, assign responsibilities, and monitor progress to ensure compliance with the project plan, immediately notifying affected parties of any schedule changes.

•Communicate completion of milestones to clients and secure formal acceptance from them.

•Communicate with the regional implementation manager regularly, ensuring timely delivery of schedules and revenue projections; relaying personnel, and departmental issues; seeking assistance as needed with meeting revenue goals; and responding to directives that are issued to meet department goals.

•Collect payment from clients, subscribe payments as well as transactional engagements.

•Manage the business development team and partnerships to establish contracts and business relationships.

J5Consulting, Inc. May 2019 – May 2022

Fulltime – 40 hours a week

Vice President, Business Development

•As a VP of Business Development, I was responsible for developing new market initiatives, assessing new markets, and analyzing business opportunities.

•I was responsible for planning and directing all aspects of an organization’s business development policies, objectives, and initiatives.

•As the VP of business development, I worked with the management team and various sectors and leads of a team to include salespeople and lower-level employees to secure contracts with new customers and manage ongoing projects and/or contract agreements.

•As the VP of business development my primary responsibility was to help the company’s revenue growth.

•As the VP of business development, I often traveled to participate in business conferences and meetings with vendors and suppliers.

VMware, Inc. June 2018 – May 2020

Fulltime – 40 hours a week

Senior Project Manager

•Develop the implementation project plan and officially start projects by conducting kick-off meetings with clients and sales representatives. Project plans outline the scope, schedule, and budget of the project, as well as each party’s responsibilities and mutual commitment to contribute adequate resources to follow the plan. Current customer US CENSUS, IRS, DHA, USAID, USDA, HHS, FDA, Dept. of VA, BIA and House of Representatives.

•Work with the sales team as the contract is signed, becoming familiar with contract requirements, program modifications, and other site-specific background information. Conduct planning sessions with the client’s key functional leaders to create a series of documented management plans that specify the project plan and scope.

•Schedule resources, assign responsibilities, and monitor progress to ensure compliance with the project plan, immediately notifying affected parties of any schedule changes.

•Obtain regular feedback from clients regarding project status and quality of service and take immediate corrective action as required. Communicate completion of milestones to clients and secure formal acceptance from them. Communicate with the regional implementation manager regularly, ensuring timely delivery of schedules and revenue projections; relaying personnel, and departmental issues; seeking assistance as needed with meeting revenue goals; and responding to directives that are issued to meet department goals.

•Manage the implementation team to maximize performance and deliver expected revenue goals.

•Oversee the professional development, education, and scheduling of the implementation consultants assigned to your team.

•Maintain the team’s SharePoint calendar by keeping all information current, including client site schedules, vacations, and days reserved for projected events.

•Completed WorkSpace One (AirWatch) Training – September 2018

North Highland, Inc. May 2017 – November 2017 (12-Month Contract)

Fulltime – 40 hours a week

Senior InfoSec Program Manager

•Provided strategic direction to project definition, coaches and mentors peers and partners, and was accountable for IT functional/departmental financial, and execution results.

•Led teams in evaluating vendor risk, examining vendor contracts or terms of service, helping different teams around the organization understand third-party risk and data privacy issues, and more.

RMCI, Inc. December 2016 – September 2017

Fulltime – 40 hours a week

Lead Program Manager

•Led teams in evaluating vendor risk, examining vendor contracts or terms of service, helping different teams around the organization understand third-party risk and data privacy issues.

•Effectively addressed evolving and competing objectives and possessed a mastery of project management tools such as Jira (for storyboard and sprint scope), MS Project (for scheduling and resource loading), Excel (for EVM and forecasting), and Primavera 6 (for scheduling and resource loading).

Experis Inc. - Cisco Systems Contract June 2015 – May 2017

Fulltime – 40 hours a week

Project Manager

•Managed customer engagement and served as a senior member of cross-functional project, customers included federal agencies and private companies including SSA, CDC, CMS, Raytheon, NGC, and CDC.

•Managed customer deliverables and services for Advanced Services Team which included Routing and Switching technologies, Unified Communications technologies, Cyber Security, Telepresence, Voice Over Internet Protocol (VOIP), Video, and Wireless technologies.

•Managed network accreditation request for customers that needed to maintain their ATO status, via NIST, FIPS199 or FedRAMP compliance policies.

Lin Tech Global Solutions, Inc. - Naval Medical Research Center Contract December 2014 – August 2015

Fulltime – 40 hours a week

Program Manager

•Management of multiple government projects such as, application projects and network/enterprise projects, including sustainment projects, SDLC projects, operations and management projects, Help Desk projects and Data Center buildouts, by using the Agile framework to manage SDLC releases for the government on a monthly and quarterly basis.

•Managed network accreditation request for customers that need to maintain their ATO status, via NIST, FIPS or FedRAMP compliance policies.

•Documented key phases of the FedRAMP certification process, capturing milestones and deliverables for the added purpose of replicating the FedRAMP process for production environments.

Lockheed Martin, Inc. - IS&S GSA Contract December 2013 – August 2014

Fulltime – 40 hours a week

Senior Project/Release Manager Clearance SSBI GSA

•Enhanced, implemented and supervised the IT Security Services and SDLC release using the Agile framework for effective release and project performance. In addition, promoted and communicated sprint and release progress to the data center production environment, outcomes and results to the GSA customer and Lockheed leadership.

•Facilitated the estimates for each sprint/release to the production/data center environment to promoted backlog requirements to the production/data center environment in a work breakdown structure with project schedules with project teams.

General Dynamics Information Technology August 2010 – November 2013

Fulltime – 40 hours a week

Senior Program Manager Honors: DMLSS Gold Coin of Excellence Award from DOD DHSS TMA/PMI Division

•Military Health Business Unit – Patient Movement Item Tracking Sustainment, PMITS project, Common User Database (CUD) project, VTIL Data Center, and GFE projects.

•Managed multiple government projects, application projects and network/enterprise projects, including sustainment projects, SDLC projects, operations and management projects and Data Center buildouts.

Used the Agile framework to manage SDLC releases for the government on a monthly and quarterly basis.

COMINT System, Inc. - Department of Defense Contract/Pentagon July 2008 – November 2009

Fulltime – 40 hours a week

Senior Project Manager for NISO-ITA Special Interest Team

•Responsible for planning, organizing and managing projects in the NISO-ITA Special Interest Team for the Department of Defense for successful performance consistent with contractual agreements for cable and infrastructure projects.

•Provided leadership and direction to a team of 3 Project Managers and 12 Engineers. Responsible for creating and maintaining project planning, tracking, control and closure of projects.

NetCentrics Corporation - Department of Army, HQDA IMCEN Contract/Pentagon

Fulltime – 40 hours a week

September 2003 – October 2006 Senior Project Engineer/Project Manager Liaison

•Prepare business process documentation necessary for contract deliverables for Data center migration to stakeholders.

•Led the development for project plans and scheduled cost.

•Clarified project objectives and success criteria.

Department of Homeland Security

Fulltime – 40 hours a week

TSA/Supervisor, SV-09 September 2002 – September 2003

•Manage TSA screener and checkpoints at Dulles Int’l airport.

WEST ENTERPRISE/READY-2-GO COURIERS, LLC

Fulltime – 40 hours a week

Sr. Transportation Manager December 2000 – September 2002

•Managed contracts with Airborne Express and DHL

MCI/WorldCom

Fulltime – 40 hours a week

LAN/WAN Engineer December 1996 – December 2000

• Managed LAN/WAN project and backbone connections

UNISYS

Fulltime – 40 hours a week

Network Engineer III December 1995 – December 1996

• Managed Tier 3 network issues

Internal Revenue Service December 1994 – December 1995

•Fulltime – 40 hours a week, Student Intern for Telecommunications Division

EDUCATION/TRAINING/CERTIFICATIONS:

DeVry University December 2024 Bachelor of Science in Management Information Systems 95 credits earned to date.

•Certified Information Security Manager – Passed August 13, 2020

•Certified Scrum Master, CSM Certificate ID: 628599

•CompTIA Advanced Security Practitioner, CASP Registration Number: 27967551

•Certified Associate PM, CAPM, PMI Registration Number: 1550245 (Exp. Oct. 2017 – renewing with PMP 2024)

•ITILv3 Foundation, EXIN Registration Number: 241326956

•Agile Scrum Foundation, EXIN Registration Number: 284219629

•Information Security Foundation ISO/IEC 27002, EXIN Registration Number: 247552985

Contact this candidate