Logistics Specialist, project management, operations management
Resume:
Robin Wright
Export Agent
***** **** ****** *****, *******, TX 77375
adw3o2@r.postjobfree.com
OBJECTIVE
To obtain a full-time position in the areas of project management, data entry, export logistics, senior agent, team lead or operations management.
My name is Robin Wright. I have been in the freight forwarding industry for 19 years with extensive knowledge in ocean exports as well knowledge of air freight exports, and projects. I have worked PO accounts as well as arranging transportation of goods to and from ports and airports including OOG cargo and BB cargo. Some of my accomplishments are shipping military contract goods all over the world on Government contracts and being to top forwarder for those projects 3 years in a row. Leader Communications who only handles Government contracts personally wrote a letter to my CEO indicating how much they appreciated my hard work and dedication and customer service to ensure all their projects went smoothly and made them get all of the military projects they put bids in on. I also shipped 3 cars for the American consulate. I pride myself on learning and adapting quickly to my job and work environment whether I have knowledge of the software or accounts I have worked. I am focused, dedicated, hard working and strive for excellence. I have also worked as a store manager for 5 years handling all store operations and managing the team as well as all the financials.
EDUCATION
Kingwood High School
Kingwood, TX
1991 – 1995
Core Subjects, Basketball, Track, FFA, CCU
Diploma
3.5 GPA
EXPERIENCE
DeVry University,
Downers Grove, IL
2006-2010
Business Administration and Project Management
3.8 GPA
KEY SKILLS
Project Management
Operations management
Managing employees
Contract Negotiation
Attention to detail
Microsoft Office Suite
File/Records Maintenance
Clear Communicator
Obtaining Spot quotes
Training new employees
Shipping Hazardous Cargo
Handling of PO accounts
Team work
Store operations
Motivating employees
Drive sales
Excellent written and verbal skills
Cargowise software
September 2022 to February 2023
Ocean and Export Agent, DSV Air & Sea, Houston, TX
Successful in leading key projects to acquire new business
Responsible for scheduling shipments and communicating time sensitive data to clients regarding changes or adjustments in delivery
Resolve client concerns in a timely and professional manner
Communicate with international shipping clients to assure of proper shipping and delivery procedures
Maintain all government and company related documentation for shipments
Monitor trends, tariffs, and customs regulations on an ongoing basis
Maintain communication with freight forwarders in regards to international shipping needs
Provide onsite training to new agents as needed
Billing all files as they are completed
Meeting daily and weekly KPI’s
Recertified in Hazardous Training and Safety Training
The use of Cargo Wise software and SAP webcost
July 2022 to September 2022
Ocean and Export Agent, Janel Group, Houston, TX
Training of new employees
Managing staff members
Successful in leading key projects to acquire new business
Responsible for scheduling shipments and communicating time sensitive data to clients regarding changes or adjustments in delivery
Resolve client concerns in a timely and professional manner
Communicate with international shipping clients to assure of proper shipping and delivery procedures
Maintain all government and company related documentation for shipments
Monitor trends, tariffs, and customs regulations on an ongoing basis
Maintain communication with freight forwarders in regards to international shipping needsProvide onsite training to new agents as needed
The use of Cargo Wise software and SAP Webcost
June 2006 to June 2022
Ocean and Export Agent, Pro Cargo USA, Houston, TX
Adhering to all company policies and procedures
Successful in leading key projects to acquire new business
Responsible for scheduling shipments and communicating time sensitive data to clients regarding changes or adjustments in delivery
Resolve client concerns in a timely and professional manner
Communicate with international shipping clients to assure of proper shipping and delivery procedures
Maintain all government and company related documentation for shipments
Monitor trends, tariffs, and customs regulations on an ongoing basis
Maintain communication with freight forwarders in regards to international shipping needs
Provide onsite training to new agents as needed
Handling of PO accounts
Maintaining Status Reports for PO accounts
July 2008-July 2009
Accounts Payable, Pro Cargo USA, Houston, TX
Reconciled all air carrier accounts for proper payment
Worked closely with various departments to assure proper billing and payouts
June 2007-July 2008
Air Freight Export Agent, Pro Cargo USA, Houston, TX
Responsible for scheduling shipments and communicating time sensitive data to clients regarding changes or adjustments in delivery
Conducted inventory checks and resolved discrepancies
Resolved client concerns in a timely and professional manner
Reviewed company documentation and provided feedback to adjust according to client needs
Handling of PO accounts
Maintaining Status Reports for PO accounts
June 2006-June 2007
Receiving Clerk, Pro Cargo USA, Houston, TX
Received shipments from various domestic trucking companies
Received shipping containers from international clients
Put out pack jobs and split requests
Verified cargo for shipping
May 2001-June 2006
Retail Store Manager
Starbucks · Full-time Starbucks United States · On-site
My responsibilities were to drive sales, motivate and train all employees, set up seasonal displays, monitor and report all sales, profit and loss reports. I oversaw all hiring and performance reviews. I started Employee Appreciation Day to drive excellent performances from all of them. As a result of our team excellence, we were able to drives sales immensely. Together with all of my employees, we turned a $19,000 a week sales store into a million dollar store the first year and every year after. My store sold the most coffee machines in Houston and were rewarded with exclusive Starbucks hats displaying our accomplishment. This was a great accomplishment, given our store was located in an office building with no visibility or drive through, only 10 employees and only open Monday through Friday from 5am to 6pm. In my time working there, I had the lowest turnover rate of employees. drive excellent performances from all of them. As a result of our team excellence, we were able to drives sales immensely. Together with all of my employees, we turned a $19,000 a week sales store into a million dollar store the first year and every year after.
oOperations Management
oHiring
oTeamwork
oInventory
oOrdering
oSales
oOperations
oP&L analysis
oSetting up store displays
oCorrective action
Projects
US Consulate US Consulate
Associated with Pro cargo USA
I shipped 3 cars for the American consulate, in a timely manner and ensured smooth delivery and ensured the cars were not damaged in the process.
Honors & awards
Honor
Issued by Troy Wolfe
Associated with Pro Cargo USA
Some of my accomplishments are shipping military contract goods all over the world on Government contracts and being to top forwarder for those projects 3 years in a row. Leader Communications who only handles Government contracts personally wrote a letter to my CEO indicating how much they appreciated my hard work and dedication and customer service to ensure all their projects went smoothly and made them get all the military projects they put bids in on.
Recommendations
Troy Wolfe – Leader Communications
Robin is one of the people I've met in my career that truly impressed me at every turn. As a Purchasing Manager for a Federal Contractor; I was responsible for shipping materials and equipment all over the world to different US Air Force Bases. During Robins time at Pro-Cargo, she helped me navigate this requirement with complete success and outstanding support. Her expertise and knowledge regarding requirements for federal shipments and navigating the worldwide port and customs processes made every shipment for my organization a success. So thankful for all she accomplished for me and the attention to detail and customer support she provided. Robin is one of the people I've met in my career that truly impressed me at every turn. As a Purchasing Manager for a Federal Contractor; I was responsible for shipping materials and equipment all over the world to different US Air Force Bases. During Robins time at Pro-Cargo, she helped me navigate this requirement with complete success and outstanding support. Her expertise and knowledge regarding requirements for federal shipments and navigating the worldwide port and customs processes made every shipment for my organization a success. So thankful for all she accomplished for me and the attention to detail and customer support she provided.
Joyce Fainter· L/C Document Specialist at RHDC International Inc.
Robin Wright is an excellent team player and always works collaboratively with her colleagues. She consistently exhibits strong problem-solving skills and a willingness to take on new challenges. Her positive attitude and dedication to the job are commendable, and she consistently goes above and beyond what is expected of her. Overall, Robin met or exceeded expectations in her role. She consistently met her deadlines and produced high quality work. She has received positive feedback from clients.
CERTIFICATIONS
Licenses & certifications
IMDG Comprehensive including Safety and Security CERTIFIED including class 7, February 2023
DGI TRAINING CENTER
Issued Feb 2023 · Expires Feb 2025
ABOUT ME
Contact this candidate