Administrative Assistant Customer Service
Resume:
Carmen M. Hulse
Castle Rock, CO 80104
Cell Phone 954-***-****
Qualifications
Over 20 years of retail experience with Winn-Dixie Stores throughout Dade and Broward County.
Over 20 years of Administrative experience.
Adept at motivating /delegating staff to increase efficiency and profit margin. Developed interpersonal and communication skills, having dealt with a diversity of professionals, clients and staff members.
Self-motivated; able to set effective priorities to achieve immediate and long term goals and operational deadlines.
Adapt easily to new concepts and responsibilities. Education
1987–1991 High School Diploma, American Senior High School Experience
2019-2020 Home Instead – Caregiver
Assisted elderly clients with home living
2020-2020 Home Care Assistance – Caregiver
Assisted elderly clients with home living
2014-2019 Paladin Academy – Front Desk Clerk
Maintained student files (new and existing)
Answered phones and was direct contact to all parents Maintained calendar for Principle and other staff
1997–2012 Executive Administrative Assistant, Winn-Dixie Stores, Inc. Prepare and distribute financial reports to District Managers and staff Responsible for marketing efforts in South Florida stores. Act as liaison between customers and District Managers. Track and expedite orders
Provide customer service via telephone
Apply for new corporate licenses
Prepare and distribute payroll
Maintain supervisor calendar and organize meetings 1994-1997 Accounts Payable, Winn-Dixie Stores, Inc. Responsible for preparing and paying invoices
Balancing month end reports
1991-1993 Customer Service Manager, Bookkeeper, Winn-Dixie Stores, Inc. Managing front end associates
Maintain accurate accounting of stores cash and records through proper accounting procedures.
Delegate work assignments to office personnel and cashiers and hold them accountable to standards.
Ensure company standards of safety, security, proper food handling, sanitation and productivity was achieved.
Ensure proper indoctrination of cashier regarding job descriptions, goals and objectives.
Assist management in proper front end scheduling for effective and efficient customer service.
Utilize good judgment, recognize and act on opportunities and problems as they occurred.
1989-1991 Cashier, Winn-Dixie Stores, Inc.
Assist Customers
Properly record sales through the scanning system
Assist in training of new cashiers
Able to maintain required levels of scanning according to company standards Balance cash drawer’s method of payments daily
Computer Skills
Microsoft Word, Excel, PowerPoint, Outlook
Multi-line phone system
10 key calculator
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