Flight Attendant Administrative Assistant
Resume:
Sandra Gean
**** ***** ******** ***** #***
Miami, FL 33133
************@***.***
Professional, safety minded French speaking Flight Attendant with proven skills in organizing, prioritizing and managing time with maximum efficiency. A team player who is well regarded for interpersonal skills and is adaptable to changing situations. Demonstrates superior customer support, problem solving and conflict resolution skills. Detail oriented, reliable, diligent and devoted to high standards. Attentive yet discreet and ready to deliver personalized and individual attention that provides an exceptional trip. PROFESSIONAL EXPERIENCE
Delta Airlines – New York, NY and Miami, FL 1991 – Present Purser/Flight Attendant
• Supervises In-Flight service crews and conducts pre-flight briefings
• Oversees various aspects of operations including customer service, inventory, safety and compliance for both domestic and international flights while adhering to FAA regulations
• Processes financial transactions for various onboard purchases
• Delivers consistent onboard service and creates a positive flying experience for all passengers
• Demonstrates leadership by responding to emergency and non-emergency situations including turbulence, air traffic delays and security issues Contract Corporate Flight Attendant – New York, NY 2005 - 2010
• Provided supplemental service and ensured compliance with FAA laws and regulations for: o Caterpillar Corporate Aviation – Peoria, IL
o Jet Aviation/Jet Professionals – Teterboro, NJ
o Dassault Falcon Jet – Teterboro, NJ
o Bombardier Aerospace – Montreal, CAN
o The Air Group – Teterboro, NJ
o ROP – Teterboro, NJ
o Honeywell – Morristown, NJ
o PrivatAir – Bridgeport, CT
o Key Air Inc. – Oxford, CT
o Tag Aviation – White Plains, NY
• Coordinated cabin service while maintaining safety and comfort of clients on the Challenger 604/601/300, Falcon 2000/EX, Lear 40/60, Global Express and Gulfstream Aircraft for Parts 91 and 135
• Represented Bombardier at the Paris Air Show, Moscow Air Show and Dubai Air Show
• Shopped and prepared flight cuisine while maintaining budgetary expectations Russian Tea Room – New York, NY 1996 – 1998
Hostess/Reservationist/Administrative Assistant
• Facilitated telephone lines, had various office duties and assisted with onsite event planning
• Coordinated seating and guest lists for high profile individuals 2
Marriott Hotel Casa Marina Resort – Key West, FL 1983 – 1988 Omni International Hotel – Norfolk, VA
Sheraton Hotel Military Circle – Norfolk, VA
• Provided and coordinated superior service for dining room, banquets and hotel lounge
• Had knowledge of gourmet food and wine presentations
• Was responsible for culinary merchandising and display
• Assisted Food and Beverage Director with inventory management and quality control Previous employment included: Pan American World Airways – New York, NY and London, UK TRAINING
AirCare International/FACTS – Fort Lauderdale, FL - Recurrent 05/2020
• Attended Corporate Aviation emergency training for Part 91 and 135 aircraft including Security, Land/Water Emergency Procedures and Fire Safety
Delta Airlines – Salt Lake City, UT 01/2019
• Attended yearly safety training to review emergency evacuation procedures for Part 121, accidents and incidents, CPR, First Aid, Hazmat, Fire Safety and Firefighting Control AirCare International/FACTS – Morristown, NJ - Recurrent 10/2010
• Attended Corporate Aviation familiarization, security awareness, land/water emergency procedures, fire safety, HAZMAT, management of medical in-flight events and risk mitigation MedAire – Morristown, NJ 07/2010
• Trained on Adult/Child CPR, AED, American Red Cross First Aid EDUCATION
Old Dominion University – Norfolk, VA 2001
• B.A. – Speech Communications/Public Relations
DOCUMENTS
U.S. Passport - # 647051657 Exp. 09/15/2029
EEU French Passport - # 17DI38011 Exp. 08/14/2027
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