Delivery Driver Customer Service
Resume:
AUREL KOLECI
Regina, Saskatchewan
**-** ********** ****, *** 6Z4
**********@*****.***
Class 5 Sk. Driving licence
Professional summary
With over fifteen years of experience in Customer Service, Distribution and Delivery, working with clients who have complaints, orders or require information about product, solution focused, ensuring timely and quality delivery of tasks assigned. Always with a positive approach to achieving results for customer satisfaction and business development. Highly capable of managing work overload and pressure utilizing experience gained facing different situations.
Possessing Class 5 Saskatchewan Driving licence.
Skills
- High responsibility - Commitment
- Determined to serve - Always do more than expected
- Creative thinking -Prioritization
- Organization - Positive attitude
- Problem solving - Customer relations
Experience
Responsible for Supplies and Delivery service Sep. 2013 –Jan. 2022
alma’s Bakery, Pastry and Cafeteria Shop /Tirana, Albania
Ordering materials or supplies as needed to replenish stocks or fulfill orders.
Ensuring that the company has adequate supplies of raw materials and always finished products available.
Receiving and processing incoming goods.
Ensuring that storage areas are safe and secure by monitoring temperatures and humidity levels to prevent damage to stored items.
Reviewing inventory records to ensure that all items are accounted for and that the items are in good condition.
Creating purchase orders for new inventory items based on client requests.
Examining incoming goods to ensure they meet quality standards and specifications. Review orders prior to delivery.
Perform vehicle inspection before departing.
Load delivery items safely and efficiently.
Transport, unload and deliver items in a safe and secure manner to prevent damage, spoilage, or loss.
Follow any customer specifications regarding delivery.
Adhere to time and route schedules.
Navigate routes using relevant map programs.
Sales Agent Dec. 2003- July2013
Primall shpk /Tirana,Albania
Making client visits to present and promote products and services.
Conducting negotiations for sales contracts.
Working to ensure that negotiations go smoothly and lead to the purchase of the product or services in question.
Providing after-sales support.
Maintaining contact with clients with a view to securing further sales/orders
Identifying potential new clients.
Education
Bachelor of Arts – Business Administration Sep. 2009
Kristal University, Tirana, Albania
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