Acquisition Manager Customer Service

Tony L Murphy

Allen, TX 214-***-****

*************@*****.***

PROFESSIONAL SUMMARY

Talent Acquisition Manager Accomplished and highly responsive leader with a Secret Security Clearance and a 18 year track record of directing local, regional, and national talent acquisition, and talent development activities. Specialized expertise developing and executing a comprehensive recruiting strategy to attract and retain top talent. Accomplished measurable results while leading teams of 20 – 50 personnel in a dynamic, fast - paced environment. Possess a comprehensive background in Strategic Planning and Talent Acquisitions derived from conducting domestic and global operations. Managed risk upon multiple lines to protect assets, property, and equipment valued over $8M while meeting the expectations of senior leadership. Possess extensive knowledge in Human Resources, Data Analysis, and Policy Compliance. Responsible for the hire of multiple technical roles nuclear engineering, intelligence specialist, nursing corpsmen, and dental technicians. Recipient of multiple awards for outstanding performance and professionalism.

Highlights of Expertise

Leadership

Process Improvement

Briefings Presentation

Coaching & Mentoring

●Personnel Management

●Training Development

●Screening Applicants

●Full-Life Cycle Recruiting

●Organizational Planner

●Strategic Communication

●Internal Audit

Customer Service

PROFESSIONAL EXPERIENCE

Talent Acquisition Manager, US Navy; Dallas, TX — April 2018 to Present

Established action plans to minimize risk factors.

Ensured managers were familiar with test control procedures and scheduled walk-throughs for annual refresher training

Developed an annual internal testing and audit schedule

Attained monthly and yearly recruiting goals servicing over 400 applicants for various jobs including engineering, logistics, medical and administration.

Served as command sales trainer educating over 250 recruiting personnel on professional sales

and coaching as a leadership tool.

Spearheaded recruitment strategies to enable Diversity in the Workplace and the Success of Talent Development.

Ensured that the Talent Acquisition team continuously supported the business strategy, goals, shared values, culture, and philosophy of the organization.

Ensured all assessable programs were audited and tested annually

Talent Acquisition Manager, US Navy; Boise ID— January 2015 to March 2018

●Responsible for the management of 14 recruiters and the attainment of all Navy

recruiting station goals using available resources for the Meridian, and Boise, ID.

recruiting territories.

●Established performance standards; monitored and evaluated team leaders on the overall recruitment effectiveness and production, provided training as needed

●Defined strategies and milestones to deliver multi-platform digital marketing projects; utilized LinkedIn, Indeed and Twitter to engage with prospects which resulted in enhanced social media platform Interactions, Reach, and Impressions

●Analyzed and conducted performance evaluations of operational recruiting and key indicators of communication performance which identified shortfalls and opportunities for continued success

●Full-cycle recruitment for new and existing clients, attract and screen top workforce talent.

●Managed recruitment teams (recruiters) on hiring needs and providing pipelines for direct hires.

Talent Acquisition Manager, US Navy; Wichita, KA — May 2012 to January 2015

Partnered with hiring managers in a fast-paced, deadline-oriented, and rapidly changing environment.

Create workshops on Professional Sales Skills, team building, leadership, and recruiting management practices, scheduled job interviews in collaboration with lateral recruitment staff.

Analyze and evaluate candidate qualifications, education, background, interests, geographical preferences, family requirements, and compensation requirements.

Direct strategic planning for future operations, targeted workforce development, and process improvement activities.

Ensured communications to team members was timely and clear, and created a team environment that fostered partnership, innovation, and continuous process improvement.

Established performance standards; monitored and evaluated recruiting and retention efforts on the overall recruitment effectiveness and production, provided training as needed.

Implemented strategies and milestones to deliver multi-platform digital marketing projects; utilized various social media platforms to engage with prospects which resulted in enhanced social media platform Interactions, Reach, and Impressions.

Education & Credentials

Bachelor of Human Resource Management, Post University Graduated: No

NOTABLE AWARDS

Navy & Marine Corps Commendation Medal Navy & Marine Corps Achievement Medal

TECHNICAL SKILLS

Software: Microsoft Office Suite (Word, Excel, PowerPoint). Sales Force Applicant tracking system

MILITARY VETERAN

U.S. Navy (Retired) 2002-2023

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